Companies that use TherapyNotes

Source: Analysis of 100 job postings that mention TherapyNotes

I noticed that TherapyNotes buyers are primarily practice owners, executive directors, and office managers at behavioral health organizations. These decision-makers are hiring heavily for revenue cycle management roles, with 23% of postings seeking billing specialists who can handle claims submission, payment posting, and denial resolution. Their strategic priority is clear: optimizing financial operations while maintaining compliance with HIPAA and insurance regulations. They need staff proficient in CPT/ICD coding and familiar with platforms like TherapyNotes to ensure smooth reimbursement processes.

The day-to-day users of TherapyNotes span administrative and clinical support roles. Billing specialists use it to process claims electronically and track accounts receivable. Medical records representatives manage patient documentation and release of information requests within the system. Intake coordinators schedule appointments and verify insurance coverage. Clinical operations assistants handle documentation, client communications, and coordinate with AI receptionist systems. These practitioners rely on TherapyNotes for everything from charge entry to maintaining HIPAA-compliant client records.

The pain points reveal a need for efficiency and accuracy in behavioral health operations. Organizations want staff who can ensure timely reimbursement and maintain detailed records while providing compassionate service. One posting emphasized the need for cutting-edge and streamlined processes that are 100% paper-free. Another highlighted maintaining accuracy, professionalism, and confidentiality as core requirements. Multiple postings stressed compliance with federal and state guidelines, showing that these practices need technology that protects sensitive information while supporting complex billing workflows.

Source: Analysis of tech stacks from 1,941 companies that use TherapyNotes

I noticed that TherapyNotes users are predominantly small to mid-sized healthcare practices, specifically in the mental health and therapy space. The strong correlation with SimplePractice, which is a direct competitor in practice management software, tells me these companies are actively evaluating and comparing specialized healthcare administration tools. They're not using generic business software but rather purpose-built solutions for medical practice management.

The pairing with AdvancedMD makes perfect sense because many therapy practices need robust medical billing and electronic health records capabilities beyond what basic practice management offers. When I see Squarespace appearing over 4 times more often, it suggests these are smaller practices that need affordable, easy-to-maintain websites without dedicated IT staff. The combination of Solarwinds Service Desk with these healthcare tools indicates these practices take their internal IT support seriously, likely because they handle sensitive patient data and need reliable systems for HIPAA compliance.

My analysis shows these companies operate in a highly relationship-driven, service-based model rather than being sales-led or product-led. They're mostly established small practices, probably past the startup phase but not yet large enterprises. The Handshake correlation suggests some are affiliated with universities or training programs where they might recruit therapists or interns. The presence of Apple Maps instead of more enterprise mapping solutions reinforces that these are local, community-based practices helping patients find their physical offices.

Source: Analysis of Linkedin bios of 1,941 companies that use TherapyNotes

I noticed that TherapyNotes serves predominantly small to mid-sized mental health and counseling practices. These aren't tech companies or medical device manufacturers. They're private practices, group therapy centers, and behavioral health clinics that provide direct patient care through individual therapy, couples counseling, family sessions, and specialized treatments like DBT, EMDR, and trauma therapy. The vast majority are outpatient mental health providers, with a few larger organizations like community health centers or nonprofit behavioral health services mixed in.

These are established but still-growing businesses, not startups. Most have between 2 and 50 employees, suggesting they've moved past the solo practitioner stage but haven't scaled to enterprise size. The typical pattern is a founder-clinician who has built a small group practice over several years. Very few mention funding rounds or investors. One exception, Sunflower, raised pre-seed funding, but even they're still building their MVP. These practices generate revenue through insurance billing and private pay, not venture capital.