We detected 4,831 customers using Dynamic Yield, 51 companies that churned or ended their trial, and 15 customers with estimated renewals in the next 3 months. The most common industry is Retail (26%) and the most common company size is 2-10 employees (33%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Dynamic Yield
Dynamic Yield provides an AI-powered personalization platform that algorithmically matches content, products, and offers to individual customers across digital channels using its Experience OS technology layer on top of existing CMS or commerce solutions to increase revenue and customer loyalty.
๐ Who in an organization decides to buy or use Dynamic Yield?
Source: Analysis of 100 job postings that mention Dynamic Yield
Job titles that mention Dynamic Yield
i
Based on an analysis of job titles from postings that mention Dynamic Yield.
Job Title
Share
Product Manager
7%
Marketing Director
6%
Ecommerce Director
5%
CRO Manager
4%
I noticed that Dynamic Yield buyers are predominantly leadership roles in marketing and ecommerce functions, representing about 13% of the postings. Marketing Directors, Ecommerce Directors, and VP-level positions in CRM and personalization are making purchasing decisions. These leaders prioritize building what they call "data-driven personalization at scale" and "best-in-class digital experiences." They're hiring for teams that can drive measurable business outcomes like increased conversion rates, customer lifetime value, and engagement.
The day-to-day users are a diverse mix of practitioners including CRO specialists, site merchandisers, personalization managers, and digital analysts who comprise the majority of roles. These hands-on team members are "designing and executing A/B tests," "managing segmentation and targeting strategies," and "implementing personalized digital experiences across channels." I found many roles explicitly mentioning responsibilities like creating audience segments, building recommendation engines, and optimizing customer journeys from homepage to checkout.
The overarching pain point centers on delivering relevant experiences that drive revenue. Companies want to "maximize conversion rates and optimize the path-to-purchase" while "ensuring the right message reaches the right customer." I saw repeated emphasis on "real-time personalization," "dynamic content delivery," and "seamless omnichannel experiences." These organizations are moving away from one-size-fits-all approaches toward what multiple postings describe as "1-1 hyper-personalized experiences" that increase both immediate conversions and long-term customer loyalty.
๐ง What other technologies do Dynamic Yield customers also use?
Source: Analysis of tech stacks from 4,831 companies that use Dynamic Yield
Commonly Paired Technologies
i
Shows how much more likely Dynamic Yield customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Dynamic Yield users are primarily sophisticated e-commerce and retail companies with significant digital operations and a customer-first mentality. The presence of tools like Akamai for content delivery, Narvar for post-purchase experiences, and OneTrust for consent management tells me these are large-scale retailers managing high traffic volumes while staying compliant with privacy regulations. They're not just selling products online, they're orchestrating complex, personalized customer journeys across multiple touchpoints.
The pairing of Dynamic Yield with Movable Ink is particularly telling. Both focus on real-time personalization, which suggests these companies are running coordinated campaigns across web and email channels, ensuring customers see consistent, tailored experiences everywhere. The Dash Hudson correlation makes sense too, as these retailers are likely fashion or lifestyle brands heavily invested in visual content and social commerce. When I see Narvar in the mix, it confirms these companies think beyond the transaction itself, personalizing everything from shipping notifications to returns experiences.
My analysis shows these are mature, marketing-led organizations with substantial technical resources. They're not startups experimenting with basic personalization. They're established retailers investing heavily in their digital infrastructure to compete with Amazon and other giants. The ServiceChannel presence suggests many operate physical stores alongside their e-commerce operations, making them true omnichannel retailers. The consistent theme is scale and sophistication.
๐ฅ What types of companies is most likely to use Dynamic Yield?
Source: Analysis of Linkedin bios of 4,831 companies that use Dynamic Yield
Company Characteristics
i
Shows how much more likely Dynamic Yield customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Private equity
18.2x
Company Size: 10,001+
10.1x
Company Size: 5,001-10,000
8.9x
Industry: Retail
8.7x
Industry: Retail Apparel and Fashion
7.8x
Company Size: 1,001-5,000
6.7x
I noticed Dynamic Yield's customers are predominantly retailers and consumer-facing brands that sell tangible products directly to end consumers. These aren't B2B software companies or infrastructure providers. They're fashion retailers like Bershka and True Religion, beauty brands like Tatcha and Biossance, hospitality groups like Strawberry and Fairmont, sporting goods companies like ASICS and Salomon, and home goods retailers like Harbor Freight Tools. What connects them is a focus on creating customer experiences across physical and digital channels.
These are established, mature enterprises with significant scale. The employee counts tell the story: most have 200+ employees, many have thousands, and several are publicly traded or backed by private equity. I saw companies like Primark with 44,000+ employees, JetBlue serving 40 million customers annually, and OutSystems with Series G funding. Even the smaller ones like Christophe Robin or Eastside Golf have established retail footprints and distribution networks. These aren't startups testing product-market fit.
Alternatives and Competitors to Dynamic Yield
Explore vendors that are alternatives in this category