Companies that use AdvancedMD

Source: Analysis of job postings that mention AdvancedMD (using the Bloomberry Jobs API)

My analysis shows that AdvancedMD purchasing decisions typically come from Revenue Cycle Directors and Billing Managers (12% of roles), who are hiring aggressively to build out their billing operations. These leaders prioritize reducing denial rates, improving clean claim rates, and accelerating cash collections. They're also responsible for selecting and implementing the EHR/practice management platform that their teams will use daily.

The day-to-day users are overwhelmingly billing specialists (20%), AR specialists (8%), and front desk staff (10%) who live in AdvancedMD for claims submission, payment posting, insurance verification, and patient scheduling. I noticed these roles require proficiency in navigating insurance portals, posting ERA files, managing denial workflows, and maintaining patient records. Medical assistants and clinical coordinators also use the system for charting, vital signs documentation, and room management.

The recurring pain points center on operational efficiency and revenue optimization. Job descriptions emphasize the need to "maximize reimbursement," "reduce days in AR," and "improve first-pass resolution rates." Multiple postings mention goals like achieving "95% or higher" payment rates and reducing "average insurance days in AR" to under 30 days. One posting specifically calls out the challenge of "undetected underpayments" and "rising denials," while another seeks someone to "eliminate write-offs" and "increase cash collections." These organizations are clearly focused on squeezing more revenue from existing workflows through better technology and trained staff.

Source: Analysis of Linkedin bios of 8,155 companies that use AdvancedMD

I noticed that AdvancedMD's typical customers are healthcare providers delivering direct patient care across a wide spectrum of specialties. These aren't technology companies or manufacturers. They're medical practices, hospitals, surgical centers, physical therapy clinics, mental health facilities, and diagnostic laboratories. What they actually do is see patients, perform procedures, provide therapy, run tests, and manage ongoing treatment. Many operate multiple locations and employ anywhere from a handful to several thousand staff members, with physicians, nurse practitioners, therapists, and support teams forming their core workforce.

These companies span a wide range of maturity stages. The large hospital systems like Houston Methodist and Hackensack Meridian Health are clearly mature enterprises with 10,000-plus employees and established regional dominance. However, I see far more small to mid-sized practices with 2-50 employees, suggesting AdvancedMD serves many independent or small group practices. Very few show venture funding, which makes sense since most are private practices or non-profit health systems rather than venture-backed startups.

Source: Analysis of tech stacks from 8,155 companies that use AdvancedMD

I noticed that AdvancedMD users are healthcare organizations, specifically medical practices that need to manage both clinical operations and patient financial interactions. The combination of Tebra (a patient experience platform that merged with AdvancedMD's parent company), Waystar Patient Payments, and Invoca tells me these are practices focused on modernizing the entire patient journey from first contact through payment collection.

The pairing with Waystar Patient Payments makes perfect sense because medical practices using AdvancedMD for practice management need robust payment processing to handle the complexity of healthcare billing, insurance claims, and patient responsibility. Invoca appearing 92 times more often than average is particularly revealing. This call tracking and analytics tool suggests these practices invest heavily in phone-based patient acquisition and understand that initial phone conversations are critical conversion moments in healthcare. The prevalence of Navex One and Ethics Point, both compliance and ethics management platforms, reflects the heavily regulated nature of healthcare where practices must maintain rigorous compliance programs around patient privacy, billing practices, and ethical standards.

The full stack reveals these are established, professionally managed healthcare practices rather than early-stage operations. They're marketing-led with a strong emphasis on patient acquisition through traditional channels like phone calls. The investment in compliance tools suggests they're likely larger practices or part of practice groups with formal administrative structures. They're not scrappy startups but rather mature businesses focused on operational excellence and regulatory adherence while trying to improve patient experience and payment collection.