Companies that use Liveperson

Source: Analysis of Linkedin bios of 436 companies that use Liveperson

I noticed that LivePerson's customers are predominantly consumer-facing companies that need to manage high volumes of direct customer interactions. These aren't B2B software companies or niche manufacturers. They're retailers (True Religion, Piercing Pagoda, Discount Tire), financial services providers (banks, credit unions, insurance companies), telecommunications operators (Yoigo, Jazztel, MASMOVIL), automotive dealerships, utilities, and healthcare organizations. They sell products or services directly to everyday consumers who expect immediate answers and support.

These are clearly mature, established enterprises. The employee counts are telling: most have 200+ employees, many exceed 1,000, and several are massive with 10,000+. Companies mention decades of operation (Mutual of Omaha since 1909, ANZ with "180 years," Hang Seng Bank from 1933). Very few show venture funding, and when they do, it's often older rounds. These aren't startups figuring out product-market fit. They're institutions managing scale.