Companies that use Plain

Analyzed and validated by Henley Wing Chiu

Plain We detected 344 customers using Plain. The most common industry is Software Development (45%) and the most common company size is 11-50 employees (51%). Our methodology involves monitoring new entries and modifications to company DNS records.

Note: We only track customers who decide to send customer emails through Plain. We are also unable to detect churned customers for this vendor, only new customers

About Plain

Plain provides an AI-powered customer support platform for B2B teams that unifies conversations across Slack, Microsoft Teams, Discord, email, and other channels into one workspace with intelligent triage, smart routing, and team collaboration features.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
Superframe 2–10 Desktop Computing Software Products US -60%
Thread 2–10 Software Development US -40%
Nextvisit 2–10 Hospitals and Health Care US +50%
Nimstrata 2–10 Technology, Information and Internet US 0%
Cntent 2–10 Technology, Information and Internet GB 0%
Leap AI 11–50 Software Development US N/A
Passiv 2–10 Software Development CA 0%
Cognosys 2–10 Technology, Information and Internet CA -50%
Mergify 2–10 Software Development FR +12.5%
Octopus Energy 1,001–5,000 Utilities GB N/A
Todyl 51–200 Computer and Network Security US +12.5%
Bizzy 11–50 Business Intelligence Platforms BE +33.3%
Metaview 11–50 Software Development GB +90.6%
Tilla 11–50 Technology, Information and Internet DE +50%
Primo 11–50 Software Development FR +39.1%
Composio 11–50 Software Development US +152.9%
crowd.dev (acquired by Linux Foundation) 11–50 Software Development DE N/A
Nindo 11–50 Advertising Services DE -13.3%
Tolt 2–10 Technology, Information and Internet US -11.1%
Breakcold 2–10 Software Development FR +33.3%
Showing 1-20 of 344

Market Insights

🏢 Top Industries

Software Development 156 (45%)
Technology, Information and Internet 72 (21%)
Financial Services 20 (6%)
IT Services and IT Consulting 11 (3%)
Computer and Network Security 8 (2%)

📏 Company Size Distribution

11-50 employees 175 (51%)
2-10 employees 104 (30%)
51-200 employees 56 (16%)
201-500 employees 5 (1%)
1,001-5,000 employees 2 (1%)

👥 What types of companies is most likely to use Plain?

Source: Analysis of Linkedin bios of 344 companies that use Plain

I noticed Plain's customers are predominantly B2B software companies building tools that automate or streamline specific business processes. These aren't consumer apps or lifestyle products. They're creating platforms for recruiting (Metaview), logistics (Orbit, Melrose), restaurant operations (Maple), developer workflows (Graphite, Zed Industries), and business infrastructure (Primo, Lemon Squeezy). Even the non-tech companies like Octopus Energy position themselves as technology-first operations.

Most are early-stage companies between 2-50 employees. The majority fall in that 2-10 employee range, with seed or pre-seed funding when funded at all. Many list no funding information, suggesting bootstrapped or very early operations. The exceptions like Octopus Energy, Kraken, and Cursor seem to be either established platforms or well-funded growth companies, but they're outliers. The typical Plain customer is scrappy and growing.

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