Companies that use Hubspot (active customer list)

Analyzed and validated by Henley Wing Chiu
All email marketing Hubspot

Hubspot Download a list of 108,000+ companies that use Hubspot including major companies like Cisco, Walmart, Broadcom, ManpowerGroup, Autoliv and Autodesk. Our list can be filtered by the specific Hub they use (ie, Sales, Marketing, Service, etc). Note: This data tracks companies that primarily use Hubspot Marketing Hub. We also track companies that use these Hubspot products separately:

Hubspot Sales Hub / CRM →Hubspot Service Hub →Hubspot Content Hub →Hubspot Meetings →Hubspot Conversations →Clearbit →Hubspot App Marketplace →Hubspot Solutions Directory →Any Hubspot Agency →

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
Jerome Baker Designs 2–10 Retail US N/A 2026-03-19
MAI Agents 11–50 Technology, Information and Internet US N/A 2026-03-19
Bravedo 5,001–10,000 Business Consulting and Services FI N/A 2026-03-19
Canvas Events 11–50 Technology, Information and Internet GB N/A 2026-03-19
Koorana Child & Family Services 51–200 Individual and Family Services AU N/A 2026-03-19
Snap Analytics 51–200 Information Technology & Services GB N/A 2026-03-19
Cobot 51–200 Automation Machinery Manufacturing US N/A 2026-03-19
Southland Electrical Supply, An IPS Company 51–200 Appliances, Electrical, and Electronics Manufacturing US N/A 2026-03-19
DANCE ALL DAY Musicvertriebs GmbH 2–10 N/A DE N/A 2026-03-19
Kaleidex Group 51–200 Medical Equipment Manufacturing GB N/A 2026-03-19
CRMBonus 201–500 IT System Data Services BR N/A 2026-03-19
RDC 51–200 IT Services and IT Consulting NL N/A 2026-03-19
Institute of Data U.S. 11–50 Higher Education US N/A 2026-03-19
UsedCardboardBoxes 51–200 Packaging & Containers US N/A 2026-03-19
EnSight Technologies 11–50 IT Services and IT Consulting US N/A 2026-03-19
Skleo Health 11–50 Public Health DE N/A 2026-03-19
Crysp 2–10 Facilities Services GB N/A 2026-03-19
New Harbor Financial Group 2–10 Financial Services US N/A 2026-03-19
HalenHardy, LLC 11–50 Environmental Services US N/A 2026-03-19
Silver Star Electronics LLC 11–50 IT Services and IT Consulting AE N/A 2026-03-19
Showing 1-50 of 2,769

New Users (Companies) Detected Over Time

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Market Insights

🏢 Top Industries

Software Development 13728 (14%)
IT Services and IT Consulting 7937 (8%)
Financial Services 5043 (5%)
Technology, Information and Internet 4898 (5%)
Advertising Services 4069 (4%)

📏 Company Size Distribution

11-50 employees 46054 (43%)
51-200 employees 27138 (25%)
2-10 employees 20335 (19%)
201-500 employees 7981 (7%)
501-1,000 employees 3147 (3%)

Major companies that use Hubspot

Jump to company

Cisco Walmart Atlas Copco Broadcom ManpowerGroup Otis Elevator Co. Autoliv Autodesk British American Tobacco

We dug into our own data to find out how the biggest companies are using Hubspot. Here are some real-world examples.

Cisco logo Cisco

Networking & Cybersecurity · San Jose, CA

HubSpot Marketing Hub HubSpot Operations Hub HubSpot Meetings

Cisco is a $50B+ enterprise technology company serving customers across networking, security, collaboration, and cloud infrastructure. Its HubSpot usage spans customer lifecycle communications, sales scheduling, acquisition data integration, and customer segmentation at scale.

HubSpot Meetings: Sales Team Scheduling
Cisco's sales team uses HubSpot Meetings for prospect-facing scheduling, with individual reps running personal booking pages used to set discovery calls and demos directly with prospects.

Cisco HubSpot Meetings booking page

HubSpot for Customer Lifecycle and Adoption at Scale
Cisco Spaces, one of Cisco's fastest-growing software products, uses HubSpot as its primary platform for automated customer communications. The team runs HubSpot-powered workflows to deliver timely, targeted content to customers across the adoption lifecycle, from onboarding through feature activation and retention. Segmentation is built using HubSpot alongside Mixpanel and ZoomInfo, with customers bucketed by license tier, usage behavior, and firmographic data to power persona-specific campaigns. HubSpot Operations Hub is used specifically for automated data enrichment, scoring, and segmentation workflows.

HubSpot as the Acquisition Integration Source System
Cisco runs a dedicated Acquisition Data Integration program responsible for ingesting data from newly acquired companies into Cisco's core systems. HubSpot is explicitly named alongside Salesforce and Google BigQuery as one of the source systems that acquired companies commonly run, and Cisco has built standardized Workato-powered automation pipelines to connect to HubSpot instances, extract and clean data, and push it through Snowflake into Cisco's infrastructure.


Walmart logo Walmart

Retail & eCommerce Marketplace · Bentonville, AR

HubSpot Marketing Hub HubSpot CRM HubSpot Meetings HubSpot Email Marketing

Walmart is the world's largest retailer, and its Marketplace platform - which enables third-party sellers to list products on Walmart.com - runs one of the more sophisticated HubSpot deployments at enterprise scale. Walmart has built a centralized HubSpot operation that spans the entire seller lifecycle, from first contact through onboarding, activation, and long-term retention.

HubSpot Meetings: Booking Calls with Marketplace Sellers
Walmart uses HubSpot Meetings as the scheduling layer for their seller-facing business development team. Prospective sellers book time directly through HubSpot's native meeting links, keeping every interaction tied to a contact and deal record in the CRM from the very first touch.

Walmart Marketplace HubSpot Meetings booking page

Seller Nurture and Onboarding Automation
HubSpot powers Walmart's mass email campaigns, webinar sequences, and automated nurture programs across the seller funnel. Two programs in particular rely heavily on HubSpot: their re-engagement sequences for sellers who registered but never went live, and their post-launch communication programs that guide newly active sellers toward adopting Walmart Fulfillment Services, pricing tools, and promotional opportunities.

HubSpot and Salesforce: A Deliberate Split
Walmart runs HubSpot and Salesforce in tandem with a clear division of labor. Salesforce owns pipeline management, lead routing, territory logic, and CRM data governance. HubSpot owns the outreach and marketing automation layer - email campaigns, nurture sequences, meeting scheduling, and seller engagement programs. The two systems are kept integrated and coordinated through the centralized HubSpot team rather than managed independently.


Atlas Copco logo Atlas Copco

Industrial Equipment · Stockholm, Sweden

HubSpot Marketing Hub HubSpot Sales Hub HubSpot Meetings HubSpot Email Marketing

Atlas Copco is a Swedish industrial company with around 35,000 employees that makes compressed air and gas systems, vacuum solutions, industrial tools, and power equipment. HubSpot sits at the center of their marketing and sales operations globally.

Atlas Copco HubSpot Meetings booking page

HubSpot is used across the full customer lifecycle. On the marketing side, it powers email campaigns, lead nurturing workflows, and digital campaign execution across multiple countries and languages. On the sales side, it feeds qualified leads into the regional sales pipeline, and sales reps use HubSpot Meetings for scheduling calls directly with prospects through branded booking pages.


Broadcom logo Broadcom

Semiconductor & Infrastructure Software · San Jose, CA

HubSpot Marketing Hub HubSpot CRM HubSpot Meetings HubSpot Landing Pages

Broadcom is a semiconductor and infrastructure software company with around 55,000 employees whose software divisions include products for mainframe, automation, agile operations, and cybersecurity. HubSpot is the named marketing automation platform across several of those divisions.

Broadcom HubSpot Meetings booking page

The Agile Operations Division runs its full campaign stack on HubSpot, using it for email sequences, landing pages, customer journeys, webinar management, and reporting. The Automation division uses it the same way. Partner contacts and the partner program hierarchy are also managed in HubSpot. On the sales side, Broadcom uses HubSpot Meetings for scheduling calls with prospects, with branded booking pages in Broadcom red.


ManpowerGroup logo ManpowerGroup

Staffing & Workforce Solutions · Milwaukee, WI

HubSpot Marketing Hub HubSpot Sales Hub HubSpot Meetings HubSpot Email Marketing

ManpowerGroup is a workforce solutions company with around 70,000 employees whose brands - Manpower, Experis, and Talent Solutions - connect organizations with workers across more than 80 countries. HubSpot is part of the day-to-day toolkit across both marketing and sales.

On the marketing side, HubSpot is the named automation platform for the Experis brand, used for email campaigns, candidate outreach, lead generation, and campaign performance tracking. The analytics team uses it alongside Microsoft Dynamics and Snowflake to build attribution dashboards and measure what's working.

ManpowerGroup HubSpot Meetings booking page

That same platform extends into sales. Business development reps use HubSpot as a daily outreach tool to connect with prospects alongside Outreach.io and LinkedIn, events marketing tracks leads and measures event ROI through HubSpot, and sales reps use HubSpot Meetings to schedule calls with prospective clients.


Otis Elevator Co. logo Otis Elevator Co.

Elevator & Escalator Manufacturing · Farmington, CT

HubSpot Marketing Hub HubSpot CRM HubSpot Forms HubSpot Email Marketing HubSpot Landing Pages

Otis is best known for the physical equipment it makes - elevators, escalators, and moving walkways installed in buildings ranging from your local office park to the Eiffel Tower and the Empire State Building. What's less visible is how the company generates new business for all of that equipment, and HubSpot sits at the center of that operation.

The company runs a Global Digital Marketing Center of Excellence out of its headquarters, and HubSpot is the platform that function is built around. The team manages it end-to-end: building the forms that capture leads on otis.com, running the email nurture sequences, setting up landing pages for campaigns, and maintaining the automated workflows that route prospects through the funnel.

The connection to sales is direct. When someone fills out a form on the Otis website or responds to a digital campaign asking about upgrading an older elevator, that lead flows into HubSpot and gets picked up by a sales rep who works it through to close. Regional digital marketing teams in Germany, Latin America, and elsewhere run their own HubSpot instances for local lead generation, feeding into the same global pipeline. The Unitec parts division, which sells elevator spare parts to service companies and building operators, runs HubSpot as its primary sales CRM for day-to-day order management and account tracking.

Otis HubSpot usage screenshot

Autoliv logo Autoliv

Motor Vehicle Parts Manufacturing · Stockholm, Sweden

HubSpot Marketing Hub HubSpot Sales Hub

Autoliv is best known for the seatbelts and airbags it sells to car manufacturers like Toyota, Ford, and Volkswagen. But alongside that core business, the company runs a separate portfolio of safety products aimed at markets like commercial trucks, motorcycles, and electric mobility - segments where Autoliv is selling to a different kind of customer, often through longer sales cycles and more relationship-driven outreach.

For those businesses, Autoliv built out HubSpot as its shared sales and marketing platform, running both Marketing Hub and Sales Hub across its commercial vehicles, electrical safety, components, and motorcycle divisions globally. HubSpot handles campaign execution, lead generation, marketing automation, and reporting for all of them under one roof.

It's a sensible division of tools. The main automotive OEM business runs on long-term contracts and deep engineering relationships that don't need a marketing funnel. The newer mobility safety divisions, by contrast, are selling into fragmented markets where inbound marketing and CRM-driven follow-up actually matter. HubSpot fits the latter well.


Autodesk logo Autodesk

Design & Construction Software · San Francisco, CA

HubSpot Marketing Hub HubSpot Sales Hub HubSpot CRM HubSpot Meetings HubSpot Email Marketing

Autodesk is a $5B+ software company whose products span architecture, engineering, construction, manufacturing, and media. Its HubSpot deployment runs deep across multiple business units, most notably within its construction technology portfolio where HubSpot serves as both a CRM and a primary marketing automation platform.

HubSpot Meetings: GCPay Sales Team Scheduling
GCPay, Autodesk's construction payment application platform, uses HubSpot Meetings for prospect-facing scheduling. Account executives run personal HubSpot booking pages to set discovery calls and demos directly with general contractors and subcontractors evaluating the platform.

Autodesk GCPay HubSpot Meetings booking page

HubSpot as GCPay's Primary Marketing and CRM Platform
GCPay runs HubSpot as its core marketing and sales platform. The demand generation team uses HubSpot for content marketing, email campaigns, webinars, and BDR sequences end-to-end. Account managers are required to keep HubSpot updated with all customer account information and new sales opportunity data, making it the system of record for customer-facing operations.

HubSpot Embedded in Payapps Finance Operations
Payapps, Autodesk's Australian construction payments acquisition, runs HubSpot at an unusually deep operational level. The finance team uses it alongside NetSuite for managing renewal processes and accounts receivable workflows. HubSpot is embedded in a billing and renewal process at the same tier as NetSuite - a sign of a genuinely mature, cross-functional deployment rather than a sales-only tool.

HubSpot Across Corporate Marketing
At the broader Autodesk corporate level, HubSpot sits in the martech stack alongside Marketo, used across demand generation, field marketing, audience marketing, and GTM strategy teams for campaign execution, lead tracking, and performance reporting.


BAT logo British American Tobacco

Consumer Goods (Reduced-Risk Products) · London, UK

HubSpot CRM HubSpot Marketing Hub HubSpot Email Marketing HubSpot Workflows

British American Tobacco (BAT) is one of the world's largest consumer goods companies, shifting its portfolio from cigarettes toward reduced-risk alternatives - Vuse (vaping), Velo (nicotine pouches), and glo (heated tobacco). Selling these products directly to consumers requires a fundamentally different CRM capability than the traditional tobacco distribution model, and BAT has built an unusually deep HubSpot setup to support it across the Middle East and Asia Pacific.

One HubSpot Instance, 4 Brands, 15+ Shopify Stores
BAT's infrastructure runs a single HubSpot instance across four brands and more than 15 Shopify storefronts - a mix of B2B and B2C - wired together via Make (formerly Integromat) for API orchestration and AWS on the backend. Custom modules, multi-brand CRM logic, and Shopify sync all run through this setup, making it one of the more technically complex HubSpot deployments in any industry.

Email, SMS, and Call Center - All in HubSpot
The consumer-facing side covers the full lifecycle: audience segmentation, email and SMS campaigns, automation workflows, A/B testing, and call center management for inbound and outbound consumer contacts for Vuse and Velo across Middle East markets.

What is the industry breakdown among Hubspot customers?

We analyzed which industries are most overrepresented among HubSpot users compared to our full dataset of 2 million company domains. Here is what the data shows.

Why we are not just ranking by popularity

Ranking industries by raw HubSpot user count gives you Software Development first, then IT Services, then Financial Services. Other sites do exactly this. Those industries have a lot of companies in general, so of course they have a lot of HubSpot users. Not interesting.... AT ALL.

The multiplier below answers what actually matters: a company in this industry is how many times more likely to be a HubSpot user than the average company across all 2 million domains we track.

Industries most likely to use HubSpot

Software Development9.6x more likely  ·  13,659 companies
Market Research5.8x more likely  ·  395 companies
E-Learning Providers4.9x more likely  ·  744 companies
Financial Services4.4x more likely  ·  5,023 companies
Medical Equipment Manufacturing3.9x more likely  ·  950 companies
Insurance3.8x more likely  ·  1,116 companies
Biotechnology Research3.7x more likely  ·  882 companies
Human Resources Services3.7x more likely  ·  894 companies
Marketing Services3.5x more likely  ·  1,576 companies
Advertising Services3.5x more likely  ·  4,055 companies

Multiplier = how many times more likely a company in this industry is to use HubSpot compared to the average company across 2 million domains in our dataset.

What this tells us

Software Development tops at 9.6x, and this time it actually means something. A 9.6x multiplier means software companies adopt HubSpot at nearly ten times the rate of the average company. If a software company needs to do marketing, HubSpot is almost always the first serious tool they reach for.

Market Research at 5.8x and E-Learning at 4.9x both make sense. Both are content-heavy industries where educating buyers and nurturing relationships over time is central to how deals get done.

Financial Services at 4.4x is substantial for a non-tech industry. Fintech skews it upward, but traditional financial services firms are in the mix too.

Medical Equipment at 3.9x and Biotech at 3.7x are both surprises. Neither is an obvious marketing automation industry. But both sell through long, relationship-driven cycles to hospitals and clinicians, which HubSpot's inbound model maps onto well.

Marketing and Advertising Services at 3.5x each make complete sense. Agencies tend to use the tools they recommend to clients, and HubSpot has a strong agency partner program.

If you sell to HubSpot customers

Outside of software, your highest-density non-tech targets are Market Research, E-Learning, Financial Services, and Medical Equipment. These are industries where HubSpot has genuinely won, not just industries that happen to have a lot of companies.

Analysis based on tech stack data across 2 million company domains analyzed by Bloomberry.com. Multiplier calculated as observed HubSpot adoption rate divided by expected adoption rate based on full dataset baseline. For those very technical, we ran Elasticsearch signfiicant terms aggregation queries on our index.

What is the breakdown in company size of Hubspot customers?

We analyzed companies currently using HubSpot products and broke them down by size. The results look quite different depending on which product you are looking at.

HubSpot Free CRM: the entry point

The free CRM is how most companies first encounter HubSpot. It costs nothing and takes minutes to set up, so it attracts a lot of very small companies just kicking the tires. 78% of free CRM users have fewer than 10 employees. That is not a customer base, that is a funnel.

HubSpot Free CRM , active companies by employee size

2–10734,932 (78%)
11–5077,703 (8%)
51–20052,079 (6%)
201–50027,748 (3%)
1,001–5,00015,235 (2%)

Marketing Hub: where paying customers actually land

Marketing Hub has over 108,000 active company domains. The 2-10 employee bucket drops from 78% on the free CRM down to 19% here. Companies with 200 or fewer employees account for 86% of users. After 200 employees, adoption drops off sharply as companies move toward Marketo or Salesforce Marketing Cloud.

HubSpot Marketing Hub, active companies by employee size

11–5046,064 (42%)
51–20027,174 (25%)
2–1020,363 (19%)
201–5007,973 (7%)
501–1,0003,163 (3%)
1,001–5,0002,438 (2%)
5,001–10,000364 (<1%)
10,001+363 (<1%)
1 employee380 (<1%)

HubSpot's enterprise push in recent years has not really changed this picture yet, at least not in terms of raw customer count.

Worth noting

Companies with 11–200 employees account for 67% of all HubSpot Marketing Hub users. If you are selling to HubSpot customers, that is your target band.

Service Hub, Content Hub, and Sales Hub: three very different products, three very different customers

When you look at HubSpot's other products side by side, the differences are striking. Each one has a distinct company size profile that tells you something about who is actually buying it and why.

Service Hub vs Content Hub vs Sales Hub, % of each product's users per size range

Service Hub (5,543 total)
Content Hub (10,544 total)
Sales Hub (31,310 total, proxied via HubSpot Meetings usage)
2–10 employees
Service
52.7%
Content
21.7%
Sales Hub
14.7%
11–50 employees
Service
27.4%
Content
37%
Sales Hub
40.1%
51–200 employees
Service
15.5%
Content
24.9%
Sales Hub
27.8%
201–500 employees
Service
2.9%
Content
8.3%
Sales Hub
8.5%
501–1,000 employees
Service
0.8%
Content
3.3%
Sales Hub
3.6%
1,001–5,000 employees
Service
0.5%
Content
2.7%
Sales Hub
3.0%
10,001+ employees
Service
0.1%
Content
0.2%
Sales Hub
0.8%

Service Hub skews very small. Over half of its users have fewer than 10 employees, using it as a basic helpdesk, live chat, or knowledge base rather than a full support operation. Only 4 companies with 10,001+ employees use it.

Content Hub has the most even spread. It peaks at 11-50 but holds up across larger sizes, which makes sense since content and website needs exist at every company size.

Sales Hub reaches further up the size curve. With 40% of users in the 11-50 bucket and a healthier tail at larger sizes, it has better enterprise distribution than the other two. It also has the best 10,001+ representation of the three at 0.8%.

The practical takeaway

If you are selling to HubSpot customers, the product they use tells you a lot about their size. Service Hub almost always means a tiny company. Sales Hub users span a wider range. Content Hub sits in the middle. And Marketing Hub is the one that spans everything but peaks hard at the 11-200 band.

Analysis based on tech stack data analyzed by Bloomberry.com. Sales Hub figures are proxied via HubSpot Meetings (web + platform) usage, which is a feature of Sales Hub.

What is the geographic breakdown of Hubspot customers?

We analyzed which countries are most overrepresented among HubSpot users compared to our full dataset of 2 million company domains. Here is what the data shows.

Why we are not showing you a popularity ranking

Most sites will tell you the US has the most HubSpot users, followed by the UK, Canada, Australia. You have seen this list. It tells you about country size, not about HubSpot.

The more interesting question is which countries over-index for HubSpot , which are disproportionately more likely to use it relative to their overall presence in our dataset. The multiplier below answers exactly that.

Countries most likely to use HubSpot

🇫🇮 Finland5.9x more likely  ·  976 companies
🇯🇵 Japan5.1x more likely  ·  450 companies
🇳🇴 Norway5.1x more likely  ·  965 companies
🇳🇿 New Zealand4.6x more likely  ·  907 companies
🇺🇸 United States4.2x more likely  ·  48,289 companies
🇦🇺 Australia4.1x more likely  ·  4,715 companies
🇮🇱 Israel3.9x more likely  ·  476 companies
🇸🇪 Sweden3.9x more likely  ·  1,384 companies
🇬🇧 United Kingdom3.6x more likely  ·  10,507 companies
🇮🇪 Ireland3.5x more likely  ·  690 companies
🇩🇰 Denmark3.1x more likely  ·  892 companies
🇧🇪 Belgium3.0x more likely  ·  1,157 companies
🇸🇬 Singapore2.8x more likely  ·  596 companies
🇨🇭 Switzerland2.8x more likely  ·  1,437 companies
🇳🇱 Netherlands2.4x more likely  ·  2,991 companies

Multiplier = how many times more likely a company from this country is to use HubSpot compared to the average company across 2 million domains in our dataset.

What this tells us

Finland tops the list at 5.9x. A Finnish company is nearly six times more likely to be on HubSpot than average. Norway sits right behind at 5.1x, with Sweden, Denmark, and Belgium all making the list. HubSpot has genuinely won the Nordics at a rate that goes well beyond their size.

Japan at 5.1x is the most surprising entry. US B2B SaaS tools typically struggle there due to language barriers and a preference for domestic software. Japan tying Norway here suggests HubSpot has made real inroads in a market that tends to resist foreign tools.

Israel at 3.9x makes complete sense. One of the densest startup ecosystems in the world relative to population. Startups adopt HubSpot early and Israel produces an outsized number of them.

The US sits at 4.2x, which is genuinely strong. It does not top the list because the multiplier corrects for size, but 4.2x confirms real depth in HubSpot's home market.

If you sell to HubSpot customers

The Nordics, Australia, New Zealand, Israel, and Ireland are where your outreach will land most efficiently. A campaign targeting companies in Finland or Norway will hit a HubSpot user far more often than the same campaign targeting companies in Brazil or Southeast Asia, even if those markets are much larger in total company count.

Analysis based on tech stack data across 2 million company domains analyzed by Bloomberry.com. Multiplier calculated as observed HubSpot adoption rate divided by expected adoption rate based on full dataset baseline.

What is the market share of Hubspot in marketing automation?

We looked up the DNS records for 2 million websites to find out which email marketing tool each one was using. Here is what the data shows.

How we figured this out

Every time a company sets up an email marketing tool, they have to update something called a DNS record (example for Mailchimp). Think of it like adding a name to the return address on an envelope, so the post office knows the letter is legit. These records are publicly visible to anyone who knows where to look.

We looked up the DNS records for 2 million websites and checked which email marketing tool each one had set up. No guesswork, no surveys. Just the raw technical footprint each tool leaves behind.

Mailchimp41.8%  ·  300,556 domains
Brevo16.0%  ·  115,030 domains
HubSpot15.1%  ·  108,621 domains
Klaviyo13.1%  ·  93,880 domains
Constant Contact4.3%  ·  30,592 domains
Pardot3.9%  ·  28,271 domains
Other (Marketo, ActiveCampaign, etc.)5.9%  ·  42,152 domains

The Results

Mailchimp is used by over 300,000 of the websites we checked. That is 41.8% of the entire market, and it makes sense when you think about it. Mailchimp has been around since 2001, it has a free plan, and setting it up takes about ten minutes. Every small business, blogger, and local bakery with a newsletter is probably on Mailchimp. It is the default choice when someone Googles "how do I send emails to my customers."

Brevo is the big surprise at number two. With 16% of the market and 115,030 domains, Brevo beat out both HubSpot and Klaviyo. You might not have heard of it because it only rebranded from Sendinblue to Brevo in 2023, but it has been quietly growing a huge user base, particularly in Europe. It offers a generous free plan and is considerably cheaper than HubSpot or Klaviyo at most price points. A lot of companies land on Brevo when they outgrow Mailchimp but do not want to pay HubSpot prices.

HubSpot comes in third at 15.1%. That might feel like a demotion given all the attention HubSpot gets, but context matters here. Where Mailchimp and Brevo are often just sending newsletters, HubSpot customers are usually running their entire marketing operation through it. Sales pipelines, landing pages, contact tracking, the works. So while HubSpot loses on raw domain count, it almost certainly wins on how deeply each customer relies on it.

Klaviyo at 13.1% rounds out a very tight middle pack. Brevo, HubSpot, and Klaviyo are separated by less than three percentage points. Klaviyo's story is largely an e-commerce one. It became the go-to email tool for online stores built on Shopify, and when e-commerce exploded, Klaviyo rode that wave. If you have ever gotten a "you left something in your cart" email from a small online shop, there is a good chance Klaviyo sent it.

Worth noting

Mailchimp, Brevo, HubSpot, and Klaviyo together account for 86% of the entire market. Four companies. Everything else, including big names like Marketo and Pardot, is splitting the remaining 14%.

Constant Contact (4.3%) is holding on but not growing. It was the Mailchimp of the 2000s, popular with small businesses and nonprofits. It still has that base, but it has not kept up with newer tools and the numbers show it.

Pardot at 3.9% looks small but do not write it off. Pardot is owned by Salesforce and almost exclusively used by big companies with big sales teams. The companies using it tend to be spending a lot of money on it, so their 3.9% of websites likely represents a much larger share of total dollars spent across the market.

The "others" bucket (5.9%) includes some interesting names. Marketo, ActiveCampaign, Kit (formerly ConvertKit), and Eloqua all live here. Marketo and Eloqua are enterprise tools that tend to hide inside large corporations. ActiveCampaign is popular with small businesses that want more power than Mailchimp without the price tag of HubSpot. Kit is a favorite among newsletter writers and independent creators.

The Bigger Picture

The email marketing world has quietly split into tiers. At the top, Mailchimp owns the mass market of small businesses and beginners. In the middle, Brevo, HubSpot, and Klaviyo are in a tight three-way race for growing companies that need more than just a newsletter tool. They are all within a few percentage points of each other and all moving fast.

The most interesting story here is Brevo. It barely registers in most industry conversations, yet it has more customers than HubSpot by this measure. It is winning on price and simplicity in markets, especially outside the US, where HubSpot's cost is a barrier. Whether it can hold that position as HubSpot and Klaviyo keep investing is the question worth watching.

Analysis based on SPF and DKIM DNS record inspection across 2,000,000 publicly accessible domains. Each domain was attributed to a single provider based on its primary email authentication setup. Data collected and analyzed by Bloomberry.com.

What is the market share of Hubspot in the CRM market?

In March 2026, I polled 972 sales leaders to find out what CRM their company actually runs. Here is what the data shows for HubSpot.

The Poll

I wanted a ground-truth answer to a question that comes up constantly in sales tech research: which CRM is actually winning among mid-market companies? Not based on analyst reports or vendor press releases, but straight from the people running sales teams day to day.

I surveyed 972 sales leaders on LinkedIn in March 2026, asking a single question: what is your company's main CRM? The respondents skewed squarely toward the mid-market. 44% came from companies with 51 to 200 employees, another 18% from 201 to 500, and 18% from the 11 to 50 range. Only about 16% came from companies with more than 500 employees.

Poll results: most popular CRMs

The Results

HubSpot is essentially tied with Salesforce in the mid-market. Of the 972 respondents, 397 (41%) named HubSpot as their primary CRM -- just 22 companies behind Salesforce's 419. At this sample size, that is a statistical tie. Anyone claiming Salesforce has definitively "won" the mid-market is not looking at the data.

Recognizable HubSpot shops in the sample include Zapier, Kahoot, Bitwarden, Glowforge, Factorial, FlutterFlow, GitKraken, Hack The Box, CoinGecko, DataSnipper, Clearstory, BizzyCar, UpGuard, doola, Unstructured, Rinsed, Leadinfo, and Flowcode. That lineup tells a story: developer tools, fintech, edtech, AI infrastructure, vertical SaaS, and consumer-adjacent companies that favor HubSpot's faster onboarding and more self-serve sales motion. Several of these are companies I dug into in detail above.

Salesforce came in first at 419 companies (43%), with a recognizable roster of its own: Seismic, Eventbrite, Deliveroo, Rippling, Toast, HackerRank, Pluralsight, Glean, AlphaSense, Betterment, SeatGeek, Notion, Superhuman, and Rakuten. Salesforce's list skews toward companies with more complex sales operations, larger deal sizes, and heavier customization needs.

The remaining 16% were split across no CRM at all (39 companies), Zoho (14), Pipedrive (10), and a long tail of Close, Copper, Attio, and others (80 combined).

A note on methodology

I am naming names deliberately. Zapier, Kahoot, Bitwarden, GitKraken, Hack The Box, CoinGecko, DataSnipper, Clearstory, BizzyCar, UpGuard, doola, Unstructured, Rinsed, Leadinfo, and Flowcode are real companies whose sales leaders responded to this poll. If you really want to fact-check me, you should go ahead and ask a few of these companies :)

What This Tells Us

HubSpot has genuinely caught Salesforce in the mid-market. A decade ago, Salesforce was the default and HubSpot was a marketing tool that happened to have a free CRM attached. That is no longer the case. Among companies in the 50 to 500 employee range, the two platforms are neck and neck.

The HubSpot buyer profile is distinct. Looking at the companies in this list, a pattern emerges: HubSpot tends to win at companies with more self-serve or product-led growth motions, technical buyer bases, and faster sales cycles. Salesforce tends to win where there are complex deal structures, large enterprise customers, and deep customization requirements. They are not really competing for the same buyer anymore -- they just happen to be counted in the same category.

HubSpot's lead likely shrinks as company size grows. Because this poll skewed toward 51 to 200 employee companies -- HubSpot's strongest band -- the near-tie likely overstates parity at larger company sizes. At 1,000+ employees, Salesforce's share almost certainly widens. But for the vast majority of growing SaaS companies, HubSpot is the first serious CRM they reach for.

Poll conducted by me in March 2026. n=972 sales leaders. Company size breakdown: 51-200 employees (44%), 201-500 (18%), 11-50 (18%), 501-1,000 (10%), 1,001-5,000 (6%). Respondents selected from a list of CRM options and could indicate "No CRM" if applicable.

How do I find or scrape a list of companies that use Hubspot?

If you sell HubSpot consulting, build integrations, or compete with HubSpot, you need a way to find companies actively using it. Buying a list from ZoomInfo works but is expensive and often stale. There are better approaches. We wrote a full guide here, but the short version is below. These are all techniques we used to compile the list of Hubspot customers above. If you don't want to give us any money (and have the time to do this), just do the do the below techniques.

  1. Search site:hs-sites.com in Google to find HubSpot CMS users. HubSpot's CMS hosts customer websites on the hs-sites.com domain. Searching site:hs-sites.com in Google returns thousands of public sites. Subdomains are often just a HubSpot Portal ID - click through to identify the company from the page title, logo, or footer. You can narrow by vertical: site:hs-sites.com "SaaS" or site:hs-sites.com "healthcare".
  2. Join HubSpot Slack communities and lurk in intro and support channels. The HubSpot Developer Slack, Solutions Partner Slack, and HubSpot for Startups Slack are active communities where users troubleshoot real implementations using their real names. Watch channels like #hs-get-started, #hs-workflows, and #hs-crm for people actively working through problems. Most people on Slack use their real name, so you can Google them on LinkedIn if they have a relatively uncommon name and send an invite :)
  3. Use Clay or Databar with your own OpenAI key to detect HubSpot at scale. Two technical signals confirm HubSpot usage: the presence of _spf.hubspot.com in a company's DNS SPF records, and HubSpot's tracking JavaScript (hs-analytics.net) on their website. Run these checks via Clay or Databar using your own OpenAI API key for pennies per lookup - or write a simple Python script to check both signals for free.
  4. Detect HubSpot Service Hub via support subdomain CNAMEs. Companies using HubSpot Service Hub often point subdomains like kb.company.com, support.company.com, or help.company.com to HubSpot via CNAME records containing "hubspot" or "hs-sites." Check these CNAMEs for your target account list using Clay, Databar, or a short Python script.
  5. Scrape HubSpot Partner Directory reviews. The HubSpot Partner Directory lists agencies with client reviews. While the UI only shows first name and last initial, the underlying API returns the full company name of each reviewer (you'll see in the Network Tabs in Chrome!). Find agencies that serve your target market, inspect the network requests, and extract the companyName field from the review data. Better yet: filter for 1–3 star reviews. Those are confirmed HubSpot users who had budget for an agency and are now unhappy with them - about as warm a lead as exists if you offer HubSpot consulting or migration services.
  6. Search LinkedIn for INBOUND conference attendees. HubSpot's annual INBOUND conference draws tens of thousands of power users. People post about attending on LinkedIn, making them searchable. Try searches like site:linkedin.com/in "INBOUND" "HubSpot" or site:linkedin.com "attending INBOUND 2025". Each result gives you a named person, their company, and their title. Conference attendees are high-intent - INBOUND costs $500+ per ticket, so companies sending employees are deeply invested in the platform.
  7. Search job postings on SMB-focused job boards - not LinkedIn or Indeed. Those platforms are flooded with recruiter spam. Instead, use Google site operators against ATS platforms where companies post directly. For SMBs: site:bamboohr.com "HubSpot" or site:workable.com "HubSpot". For tech startups: site:job-boards.greenhouse.io "HubSpot" or site:jobs.ashbyhq.com "HubSpot". For enterprises: site:myworkdayjobs.com "HubSpot". You can narrow further by Hub: site:job-boards.greenhouse.io "HubSpot Marketing Hub" returns only companies actively investing in that specific product.

The full guide with screenshots and specific search strings is at bloomberry.com/blog/how-to-find-companies-that-use-hubspot. Again, these are all techniques we use to compile the list of Hubspot customers, so if you hate giving people money, just write some code to do what we did :)

What are examples of mid-size and smaller companies that use Hubspot?

We dug into our own data to find which mid-size to small companies are using the most HubSpot products. It is a good way to see some proof that our data is accurate (relevant screenshots were taken), as well as discovering real customer stories on how companies are actually using HubSpot. We're not making stuff up :)

SaaS & Software

BizzyCar logo BizzyCar

Automotive SaaS — St. Peters, MO

HubSpot CMS Hub HubSpot CRM HubSpot Marketing Hub HubSpot Service Hub HubSpot Conversations

BizzyCar is an AI-powered recall management platform for automotive dealerships - their software finds open recalls, contacts vehicle owners, and books service appointments automatically. They are one of the more all-in HubSpot adopters in this list, running CRM, chat, ads, their website, and support all inside a single HubSpot stack.

BizzyCar homepage built on HubSpot CMS

HubSpot CMS: Their Entire Website
bizzycar.com is built on HubSpot CMS. Their template assets are served directly from HubSpot's file system, meaning their marketing team manages pages, landing pages, and blog posts without leaving HubSpot. Every visitor interaction flows directly into their CRM.

BizzyCar HubSpot Google and Facebook ad pixel config

HubSpot Marketing Hub: Google and Facebook Ads
BizzyCar runs paid acquisition on Google and Facebook with HubSpot tracking conversions on both. When a prospect submits a demo request, that conversion fires to both ad networks simultaneously - a clean closed-loop setup with no third-party tag management layer needed.

BizzyCar BizzyBee HubSpot chat widget

HubSpot Conversations: BizzyBee Chat
BizzyCar's site chat is branded as "BizzyBee" - a nod to their bee logo - and styled in their signature yellow. The bot qualifies intent and prompts quiet visitors to leave an email for follow-up. It feels like a deliberate product decision rather than a generic bolt-on.

HubSpot CRM: A Lean Sales Team
BizzyCar runs 11 to 25 quota-carrying reps on HubSpot CRM. Their Account Executives are paid an $85k base with OTE north of $175k - a comp structure that signals they are selling meaningful contract values to dealership groups.

HubSpot Service Hub: Dealer Support Portal and Account Health
Their dealer support portal runs on HubSpot Service Hub. Beyond inbound support, HubSpot is also where their Dealer Relations team tracks account health, manages at-risk accounts, and runs quarterly business reviews. Support agents and customer success managers are working out of the same platform, which keeps post-sale friction visible across the whole team.


DataSnipper logo DataSnipper

Audit Automation Software — Amsterdam, Netherlands

HubSpot CRM HubSpot Forms HubSpot Service Hub

DataSnipper is an AI-powered audit and finance automation platform built inside Microsoft Excel, used by accountants and auditors at Big Four firms worldwide. Founded in Amsterdam in 2017, they have grown into one of Europe's fastest-growing B2B SaaS companies.

DataSnipper HubSpot demo request form

HubSpot Forms: Intelligent Lead Qualification
DataSnipper's demo form blocks personal email domains, collects job level and industry, and does a lot invisibly: three hidden UTM fields capture source, medium, and campaign automatically. Country and company size are auto-populated. And every submission silently stamps the contact with a hidden handraiser: true flag, marking them as sales-ready without any manual review step.

The job level field is a smart field - returning visitors who HubSpot already knows won't see it again. The industry dropdown leads with Accounting, Banks, Financial Services, Insurance, and Legal. That is the audit and compliance buyer profile, exactly who DataSnipper targets.

DataSnipper HubSpot Service Hub knowledge base

HubSpot Service Hub: Customer Knowledge Base
DataSnipper's knowledge base runs on HubSpot Service Hub. Auditors running complex Excel-based workflows need to look up specific functions, troubleshoot integrations, and understand how to tie evidence back to workpapers - all without filing a ticket.

HubSpot CRM: A European Sales Team
DataSnipper runs 51 to 100 reps on HubSpot CRM with compensation in Euros - one of the few European-headquartered companies here with a sales team this size. That puts them in the same bracket as UpGuard, which is notable for a company still primarily known in the audit software niche.


Jane App logo Jane App

Healthcare Practice Management Software — North Vancouver, BC

HubSpot CRM HubSpot Marketing Hub HubSpot Sales Hub HubSpot Service Hub

Jane App is a practice management platform used by physiotherapists, chiropractors, mental health counsellors, and other allied health professionals to run their clinics. With around 700 employees and thousands of clinics relying on the product daily, Jane has built HubSpot into essentially every customer-facing function in the company.

HubSpot is Jane's primary CRM, deliberately chosen as the company scaled its go-to-market operations. The sales organization runs pipeline management, lead routing, and forecasting through it. The marketing team built their lifecycle programs - onboarding, nurture, upsell, and winback - on top of it. Customer success uses it for account health tracking and retention planning. The Senior Marketing Operations hire was brought on specifically to lead the HubSpot buildout as Jane's core revenue platform.

Jane App HubSpot usage

The depth goes further than most companies this size. HubSpot is one of the named core systems being wired into Jane's internal AI platform alongside tools like Looker, Snowflake, GitHub, and Jira - meaning it's not just a marketing tool but part of the operational fabric the engineering team is building around. Software developers integrate against it directly for internal tooling and customer support infrastructure.

For a company whose product helps healthcare practitioners spend less time on admin and more time with patients, it makes sense that they'd want their own internal operations running on a platform that ties everything together cleanly. HubSpot is that platform at Jane.


Mambu logo Mambu

Cloud Banking Platform — Amsterdam, Netherlands

HubSpot Marketing Hub HubSpot CRM HubSpot Email Marketing

Mambu is a SaaS cloud banking platform used by banks, fintechs, lenders, and credit unions across 65 countries to build and launch financial products. Selling a core banking platform to regulated financial institutions is a long, complex process - and Mambu runs HubSpot as the marketing and CRM layer that manages that entire journey.

HubSpot handles audience segmentation, demand generation, nurture campaigns, email marketing, and performance reporting across Mambu's global marketing operation. It runs alongside Salesforce, with the two systems kept in alignment - HubSpot owning the marketing and top-of-funnel layer, Salesforce owning the sales pipeline. Regional marketing across APAC, LATAM, and Europe all operates out of the same HubSpot instance.

For a company selling to conservative enterprise buyers in financial services, having a clean, data-driven nurture engine matters more than it might in a typical SaaS market. Prospects don't move fast, and the ability to segment by persona, track engagement over long cycles, and deliver the right content at the right stage is exactly what HubSpot is being used for here.

Financial Services

FactSet logo FactSet

Financial Data & Analytics — Norwalk, CT

HubSpot CMS Hub HubSpot CRM HubSpot Marketing Hub HubSpot Meetings

FactSet is an S&P 500 financial data and analytics company serving over 200,000 investment professionals worldwide. Its HubSpot deployment spans multiple layers of the business, from the public website through to sales CRM, making it one of the more comprehensive enterprise HubSpot implementations in financial services.

HubSpot CMS: The FactSet.com Website
FactSet runs factset.com on HubSpot CMS Hub Enterprise. They have dedicated developers focused specifically on using Hubspot for optimizing web page and landing page architecture, templates, forms, and workflows within CMS Hub.

HubSpot Meetings: Scheduling Across the Sales Team
FactSet's Irwin division, its investor relations software platform, uses HubSpot Meetings as the scheduling tool for its sales team. Individual account executives have personal HubSpot meeting links used to book discovery calls and demos directly with prospects, keeping every scheduled interaction tied to a contact record in HubSpot from the first touch.

FactSet Irwin HubSpot Meetings booking page

HubSpot as the Irwin Sales CRM
For the Irwin business unit, HubSpot is the system of record for the entire sales org, not just a marketing tool. Account executives are required to log all activity, track opportunities, and forecast pipeline directly in HubSpot. This makes Irwin one of the cleaner examples of a B2B SaaS sales team running HubSpot as a full CRM rather than a secondary marketing layer alongside Salesforce.

HubSpot for Demand Generation and Event Marketing
Across FactSet's global marketing operation, HubSpot powers multi-channel demand generation campaigns, email nurture sequences, and lead tracking. The events team, which runs 50+ events per year across North America and Europe, uses HubSpot for registration tracking, lead routing post-event, and ROI reporting. Performance data from events flows back into HubSpot alongside the broader campaign attribution picture.

HubSpot Integrated into Salesforce
At the enterprise level, FactSet runs HubSpot as a managed application integrated inside Salesforce, sitting alongside tools like Tableau CRM and ActionGrid. Rather than operating as a standalone platform, HubSpot is wired into FactSet's broader CRM and revenue operations infrastructure, a sign of a mature, deliberate deployment.


Worldpay logo Worldpay

Payments Technology — Cincinnati, OH

HubSpot CRM HubSpot Marketing Hub HubSpot CMS Hub HubSpot Meetings HubSpot Workflows

Worldpay is one of the world's largest payment processors, handling billions of transactions annually for merchants across more than 175 countries. Its HubSpot deployment spans sales CRM, marketing automation, partner lifecycle management, web content, and revenue operations, making it one of the more comprehensive HubSpot implementations in the financial services sector.

HubSpot Meetings: Partner Sales Scheduling
Worldpay uses HubSpot Meetings for prospect and partner-facing scheduling, with sales and partnership teams running personal booking pages to set discovery calls and demos directly with software partners and merchants.

Worldpay HubSpot Meetings booking page

HubSpot as a Co-Primary CRM Alongside Salesforce
Worldpay runs HubSpot and Salesforce as co-equal CRM platforms rather than treating one as primary. Sales teams across the US, UK, and Australia are required to keep all client information, lead records, deal records, and pipeline KPIs accurate and complete in both systems simultaneously. This dual-CRM model, maintained consistently across geographies, points to HubSpot being deeply embedded in Worldpay's commercial operations rather than being a secondary or regional tool.

HubSpot as the Partner Marketing and Operations Platform
Worldpay uses HubSpot as the central platform for managing its partner ecosystem. This includes maintaining a centralized database of all software platform partners, running segmented campaign sends by partner status and offer relevancy, managing web forms and automated workflows, and powering the full partner lifecycle from acquisition through expansion. HubSpot workflows are used to route leads, trigger partner communications, and maintain data cleanliness across the partner base.

HubSpot CMS for Web and Landing Pages
Worldpay builds and publishes product landing pages and digital experiences directly in HubSpot alongside WordPress, indicating active use of HubSpot's CMS capabilities for demand generation web content.

HubSpot in the Integrated Revenue Tech Stack
HubSpot sits within a broader integrated stack alongside Salesforce, Marketo, Gong, 6Sense, Gainsight, and Snowflake. Data flows between HubSpot and these systems are maintained and optimized by dedicated revenue operations infrastructure, with HubSpot serving as both a data source and a campaign execution layer within that ecosystem.


Allica Bank logo Allica Bank

Challenger Bank — London, UK

HubSpot Content Hub HubSpot Service Hub HubSpot Conversations

Allica Bank is a UK challenger bank built for established SMEs, offering business accounts, savings, commercial mortgages, and overdrafts. They are one of the more notable HubSpot users in this list: a regulated bank running its entire website and customer support operation on HubSpot's platform.

HubSpot Content Hub: Their Entire Website and Media
allica.bank is built on HubSpot Content Hub. All assets including brand videos are served directly from HubSpot's file system, meaning their marketing team manages the full site without leaving HubSpot. Every visitor interaction flows straight into their CRM.

Allica Bank HubSpot Conversations chat widget

HubSpot Conversations: Routing Before a Human Gets Involved
Allica's chat opens with three quick-reply buttons: business finance, savings, and existing customer support. Free-text input is disabled entirely, so every conversation starts with a clean routing signal before any agent gets involved. For a bank where a misrouted conversation has real consequences, that's a deliberate product decision.

HubSpot Service Hub: Customer Support Portal
Allica's support portal runs on HubSpot Service Hub and covers their full product range: online banking, business accounts, savings, overdraft, commercial mortgages, and accounting software integrations. The knowledge base is organized by product rather than topic, which maps to how their SME customers actually think about their banking.


Allworth Financial logo Allworth Financial

Wealth Management & Financial Planning — Folsom, CA

HubSpot Forms HubSpot Marketing Hub HubSpot Email Marketing

Allworth Financial is an independent financial advisory firm managing $25 billion in client assets across retirement planning, tax, investments, and estate planning. They use HubSpot for their website, lead capture, and Facebook advertising.

Allworth Financial HubSpot email signup

HubSpot Forms: Email Newsletter Signup
Allworth captures email subscribers through a HubSpot form embedded on their site. The form appears automatically after 7 seconds on the page - long enough for a visitor to show genuine interest before being asked for their email. Every subscriber goes directly into HubSpot, where the marketing team can follow up with content and nurture them toward a consultation.

HubSpot Marketing Hub: Facebook Ads
Allworth runs paid ads on Facebook with HubSpot tracking which ads lead to form submissions. That means when someone clicks a Facebook ad and signs up for a newsletter or requests a consultation, HubSpot tells Facebook about that conversion. Facebook uses that signal to find more people like them - improving the quality of future ad targeting over time.


Antom logo Antom

Global Payments Infrastructure — Singapore

HubSpot Analytics HubSpot Content Hub

Antom is a global payments platform from Ant International (the company behind Alipay), helping businesses accept payments across Southeast Asia, Latin America, Europe, and the Middle East. They use HubSpot Analytics on their main site and host their entire content hub on HubSpot.

Antom Knowledge Source blog on HubSpot

HubSpot Analytics: Homepage Tracking
Antom loads HubSpot Analytics on antom.com, meaning visitor behavior on their main marketing site flows into HubSpot. Every page view, click, and session is tracked there, giving their team a complete picture of how prospects engage before they ever fill out a form.

HubSpot Content Hub: A Content Marketing Engine Targeting Global Merchants
Antom's blog at knowledge.antom.com is built and hosted on HubSpot Content Hub. The content strategy is squarely aimed at merchants looking to expand internationally - covering which payment methods work in Malaysia vs. South Korea, how to register a company in Thailand, how to reduce checkout drop-off, and in-depth market reports on gaming, e-commerce, and retail trends across Asia, Latin America, and the Middle East. It is essentially a market research resource for any company trying to grow internationally, built to attract exactly the kind of merchant that would eventually need Antom's payment infrastructure to do so.

Retail

Mike's Bikes logo Mike's Bikes

Bicycle Retailer — San Rafael, CA

HubSpot Service Hub HubSpot Conversations HubSpot Marketing Hub

Mike's Bikes is one of the largest independent bicycle retailers in the US, with stores across California and a growing e-commerce operation. They use HubSpot for customer support, live chat, and paid ad tracking across Google and Facebook.

Mike's Bikes HubSpot Service Hub knowledge base

HubSpot Service Hub: Customer Support Portal
Mike's Bikes' support portal runs on HubSpot Service Hub and covers the questions that come up most often when buying a bike online: order status, shipping, returns, assembly, size guides, loyalty points, and gift cards. For a retailer where the purchase is high-consideration and customers often have follow-up questions after ordering, a self-service portal keeps support volume manageable without hiring more staff.

HubSpot Conversations: Live Chat with a 5-Minute Response Promise
Mike's Bikes runs HubSpot live chat on their site, configured to tell visitors upfront that they typically respond within 5 minutes. If a visitor types a question and no agent is immediately available, the chat prompts them to leave an email so the team can follow up. The chat is also wired into their knowledge base, so relevant support articles can surface inline before a human needs to get involved.

HubSpot Marketing Hub: Google and Facebook Ads
Mike's Bikes tracks conversions from both Facebook and two separate Google Ads accounts through HubSpot. Two Google accounts typically means they are running campaigns for different purposes - likely separating brand campaigns from product or shopping campaigns - and want to track the results of each independently inside HubSpot.


Eastwood logo Eastwood

Automotive Restoration Tools & Supplies — Pottstown, PA

HubSpot Service Hub HubSpot Conversations

Eastwood has been the go-to supplier for DIY automotive restoration since 1978, selling welders, paints, body tools, and rust treatments to classic car and hot rod enthusiasts. They run their entire customer support operation on HubSpot, with a chat widget and knowledge base wired together on the same platform.

Eastwood HubSpot Service Hub knowledge base

HubSpot Service Hub: Customer Support Portal
Eastwood's help center runs on HubSpot Service Hub, covering order status, shipping, returns, product troubleshooting, store locations, and B2B accounts. Given that Eastwood sells technical products to hands-on DIYers who often have detailed product questions, the troubleshooting section does a lot of heavy lifting - keeping those questions out of the support queue entirely.

HubSpot Conversations: Categorized Chat Routing
Eastwood's chat greets visitors with five quick-reply buttons: Recent Orders, My Account, Product Questions & Support, Marketing & Promotions, and General Information. Like their knowledge base, the categories map directly to the actual reasons someone contacts an auto parts retailer. The chat is also linked to their knowledge base so articles can surface before a rep needs to respond. Free-text input is disabled, keeping every conversation cleanly categorized from the first message.


True Brands logo True Brands

Beverage Accessories & Lifestyle Products — Seattle, WA

HubSpot CRM HubSpot Marketing Hub

True Brands designs and distributes beverage accessories, barware, and gifting products under a portfolio of brands - Viski, Host, Collins, Twine, Foster & Rye, and others - selling wholesale to over 25,000 independent retailers including liquor stores, wine shops, breweries, distilleries, and gift retailers across the US. They run HubSpot as the CRM for a high-volume inside and outside sales operation.

True Brands website

HubSpot Marketing Hub: Facebook Ads
True Brands runs two separate Facebook pixels through HubSpot - one likely for their B2B wholesale audience (retailers, buyers) and one for consumer-facing campaigns. Running two pixels lets them track and optimize ad performance separately for each audience, so a campaign targeting liquor store owners doesn't get mixed up with one targeting home bartenders. Both conversion signals flow back into HubSpot, giving their team a unified view of which ads are driving wholesale account signups versus consumer interest.

HubSpot CRM: Running a High-Volume B2B Sales Team
True Brands' sales model is unusually call-intensive for a consumer goods company. Their inside sales reps work through 100 to 150 customer calls per day, managing a personal book of independent retail accounts while simultaneously prospecting for new ones. Every account interaction - orders, returns, follow-ups, outreach - runs through HubSpot. Their outside sales team covering territories across the US uses HubSpot alongside NetSuite ERP, with reps logging activity after in-store visits to liquor stores and gift shops. For a company selling to 25,000+ small independent retailers rather than a handful of national chains, keeping that many account relationships organized in a single CRM is what makes the whole operation run.

Manufacturing & Consumer Goods

Weiler Abrasives logo Weiler Abrasives

Industrial Abrasives Manufacturer — Cresco, PA

HubSpot Content Hub HubSpot Web Interactives HubSpot CRM

Weiler Abrasives is a family-owned global manufacturer of abrasive products - grinding wheels, cutting discs, wire brushes, and surface conditioning tools - serving metal fabrication, shipbuilding, and industrial production across 80+ countries. They are one of the more technically interesting HubSpot implementations on this list, using HubSpot Content Hub not just as a website but as the backbone of their entire product catalog.

HubSpot Content Hub: Their Entire Website and Product Catalog
weilerabrasives.com is built on HubSpot Content Hub, including their product finder - a browsable, filterable catalog of thousands of SKUs. Product data, images, and filter attributes (brand, application, compatible tool, diameter, material) are all stored and served directly from HubSpot's file system as structured JSON. In practice, this means when a welder on their site filters for a 2-inch silicon carbide strip disc for a die grinder, HubSpot is serving that result. Running a full industrial product catalog inside a marketing platform is an unusual architectural choice, and it means every product page view and filter interaction is tied to a visitor record in their CRM.

Weiler Abrasives HubSpot product catalog

HubSpot Web Interactives: Multiple Embedded Widgets
Weiler runs three separate HubSpot web interactive widgets on their homepage, each appearing 7 seconds after page load. Rather than a single pop-up, they've built distinct components for different visitor types - likely distributors, end users, and application engineers - giving each a different experience from the same platform.


Pennington logo Pennington

Lawn, Garden & Wild Bird Products — Madison, GA

HubSpot Marketing Hub HubSpot Email Marketing HubSpot Forms

Pennington has been one of the largest grass seed and lawn care brands in the US since 1945, selling grass seed, fertilizers, soil amendments, and wild bird food through retailers like Lowe's and Home Depot. They use HubSpot Marketing Hub to run email marketing and newsletter automation to their consumer base.

Pennington HubSpot newsletter signup form

HubSpot Marketing Hub: Segmented Email Newsletter
Pennington's newsletter signup form asks subscribers to choose which topics they want to hear about: lawn care, flower and vegetable gardening, wild birds, and pest management. A subscriber who only cares about wild bird food won't receive lawn care emails. The form also collects zip code and country, which matters for a product where what you buy depends entirely on where you live - the right grass seed for Georgia is wrong for Minnesota. Every subscriber goes directly into HubSpot, where Pennington can send regionally relevant, interest-specific emails rather than blasting their entire list with the same message.


Brimar Industries logo Brimar Industries

Safety Signs & Industrial ID Products — Garfield, NJ

HubSpot CRM HubSpot Marketing Hub HubSpot Sales Hub

Brimar Industries is a PE-backed manufacturer and e-commerce operator selling safety signs, pipe markers, traffic signs, and crowd control equipment through a network of branded sites including SafetySign.com, PipeMarker.com, and TrafficSign.com. Founded in 1988 and acquired by Blue Point Capital in 2021, they run HubSpot as the CRM and operational backbone across their sales and marketing organization.

HubSpot CRM: The Sales and Marketing System of Record
Brimar runs HubSpot as the system of record across their entire go-to-market operation, with the CRM connected to their ERP and e-commerce platforms. Their inside sales team uses HubSpot for pipeline management, email sequencing, and quote-to-order workflows, while their marketing team tracks campaign attribution back to closed orders. For a manufacturer that sells primarily through its own e-commerce sites - SafetySign.com, PipeMarker.com, TrafficSign.com - having every customer interaction tracked in one place gives the sales team a clear view of which products, channels, and campaigns are driving revenue, and makes it straightforward to follow up on RFQs, abandoned carts, and lapsed accounts.

Nonprofits

Gateway for Cancer Research logo Gateway for Cancer Research

Nonprofit / Cancer Research — Chicago, Illinois

HubSpot Forms HubSpot Payments HubSpot Email Marketing

Gateway for Cancer Research is a Chicago-based nonprofit that has funded over 248 cancer clinical trials since 1991, directing 100% of donor contributions toward Phase I and Phase II research.

Gateway for Cancer Research HubSpot

HubSpot runs a meaningful slice of their donor-facing infrastructure. Their email newsletter signup is powered by a HubSpot form, collecting subscriber addresses for ongoing donor communications. Their donation page goes further, running entirely on HubSpot Payments. Donors choose between one-time and monthly giving, select a preset amount ($34, $238, $476, or $1,020) or enter their own, and complete checkout through a HubSpot-hosted flow that accepts both card and ACH bank transfer.

The donation form also collects cancer designation, tribute information, an option to make the donation anonymous, and an option to mail a tribute card on the donor's behalf. The whole giving experience, from email capture to checkout, lives inside HubSpot rather than being spread across a mix of third-party fundraising tools.


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