Companies that use Thena

Analyzed and validated by Henley Wing Chiu
All โ€บ digital customer service โ€บ Thena

Thena We detected 154 companies using Thena. The most common industry is Software Development (49%) and the most common company size is 51-200 employees (45%). We find new customers by discovering URLs with known URL patterns through web crawling or modifications to subprocessor lists. Note: We only detect companies that started sending emails with Thena

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Company Employees Industry Country Region Usage Start Date
Apple 10,001+ Computers and Electronics Manufacturing
United States
North America
Etsy 1,001โ€“5,000 Software Development
United States
North America
Crumbl 10,001+ Food and Beverage Services
United States
North America
Notion 501โ€“1,000 Software Development
United States
North America
Zendesk 5,001โ€“10,000 Software Development
United States
North America
Inizio 10,001+ Business Consulting and Services
United States
North America
The Learning Experience 10,001+ Education Administration Programs
United States
North America
Alignerr 11โ€“50 Technology, Information and Internet N/A N/A
Braze 1,001โ€“5,000 Software Development
United States
North America
Field Nation 201โ€“500 Software Development
United States
North America
Ripple 501โ€“1,000 Technology, Information and Internet
United States
North America
topmate.io 51โ€“200 Software Development
United States
North America
Dogtopia 51โ€“200 Pet Services
United States
North America
ThoughtSpot 501โ€“1,000 Software Development
United States
North America
Contentsquare 1,001โ€“5,000 Software Development
France
Europe
Mercury 1,001โ€“5,000 Financial Services
United States
North America
Roadie 201โ€“500 Technology, Information and Internet
United States
North America
PRAGMA 1,001โ€“5,000 IT Services and IT Consulting
United States
North America
My Amazon Guy 501โ€“1,000 Advertising Services
United States
North America
Global-e 1,001โ€“5,000 Technology, Information and Internet
Israel
Europe
Showing 1-20

Market Insights

๐Ÿข Top Industries

Software Development 76 (49%)
Technology, Information and Internet 19 (12%)
Financial Services 11 (7%)
IT Services and IT Consulting 11 (7%)
Computer and Network Security 7 (5%)

๐Ÿ“ Company Size Distribution

51-200 employees 69 (45%)
201-500 employees 30 (19%)
11-50 employees 29 (19%)
501-1,000 employees 12 (8%)
1,001-5,000 employees 6 (4%)

๐Ÿ‘ฅ What types of companies use Thena?

Source: Analysis of Linkedin bios of 154 companies that use Thena

Company Characteristics
i
Trait
Likelihood
Funding Stage: Series C
415.3x
Funding Stage: Series B
244.1x
Funding Stage: Series A
71.1x
Industry: Software Development
31.0x
Industry: Technology, Information and Internet
13.9x
Company Size: 501-1,000
8.4x
I noticed that Thena's customers are predominantly B2B software and technology companies building tools for other businesses. These aren't consumer apps. They're creating developer platforms, data infrastructure, security solutions, SaaS products, and enterprise software. Companies like Retool, LaunchDarkly, Mixpanel, and Amplitude are building the picks and shovels that other tech companies use. There's also a strong presence of fintech, DevOps automation, and API-first products.

These are primarily growth-stage companies. My analysis shows most are Series A through Series C, with funding ranging from $10M to $200M. They typically have 50 to 500 employees, that sweet spot where they've proven product-market fit but are scaling rapidly. Some outliers exist, like Apple and Etsy, but the core customer base sits in this hypergrowth phase. They're past the scrappy startup stage but not yet enterprise behemoths.

๐Ÿ”ง What other technologies do Thena customers also use?

Source: Analysis of tech stacks from 154 companies that use Thena

Commonly Paired Technologies
i
Technology
Likelihood
13013.0x
10888.4x
7410.2x
5974.1x
4605.5x
3783.9x
I noticed something striking about Thena users: they're B2B companies deeply invested in community-led growth and customer engagement strategies. The presence of tools like Pylon, Common Room, and DX tells me these companies treat their Slack and Discord communities as critical business channels, not just support forums. They're building products for technical audiences and using community spaces as their primary way to stay close to customers.

The pairing with Pylon is particularly revealing since both tools focus on managing customer conversations in Slack. This suggests companies are handling everything from support to feedback to expansion conversations directly in community channels. Add in Common Room, which tracks community engagement signals, and you see a pattern: these companies are monitoring who's active, what they're saying, and how engaged they are to identify opportunities. The strong correlation with Metadata.io and Mutiny shows they're also running sophisticated paid acquisition and website personalization, which means they're investing heavily in top-of-funnel while keeping customers sticky through community.

The full stack reveals a product-led growth motion with enterprise aspirations. These are likely Series A to C stage companies selling to developers or technical teams who prefer Slack over email. They're letting users discover the product organically, then using community engagement as both a retention and expansion signal. The presence of tools like DX suggests they're tracking developer productivity metrics, which means they're probably selling developer tools or infrastructure products.

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