We detected 32 customers using Birdie. The most common industry is Financial Services (13%) and the most common company size is 2-10 employees (63%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: We are unable to detect churned customers for this vendor, only new customers
About Birdie
Birdie enables support teams to resolve customer issues faster by allowing customers to submit screen recordings with console logs directly from helpdesk tickets, eliminating back-and-forth communication and giving agents the full context needed to reproduce and fix problems quickly.
🔧 What other technologies do Birdie customers also use?
Source: Analysis of tech stacks from 32 companies that use Birdie
Commonly Paired Technologies
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Shows how much more likely Birdie customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Birdie attracts companies dealing with significant fraud risks and payment processing at scale. The overwhelming correlation with HumanSecurity, a bot detection and fraud prevention platform, tells me these are businesses facing serious security threats, likely in e-commerce, fintech, or other transaction-heavy verticals. When combined with Stripe's strong presence, it becomes clear these companies are processing online payments and need robust protection against fraudulent transactions.
The pairing of HumanSecurity and Stripe makes perfect sense for companies battling payment fraud. They're protecting revenue on both ends, blocking bad actors before they even reach the checkout page and securing transactions when they happen. Facebook Ads appearing frequently suggests these companies acquire customers through paid social channels, which unfortunately also attracts fraudsters and bot traffic. Google Search Console's presence indicates they're also investing in organic search, trying to build legitimate traffic channels while presumably dealing with fake account creation and abuse.
The full stack reveals marketing-led companies in growth mode. They're spending money on customer acquisition through Facebook Ads, optimizing their organic presence, and clearly worried enough about fraud to invest in enterprise-grade security. The Cloudflare correlation adds another layer of protection, suggesting they're serious about infrastructure security and performance. These aren't early-stage startups experimenting with basic tools. They're companies that have scaled enough to attract fraudulent activity and need sophisticated defenses.
👥 What types of companies is most likely to use Birdie?
Source: Analysis of Linkedin bios of 32 companies that use Birdie
I noticed that Birdie's customers are predominantly content-driven businesses, specifically newsletters, podcasts, and media companies serving niche professional audiences. These aren't traditional product companies. They're building audiences around specialized knowledge: DTC ecommerce insights, AI tools and prompts, electric vehicles, SaaS marketing, small business acquisitions, short-term rental investing, and international affairs. They monetize through subscriptions, communities, and becoming trusted information sources in their verticals.
These are overwhelmingly early-stage companies. Most have 2-10 employees, with a few reaching 11-50. The funded companies show modest seed rounds (2.4M, 3.5M) or angel investments. Many list no funding at all, suggesting bootstrapped operations. Even the larger employee counts seem inflated compared to funding levels, possibly indicating communities or contractors rather than full-time staff. Only Bubble stands out as a genuine growth-stage company with Series A funding.
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