Companies that use 14.ai

Analyzed and validated by Henley Wing Chiu

14.ai We detected 7 customers using 14.ai. The most common industry is Consumer Electronics (20%) and the most common company size is 2-10 employees (60%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.

Note: We only track customers who install a customer/support/chat widget on their website

About 14.ai

14.ai provides a fully AI-native customer service BPO that replaces human-powered work with autonomous AI agents to handle repetitive tickets, complex workflows, and high-volume customer touchpoints across all channels.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
Brilliant Labs 2–10 Consumer Electronics SG -9.1% 2025-12-17
Nutrition Faktory 11–50 Wellness and Fitness Services US -3.1% 2025-11-27
Terrace 11–50 Financial Services US +26.7% 2025-11-07
Jupiter 2–10 Software Development US +43.9% 2025-10-27
Bolna (YC F25) 2–10 Technology, Information and Media US +80% 2025-10-13
Showing 1-20 of 7

Market Insights

🏢 Top Industries

Consumer Electronics 1 (20%)
Financial Services 1 (20%)
Software Development 1 (20%)
Technology, Information and Media 1 (20%)
Wellness and Fitness Services 1 (20%)

📏 Company Size Distribution

2-10 employees 3 (60%)
11-50 employees 2 (40%)

👥 What types of companies is most likely to use 14.ai?

Source: Analysis of Linkedin bios of 7 companies that use 14.ai

I noticed that 14.ai attracts companies operating in distinctly different sectors but sharing some common characteristics. One company runs physical nutrition stores focused on customer experience, while the other builds financial infrastructure for institutional cryptocurrency trading. These aren't typical SaaS companies. They're businesses that need to communicate clearly with customers or users in specialized, sometimes technical domains.

These are early-stage companies, clearly in growth mode. Both sit in the 11-50 employee range (31 and 38 employees respectively), which suggests they've moved past the founding team phase but haven't scaled to enterprise size yet. Terrace recently raised a $500K pre-seed round, signaling very early funding stages. The limited funding information for Nutrition Faktory suggests either bootstrapping or similarly early investment activity.

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