We detected 951 companies using Sitecore, 543 companies that churned, and 8 customers with upcoming renewal in the next 3 months. The most common industry is Hospitals and Health Care (9%) and the most common company size is 1,001-5,000 employees (24%). We find new customers by detecting JavaScript snippets or configurations on customer websites.
📊 Who usually uses Sitecore and for what use cases?
Source: Analysis of job postings that mention Sitecore (using the Bloomberry Jobs API)
Job titles that mention Sitecore
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Based on an analysis of job titles from postings that mention Sitecore.
Job Title
Share
Director of Marketing
14%
Director of Digital Technology
10%
Director of Information Technology
10%
Backend Engineer
10%
My analysis shows that Sitecore buyers span both marketing and technology leadership. Directors of Marketing (14%) lead purchasing decisions alongside IT Directors (10%) and Digital Technology Directors (10%), revealing that Sitecore sits at the intersection of marketing operations and enterprise technology. These leaders are hiring for digital transformation, with strategic priorities around composable architecture, marketing automation integration, and AI-powered personalization capabilities.
Day-to-day users include backend engineers (10%), content specialists (6%), and a diverse practitioner base of web developers, QA engineers, and digital experience managers. These teams work hands-on with Sitecore's CMS, building multi-brand websites, managing content workflows, integrating with CRM and marketing automation platforms, and optimizing customer journeys. I noticed significant emphasis on technical skills like Next.js, GraphQL, and headless architecture, indicating Sitecore implementations have evolved beyond traditional CMS usage.
The pain points center on modernization and scale. Companies are explicitly seeking help with migrations from legacy Sitecore to XM Cloud and composable DXP solutions, as one posting notes the need to navigate a crucial migration while ensuring technical foundations remain flawless. Organizations want to create experiences that drive measurable business impact through seamless omnichannel delivery and AI-driven optimization. Many postings emphasize the need to bridge marketing strategy with technical execution and deliver personalized experiences at scale across global, multi-brand portfolios.
👥 What types of companies use Sitecore?
Source: Analysis of Linkedin bios of 951 companies that use Sitecore
Company Characteristics
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Shows how much more likely Sitecore customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Post IPO debt
79.7x
Company Size: 10,001+
38.8x
Company Size: 5,001-10,000
32.2x
Funding Stage: Post IPO equity
30.6x
Company Size: 1,001-5,000
26.5x
Industry: Utilities
22.3x
I noticed that Sitecore customers span a remarkably diverse range of industries, but they share a common thread: they're organizations with significant customer-facing operations. These aren't pure B2B software companies or manufacturing-only businesses. Instead, I see hospitals serving thousands of patients, retailers with nationwide store networks, financial services firms managing millions of customers, hotels creating guest experiences, airlines moving passengers across continents, and professional associations serving tens of thousands of members. What unites them is the need to communicate with and serve large audiences through digital channels.
These are unmistakably mature, established enterprises. I see very few funding rounds or venture capital markers. Instead, I notice employee counts frequently in the 1,000 to 5,000+ range, multi-location operations spanning states or countries, and descriptions of decades-long operating histories. Many are publicly traded, part of larger conglomerates, or family-owned businesses with generational leadership. They have complex stakeholder ecosystems including patients, members, policymakers, and communities, not just customers.
🔧 What other technologies do Sitecore customers also use?
Source: Analysis of tech stacks from 951 companies that use Sitecore
Commonly Paired Technologies
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Shows how much more likely Sitecore customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Sitecore users are clearly enterprise organizations with serious compliance requirements and complex internal systems. The overwhelming presence of tools like OneTrust for consent management, Proofpoint for email security, and DocuSign for agreement management tells me these are large companies operating in highly regulated industries where data governance and security aren't optional.
The Azure Application Gateway correlation is particularly revealing. This isn't just about using Microsoft's cloud infrastructure, it's about needing enterprise-grade load balancing and security for high-traffic web applications. Combined with Sitecore's position as a premium content management platform, this suggests companies running mission-critical digital experiences at scale. The ServiceNow pairing reinforces this picture. These organizations have mature IT operations with formal ticketing systems and service management processes. The Epic correlation, though based on fewer companies, is striking because Epic is the dominant enterprise healthcare software. This tells me hospitals and health systems are significant Sitecore users, which explains the heavy emphasis on security and compliance tools.
My analysis shows these companies are marketing-led enterprises in traditional industries like healthcare, financial services, and large B2B sectors. They're past the startup phase and are established organizations investing heavily in their digital presence while managing complex regulatory requirements. They need sophisticated content management because they're likely running multiple sites, supporting global operations, or managing intricate personalization requirements.
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