We detected 796 companies using rocket.chat. The most common industry is IT Services and IT Consulting (19%) and the most common company size is 11-50 employees (37%). We find new customers by discovering URLs with known URL patterns through web crawling or modifications to subprocessor lists.
Note: We also track companies that use the market leaders: companies that use Slack here and companies that are using Discord here
Source: Analysis of Linkedin bios of 796 companies that use rocket.chat
Company Characteristics
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Shows how much more likely rocket.chat customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: Russia
52.8x
Country: ایران
29.7x
Country: Germany
13.5x
Industry: Research Services
13.1x
Funding Stage: Series unknown
11.2x
Industry: IT Services and IT Consulting
10.2x
I noticed that Rocket.Chat users span an incredibly diverse range of industries, but they share a common thread: they're operational companies dealing with real-world complexity. These aren't purely digital startups. They manufacture industrial machinery (ABUS, BONFIX), provide healthcare services (Medila Mobil Sağlık, AdvaHealth Solutions), run educational institutions (Académie de Dijon), operate logistics networks (Allied Container Group), and develop specialized software (4K Analytics, Familea). They're building tangible products, delivering hands-on services, or managing physical infrastructure that requires coordination across distributed teams.
Most of these companies sit in the growth-to-mature stage. The employee counts cluster heavily in the 11-200 range, suggesting established operations beyond startup chaos but not yet enterprise bureaucracy. Many mention decades of experience (Auktion & Markt has "30 years," AFI notes being around since the company serves "collectivités locales"). Only a handful show venture funding, and when they do, it's modest Series A or seed rounds. These are self-sustaining businesses focused on operational excellence rather than hypergrowth.
🔧 What other technologies do rocket.chat customers also use?
Source: Analysis of tech stacks from 796 companies that use rocket.chat
Commonly Paired Technologies
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Shows how much more likely rocket.chat customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Rocket.Chat users are predominantly technical, infrastructure-focused organizations that prioritize self-hosted solutions and developer productivity. The overwhelming presence of GitLab, combined with specialized DevOps tools like Grafana and Netbox, tells me these are companies that want complete control over their communication infrastructure. They're likely mid-market to enterprise B2B companies or technology organizations that need to keep sensitive conversations on their own servers rather than using commercial SaaS chat platforms.
The pairing of GitLab (107.5x more likely) with GitLab CI (248.9x more likely) is particularly revealing. These companies have built their entire development workflow around self-hosted, open-source tools. They're running their own CI/CD pipelines and want their team communication sitting in the same environment. The presence of Grafana suggests they're monitoring everything obsessively, which makes sense if you're responsible for maintaining your own infrastructure. Netbox appearing 268 times more often than normal confirms these teams are managing complex network environments where tracking IP addresses and data center assets matters deeply.
The full stack screams technical buyer, engineering-led organizations. These aren't marketing-led SaaS companies buying tools through credit cards. They're operations-heavy businesses where IT and engineering teams make purchasing decisions based on security requirements, compliance needs, or philosophical preferences for open source. The Microsoft Exchange presence suggests many are traditional enterprises going through modernization, keeping some legacy systems while adopting newer self-hosted alternatives.
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