We detected 17,287 customers using ZoomInfo, 2,551 companies that churned or ended their trial, and 954 customers with estimated renewals in the next 3 months. The most common industry is Software Development (18%) and the most common company size is 51-200 employees (37%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: We only track when a company uses ZoomInfo for website visitor tracking, form enrichment, intent scoring, or on-site personalization
About ZoomInfo
ZoomInfo provides a B2B go-to-market platform that combines comprehensive business contact databases with AI-powered insights and automation tools to help sales and marketing teams identify prospects, prioritize high-intent accounts, and engage decision-makers to drive revenue growth.
📊 Who in an organization decides to buy or use ZoomInfo?
Source: Analysis of 100 job postings that mention ZoomInfo
Job titles that mention ZoomInfo
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Based on an analysis of job titles from postings that mention ZoomInfo.
Job Title
Share
Business Development Representative
17%
Director of Sales
16%
Director of Revenue Operations
10%
Account Executive
10%
My analysis shows that ZoomInfo buyers are primarily revenue operations and sales leaders, with Directors of Sales (16%), Directors of Revenue Operations (10%), and various VP-level positions in marketing and business development making purchasing decisions. These leaders are focused on building predictable pipeline engines, scaling high-performing teams, and driving data-driven growth strategies. They're hiring for roles that will directly leverage ZoomInfo to fuel their revenue operations.
The day-to-day users are predominantly Sales Development Representatives (27% of postings when combining BDRs and SDRs) and Account Executives (10%). These practitioners use ZoomInfo for prospecting, lead enrichment, territory planning, and account research. I noticed consistent mentions of ZoomInfo appearing alongside Salesforce, Outreach, LinkedIn Sales Navigator, and HubSpot, suggesting it's a core component of the modern sales tech stack used for outbound sequences, contact discovery, and account intelligence.
The recurring pain points center on pipeline generation and data quality. Companies want to "generate high-quality pipeline," "identify and qualify leads," and "maximize the opportunity within their assigned territory." Multiple postings emphasize the need to "maintain accurate reporting" and "ensure clean data" while building "repeatable, scalable playbooks." The emphasis on "data-driven strategies" and "predictable revenue growth" reveals that organizations are investing in ZoomInfo to move from reactive selling to proactive, intelligence-led go-to-market motions.
🔧 What other technologies do ZoomInfo customers also use?
Source: Analysis of tech stacks from 17,287 companies that use ZoomInfo
Commonly Paired Technologies
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Shows how much more likely ZoomInfo customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that ZoomInfo users are running sophisticated, sales-led B2B operations with significant investment in outbound prospecting and pipeline generation. The presence of tools like Salesloft (224x more likely), LinkedIn Ads (43x more likely), and 6Sense (245x more likely) tells me these companies are building enterprise sales engines that rely heavily on identifying, reaching, and converting high-value accounts.
The pairing of ZoomInfo with Salesloft makes perfect sense because these companies need to first find the right contacts (ZoomInfo's strength), then systematically engage them through multi-touch sequences (Salesloft's purpose). The combination with 6Sense is particularly revealing. These companies aren't just doing cold outreach, they're layering in intent data to prioritize accounts showing buying signals. Meanwhile, HubSpot Marketing Hub appearing 47x more often suggests they're coordinating sales and marketing efforts, using marketing automation to nurture the leads their sales team identifies.
The full stack reveals growth-stage B2B companies that have moved beyond founder-led sales into repeatable, scalable revenue operations. They're clearly sales-led rather than product-led, given the concentration of prospecting and engagement tools. The investment in both point solutions like Salesloft and platforms like HubSpot suggests they have dedicated revenue operations teams and meaningful budgets. These aren't startups experimenting with their first CRM, they're companies investing six figures or more annually in their go-to-market technology.
👥 What types of companies is most likely to use ZoomInfo?
Source: Analysis of Linkedin bios of 17,287 companies that use ZoomInfo
Company Characteristics
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Shows how much more likely ZoomInfo customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Series D
42.2x
Funding Stage: Series C
25.1x
Funding Stage: Private equity
21.4x
Industry: Computer and Network Security
7.4x
Industry: Staffing and Recruiting
6.2x
Industry: Packaging and Containers Manufacturing
5.4x
I analyzed these companies and found that ZoomInfo's typical customers are remarkably diverse in industry but share a common thread: they operate in complex B2B environments where finding and reaching the right business contacts is critical. These aren't consumer brands. They're companies selling industrial equipment, enterprise software, specialized services, construction solutions, and technical consulting. Many manufacture physical products (precision metal stampings, food processing equipment, fire safety systems), while others deliver specialized services (IT consulting, engineering, logistics, staffing). What unites them is that their sales cycles require identifying specific decision-makers within target organizations.
These are predominantly established, mature businesses. The employee counts cluster in the 51-200 range, with many operating for decades (some since the 1940s-1980s). Most show no recent funding, indicating they're profitable and self-sustaining rather than venture-backed startups. The few funded companies are typically Series A or later, past the experimental phase. They have the resources to invest in sales tools but aren't drowning in venture capital.
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