Companies that use Dixa

Source: Analysis of Linkedin bios of 132 companies that use Dixa

I noticed that Dixa's customers are predominantly consumer-facing businesses that sell physical products directly to individuals. These are retailers, e-commerce companies, and subscription services spanning fashion, food, baby products, furniture, supplements, and specialty goods. They're not selling software or B2B services. They're companies where someone orders a pram, books a holiday, buys vitamins, or subscribes to meal kits. The common thread is high-volume customer interactions around orders, deliveries, returns, and product questions.

These companies sit in a specific growth band. They're past startup chaos but not massive corporations. The employee counts cluster between 30-200 people, with most in the 50-150 range. Several mention awards like "Gasellföretag" or being "fastest growing," indicating rapid scaling. Many have expanded from one country to multiple markets. They're at that stage where customer volume is exploding but they can't afford enterprise-grade support infrastructure yet. They need professional tools without enterprise complexity.