We detected 4,276 customers using Contentsquare, 855 companies that churned or ended their trial, and 481 customers with estimated renewals in the next 3 months. The most common industry is Retail (18%) and the most common company size is 11-50 employees (25%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Contentsquare
Contentsquare provides an AI-powered experience intelligence platform that automatically captures user behavior across websites and mobile apps, then uses visual tools like heatmaps, journey maps, and session replays to help teams understand why customers engage or abandon and optimize digital experiences to increase conversion and retention.
๐ Who in an organization decides to buy or use Contentsquare?
Source: Analysis of 100 job postings that mention Contentsquare
Job titles that mention Contentsquare
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Based on an analysis of job titles from postings that mention Contentsquare.
Job Title
Share
Leadership (Various)
46%
Director, Analytics
16%
Director, Marketing
7%
Director, Design/Creative
6%
My analysis shows that Contentsquare buyers are primarily senior leaders spanning analytics (16%), marketing (7%), and digital experience functions. The heavy concentration of director-level and above roles (46% leadership titles overall) indicates purchasing decisions sit with strategic executives responsible for digital transformation, customer experience optimization, and data-driven growth initiatives. These buyers are hiring for capabilities around experimentation frameworks, conversion rate optimization, and cross-functional analytics teams, revealing their priority is building sophisticated digital intelligence functions.
Day-to-day users include UX researchers, product designers, CRO specialists, digital analysts, and ecommerce managers who leverage Contentsquare alongside tools like Google Analytics and heatmap software. I noticed practitioners conducting usability testing, analyzing user behavior patterns, running A/B tests, and optimizing digital journeys across web and mobile. One posting specifically requires being "highly skilled with digital analytics tools (e.g., Adobe Analytics, Contentsquare)" for synthesizing insights from customer interactions and behavioral patterns.
The core pain point across postings centers on translating complex user data into actionable business outcomes. Companies seek to "identify friction points" in customer journeys, "drive measurable growth through data-driven optimization," and "provide actionable insights that enhance the online customer experience." Multiple roles emphasize the need to "analyze on-site behavior" and "uncover insights" that directly impact conversion rates and revenue. The recurring theme is moving from data collection to strategic execution that demonstrably improves digital performance.
๐ง What other technologies do Contentsquare customers also use?
Source: Analysis of tech stacks from 4,276 companies that use Contentsquare
Commonly Paired Technologies
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Shows how much more likely Contentsquare customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Contentsquare are deeply invested in understanding and optimizing their digital customer experience. The overwhelming presence of complementary analytics tools like Heap, HotJar, and Microsoft Clarity tells me these are businesses that treat their website or app as a primary revenue driver. They're not just tracking basic metrics but layering multiple analysis tools to capture every aspect of user behavior. The strong correlation with Facebook Ads and Google Search Console suggests they're driving significant paid traffic and need sophisticated tools to justify that spend.
The pairing with Heap is particularly revealing since both tools focus on user session analysis, which suggests these companies are working to understand not just what users do but why conversion rates vary. The 235x correlation with AB Tasty makes perfect sense alongside Contentsquare because you need to identify problems before you can test solutions. These companies are running continuous experimentation programs. The HotJar correlation reinforces this pattern since teams often use heatmaps and session recordings to generate hypotheses, then validate them with Contentsquare's more advanced analytics.
The full stack reveals marketing-led companies that have reached a growth stage where incremental optimization matters. They're spending enough on acquisition that a few percentage points of conversion improvement translates to serious revenue. These aren't early-stage startups guessing at product-market fit. They're established businesses with meaningful traffic volumes trying to squeeze more value from existing investments. They likely have dedicated conversion rate optimization teams or at least someone whose job involves constant testing and refinement.
๐ฅ What types of companies is most likely to use Contentsquare?
Source: Analysis of Linkedin bios of 4,276 companies that use Contentsquare
Company Characteristics
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Shows how much more likely Contentsquare customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Private equity
19.2x
Funding Stage: Series A
12.9x
Funding Stage: Debt financing
11.8x
Industry: Retail Luxury Goods and Jewelry
11.4x
Industry: Apparel & Fashion
9.2x
Industry: Sporting Goods Manufacturing
9.2x
I noticed that Contentsquare's customers span an incredibly diverse range of industries, but what unites them is a strong digital presence. These are companies that sell directly to consumers or businesses through websites and apps. I see retailers like Sussan, Sportsgirl, and Suzanne Grae managing fashion e-commerce, SaaS platforms like Oleeo and CitySwift selling software subscriptions, financial services firms like Topstep and Karmeq operating digital-first products, and even traditional businesses like Coffee Fresh and LOEB AG that maintain significant online touchpoints. What matters isn't the industry, it's that these companies depend on digital channels for revenue or customer engagement.
These are predominantly growth-stage and mature companies. I see very few pre-seed startups. Most fall into the 50-500 employee range, with many showing Series A through Series C funding or operating as established profitable businesses. Companies like Debeka with 10,000+ employees and API with 1,000+ sit alongside mid-market players. The presence of publicly traded companies like Vuzix and Ignitis Group, plus established brands with decades of history, suggests Contentsquare serves organizations with meaningful scale and revenue.
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