Companies that use Fresh Relevance

Source: Analysis of tech stacks from 31 companies that use Fresh Relevance

I noticed that Fresh Relevance customers are typically mature ecommerce retailers focused on sophisticated personalization and customer experience optimization. The strong correlation with DotDigital, an email marketing platform, tells me these companies are heavily invested in omnichannel marketing automation. They're not just running a basic online store. They're building integrated customer engagement programs that connect email, web, and mobile experiences.

The pairing of Fresh Relevance with Boost Commerce and Shogun is particularly revealing. Boost Commerce provides advanced search and filtering, while Shogun is a visual page builder for ecommerce. This combination suggests companies that are constantly testing and optimizing their storefronts, A/B testing landing pages, and refining product discovery. They're treating their website as a dynamic marketing channel rather than a static catalog. Add in Cloudinary for image optimization and Akamai for content delivery, and I see retailers who understand that site performance and visual quality directly impact conversion rates.

The presence of OneTrust Consent Management Platform across multiple companies indicates these are brands operating internationally or serving privacy-conscious markets. They're dealing with GDPR, CCPA, and other compliance requirements, which typically means either they have significant European customers or they're large enough to warrant enterprise-grade privacy infrastructure.

Source: Analysis of Linkedin bios of 31 companies that use Fresh Relevance

I noticed that Fresh Relevance customers are overwhelmingly retail and e-commerce companies selling physical products directly to consumers. These aren't software companies or B2B service providers. They're businesses with tangible inventory: furniture retailers like ScS, footwear specialists like Pavers and Wittner, kitchenware stores like Matchbox and Kitch'n, jewelry sellers like Laings and Cookson-CLAL, and specialized retailers from whisky clubs to baby products. Many operate both physical stores and online channels, suggesting Fresh Relevance helps them bridge that omnichannel experience.

These are mature, established businesses rather than startups. The employee counts typically range from 50 to several thousand, with many noting decades in business. Several mention extensive physical footprints like "over 140 stores nationwide" or "102 retail stores." The few that show funding are either post-IPO or debt financing, not venture-backed growth rounds. These companies have proven business models and established customer bases.