We detected 20,894 customers using Hootsuite and 499 customers with estimated renewals in the next 3 months. The most common industry is Non-profit Organizations (8%) and the most common company size is 11-50 employees (28%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
Note: We track companies that post their own content on social media with a Hootsuite url shortener. We are also unable to detect churned customers for this vendor, only new customers
About Hootsuite
Hootsuite provides a social media management platform that enables brands to schedule and publish content, manage customer conversations across multiple social networks in a unified inbox, track performance with analytics, and automate workflows using AI tools, all from a single dashboard.
📊 Who in an organization decides to buy or use Hootsuite?
Source: Analysis of 100 job postings that mention Hootsuite
Job titles that mention Hootsuite
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Based on an analysis of job titles from postings that mention Hootsuite.
Job Title
Share
Social Media Director
26%
Director of Marketing
19%
Director of Communications
17%
Social Media Manager
9%
I noticed that Hootsuite buyers are predominantly social media and marketing leaders, with Social Media Directors representing 26% of the postings, followed by Directors of Marketing at 19% and Directors of Communications at 17%. These leaders sit within marketing, communications, and brand teams across diverse industries including education, healthcare, nonprofits, financial services, and consumer brands. Their strategic priorities center on building unified social strategies, managing multi-platform campaigns, and proving ROI through analytics and reporting.
The day-to-day users are a mix of social media managers, content creators, community managers, and marketing coordinators who rely on Hootsuite for content scheduling, calendar management, and performance tracking. Many postings explicitly mention using Hootsuite alongside other tools for planning and publishing content across Facebook, Instagram, LinkedIn, TikTok, and emerging platforms. These practitioners are responsible for maintaining consistent brand presence, engaging with followers in real time, and coordinating with creative teams to produce high-volume content.
The pain points reveal companies struggling to scale social operations and prove business impact. Phrases like "develop and execute data-driven social media strategies," "monitor social media performance metrics, providing actionable insights," and "ensure consistent branding, marketing, and communications" appear repeatedly. Organizations want to move beyond posting content to building strategic social programs that drive "brand awareness," "engagement and advocacy," and measurable results tied to revenue goals.
🔧 What other technologies do Hootsuite customers also use?
Source: Analysis of tech stacks from 20,894 companies that use Hootsuite
Commonly Paired Technologies
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Shows how much more likely Hootsuite customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Hootsuite users are distinctly marketing-led organizations with mature digital operations. The combination of Google Search Console, Yoast, and Mailchimp appearing 13x to 22x more frequently tells me these companies are heavily invested in owned digital channels. They're building traffic through SEO, nurturing audiences through email, and managing social presence at scale. This isn't a product-led growth motion where virality drives adoption. These companies are grinding out content marketing and multi-channel campaigns.
The pairing of Hootsuite with Yoast and Google Search Console is particularly revealing. These companies are treating content as a strategic growth lever, optimizing blog posts and landing pages while simultaneously distributing that content through social channels. The Mailchimp correlation reinforces this: they're capturing leads from content, nurturing them through email sequences, and keeping them engaged on social. Meanwhile, the strong presence of Docusign (58x more likely) suggests deal cycles that require formal agreements, pointing to B2B sales with longer buying processes.
The full tech stack reveals marketing-led B2B companies, likely in the growth to scale-up stage. The presence of Intune and Azure DevOps (17x and 38x more likely) indicates these aren't tiny startups. They have IT infrastructure to manage and development teams building products. But they're relying on marketing to drive pipeline, not pure product virality or massive sales teams. They're probably in that phase where marketing needs to operate efficiently across multiple channels to support sales.
👥 What types of companies is most likely to use Hootsuite?
Source: Analysis of Linkedin bios of 20,894 companies that use Hootsuite
Company Characteristics
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Shows how much more likely Hootsuite customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Grant
9.1x
Funding Stage: Post IPO debt
8.3x
Funding Stage: Post IPO equity
8.0x
Industry: Philanthropic Fundraising Services
7.3x
Industry: Non-profit Organization Management
7.2x
Industry: Non-profit Organizations
6.2x
I noticed that Hootsuite's customers span an incredibly diverse range of sectors, but they share a common thread: they're mission-driven organizations that need to communicate with communities. These aren't primarily e-commerce businesses or SaaS companies. Instead, I'm seeing nonprofits fighting for social justice, educational institutions, healthcare providers, professional associations, government agencies, and small to mid-sized professional services firms. They're building community programs, delivering essential services, advocating for causes, and managing relationships with members, students, patients, or constituents.
Looking at company stage, I'm seeing predominantly established, stable organizations rather than high-growth startups. The employee counts cluster around 11-200 people, with many operating for decades. Very few show venture funding. Most are self-sustaining through membership fees, government funding, grants, or traditional business revenue. They're not racing toward an exit or Series B. They're focused on steady operation and consistent service delivery.
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