We detected 104 customers using livesession and 3 customers with estimated renewals in the next 3 months. The most common industry is Retail (44%) and the most common company size is 2-10 employees (56%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: We are unable to detect churned customers for this vendor, only new customers
About livesession
livesession provides product teams with session replay and event-based analytics to understand user behavior, track key metrics like conversion rates and feature adoption, and identify usability issues to improve products and user experiences.
๐ง What other technologies do livesession customers also use?
Source: Analysis of tech stacks from 104 companies that use livesession
Commonly Paired Technologies
i
Shows how much more likely livesession customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that LiveSession users are predominantly e-commerce companies, specifically those running on Shopify. The overwhelming presence of Shopify (46 companies, 13.7x more likely) combined with Klaviyo, the leading email marketing platform for online stores, tells me these are direct-to-consumer brands focused on understanding customer behavior to optimize their online shopping experience.
The pairing of LiveSession with Lucky Orange is particularly telling. Both are session replay and heatmap tools, which suggests these companies are intensely focused on conversion rate optimization. They're watching how customers navigate their sites, where they get stuck, and why they might abandon carts. The presence of Shogun, a page builder for Shopify stores, reinforces this. These companies are constantly iterating on their storefront design and need to see exactly how those changes affect user behavior.
The double appearance of Intercom tools (the widget and help center) alongside LiveSession makes perfect sense for this customer support workflow. When a customer reaches out with a problem, support teams can pull up the session replay to see exactly what went wrong rather than relying on the customer's description. This dramatically speeds up issue resolution and helps identify whether problems stem from user confusion or actual bugs.
๐ฅ What types of companies is most likely to use livesession?
Source: Analysis of Linkedin bios of 104 companies that use livesession
Company Characteristics
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Shows how much more likely livesession customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Company Size: 11-50
1.9x
Company Size: 2-10
1.5x
I noticed that LiveSession users span an incredibly diverse range of industries, but they share a common thread: they're digitally-native businesses that rely heavily on online customer interactions. These companies sell directly to consumers or businesses through digital channels. I see e-commerce players like jewelry brands (Celovis, Sundara Joon), fashion retailers (MEAN BLVD, Cupped), and home goods companies (Capel Rugs, The Roost). There are also many SaaS and fintech platforms like Cloudfloat, HelloPrenup, and Gurucan, plus service providers from real estate (Wolo) to accounting (Unison Globus) that operate primarily through web interfaces.
These are predominantly early to mid-stage growth companies. The employee counts cluster heavily in the 2-50 range, with funding stages spanning pre-seed to Series C. Many list seed or angel funding in the $1-3M range, suggesting they've proven initial product-market fit and are now scaling. A handful are more established (like Northern Gas and Power with 500+ employees), but the majority are in that critical growth phase where optimizing digital experiences becomes essential.
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