Companies that use LiveIntent

Source: Analysis of Linkedin bios of 3,733 companies that use LiveIntent

I noticed LiveIntent's customers span an incredibly wide range, from tech startups to traditional businesses, but there's a unifying thread: these are companies that need to communicate directly with customers at scale. I see SaaS platforms like Zendesk and JazzHR, ecommerce retailers like Nobl Travel and Hudson Jeans, financial services firms, healthcare companies, and B2B marketing agencies. Many are building digital products or running content-driven businesses that depend on reaching audiences through multiple channels.

The maturity level varies dramatically. I see early-stage ventures with 2-10 employees and pre-seed funding alongside established enterprises like Zendesk with 5,000+ employees. However, the majority cluster in that 11-200 employee range, often at Series A or B funding stages. These are companies that have found product-market fit and are scaling their customer acquisition. Even the larger enterprises often describe themselves as if they're still in growth mode, emphasizing innovation and transformation rather than stability.

A salesperson should understand that LiveIntent's customers are growth-focused companies that view email and digital communication as business-critical, not just nice-to-have. They're willing to invest in tools that drive measurable outcomes, whether that's conversions, engagement, or revenue. They value partners who understand their specific vertical challenges and can help them scale efficiently. These aren't companies experimenting with email, they're building their business models around it.

Source: Analysis of 100 job postings that mention LiveIntent

My analysis shows that LiveIntent buyers span several organizational levels. Campaign Managers represent 18% of roles, Digital Marketing Managers 15%, Ad Operations Specialists 12%, and Directors of Digital Advertising 10%, with 45% in other varied titles. The purchasing decision-makers appear concentrated in marketing operations and advertising technology teams, with strategic priorities centered on email monetization, programmatic advertising, and cross-channel campaign execution. These teams are building capabilities to drive revenue through sophisticated targeting and measurement.

The day-to-day users are primarily campaign managers and ad operations specialists who handle the technical execution. They traffic campaigns, manage creative assets, monitor pacing and delivery, troubleshoot tags, and pull performance reports. I noticed these practitioners work heavily in platforms like Google Ad Manager alongside LiveIntent, managing email newsletter inventory as part of broader display and programmatic portfolios. They coordinate between sales teams, clients, and internal stakeholders to ensure campaigns launch correctly and meet performance goals.

The underlying pain points revolve around maximizing yield from perishable inventory and proving ROI. Companies repeatedly mention goals like "maximize campaign performance and ad revenue," "optimize inventory allocation," and "drive efficient customer acquisition at scale." One posting explicitly seeks someone to "analyze advertising inventory to maximize the value from a quantity of perishable impressions." Another emphasizes "data-driven, performance-focused strategies" with "tracking ad spend through to point-of-sale." These phrases reveal organizations using LiveIntent to monetize email audiences more effectively while demonstrating measurable business impact.

Source: Analysis of tech stacks from 3,733 companies that use LiveIntent

I noticed that companies using LiveIntent are heavily focused on customer data enrichment and retention marketing, particularly through email and messaging channels. The overwhelming presence of tools like Retention.com, Customers.ai, and Attentive tells me these are businesses treating email as a primary revenue driver, not just a communication channel. They're likely e-commerce or direct-to-consumer brands that depend on repeat purchases and need sophisticated ways to reach customers across multiple touchpoints.

The pairing of LiveIntent with Retention.com makes perfect sense because both focus on maximizing the value of email marketing. When I see Attentive in the mix too, it suggests these companies are building omnichannel retention strategies that combine email and SMS to recover abandoned carts and drive repeat purchases. The presence of FullContact and Clickagy is particularly telling. These are identity resolution and audience intelligence tools, which means these companies are investing heavily in understanding who their customers are across different channels and devices, then using that data to personalize their outreach.

My analysis shows these are marketing-led organizations, probably in growth or scale-up stages. They've moved beyond basic email campaigns and are now investing in the infrastructure to do sophisticated customer matching and cross-channel orchestration. The focus on retention tools over acquisition tools suggests they've achieved product-market fit and are now optimizing lifetime value rather than just chasing new customers. These aren't early-stage startups experimenting with their first email platform.

A salesperson approaching LiveIntent's typical customer should understand they're talking to a sophisticated marketing team that already believes in the power of email. These buyers aren't looking for basic email functionality. They want advanced identity resolution, better inbox placement, and ways to monetize their email audience more effectively. They're data-driven, ROI-focused, and likely managing significant email volume.