We detected 17,695 customers using Userway and 434 customers with estimated renewals in the next 3 months. The most common industry is Hospitals and Health Care (8%) and the most common company size is 51-200 employees (30%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: We are unable to detect churned customers for this vendor, only new customers
About Userway
Userway provides AI-powered digital accessibility solutions including widgets, scanners, and monitoring tools that help websites, apps, and documents achieve ADA and WCAG compliance by automatically addressing issues like color contrast, keyboard navigation, and screen reader compatibility.
🔧 What other technologies do Userway customers also use?
Source: Analysis of tech stacks from 17,695 companies that use Userway
Commonly Paired Technologies
i
Shows how much more likely Userway customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Userway users are primarily small to medium-sized businesses running digital marketing operations with a strong focus on web presence and SEO. The dominant appearance of Yoast and Google Search Console tells me these companies care deeply about organic search rankings, while the high correlation with Google Analytics and Facebook Ads shows they're actively tracking and optimizing their marketing performance. This is the profile of companies that depend on their websites as primary revenue drivers.
The pairing of Yoast with Userway makes perfect sense because companies investing in SEO naturally care about accessibility, since both improve site quality and search rankings. Similarly, the strong presence of Google Search Console alongside Userway suggests these businesses monitor their website health comprehensively and understand that accessibility issues can hurt their search performance. The Facebook Ads correlation is particularly telling because it shows these companies are spending money on paid acquisition, which means they need their landing pages to convert every possible visitor, including those with disabilities who might otherwise bounce.
My analysis shows these are marketing-led organizations, likely in the growth stage where they're scaling their digital presence but still watching budgets carefully. The Microsoft Defender and Intune presence indicates they have some IT infrastructure in place but aren't enterprise-scale yet. They're sophisticated enough to use proper security tools but small enough that accessibility compliance might still be handled through a widget solution rather than custom development.
👥 What types of companies is most likely to use Userway?
Source: Analysis of Linkedin bios of 17,695 companies that use Userway
Company Characteristics
i
Shows how much more likely Userway customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Veterinary
22.6x
Country: DO
19.7x
Funding Stage: Post IPO debt
12.9x
Industry: Government Administration
10.4x
Country: AZ
10.2x
Funding Stage: Private equity
9.9x
I noticed that Userway's customers span an incredibly wide range of industries, but they share a common thread: they serve the public directly. These aren't backend software companies or pure B2B operations. They're organizations where real people interact with their services, whether that's hospitals providing medical care, banks handling personal finances, hotels hosting guests, schools educating students, theaters selling tickets, or nonprofits supporting vulnerable communities. Many are service providers who need their digital presence to be as accessible as their physical locations.
These are established organizations, not startups. The employee counts typically range from 50 to 500, with some much larger enterprises mixed in. Many mention decades of history, like "since 1925" or "over 50 years." They're not seeking venture capital or talking about disruption. Instead, they're focused on steady service delivery, often with physical locations serving specific geographic communities. Some are family-owned, many are nonprofits or government entities, and several are certified or accredited by industry bodies.
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