We detected 10,401 customers using Triple Whale, 1,697 companies that churned or ended their trial, and 627 customers with estimated renewals in the next 3 months. The most common industry is Retail (62%) and the most common company size is 2-10 employees (73%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: We can't detect companies using Triple Whale in server-side only implementations or headless storefronts (edge cases)
About Triple Whale
Triple Whale provides an agent-powered analytics platform for e-commerce brands that transforms complex data from multiple sources into actionable insights, enabling faster and more confident business decisions. The platform centralizes metrics, attribution, and performance data to help brands optimize their growth strategies and profitability.
📊 Who in an organization decides to buy or use Triple Whale?
Source: Analysis of 100 job postings that mention Triple Whale
Job titles that mention Triple Whale
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Based on an analysis of job titles from postings that mention Triple Whale.
Job Title
Share
Performance Marketing Manager/Specialist
29%
Director of Marketing/Growth
20%
Media Buyer
11%
Marketing Analyst/Analytics Director
9%
My analysis reveals that Triple Whale buyers are predominantly performance marketing leaders and directors at DTC e-commerce brands. The top decision-makers include Performance Marketing Managers (29%), Directors of Marketing and Growth (20%), and E-commerce Directors (8%). These leaders prioritize data-driven customer acquisition, retention optimization, and profitable scaling across paid channels. Their strategic focus centers on managing multi-million dollar ad budgets while maintaining strict efficiency metrics like CAC, ROAS, and LTV.
Day-to-day users are hands-on media buyers, paid social specialists, and marketing analysts who live inside Triple Whale to monitor campaign performance, track attribution, and optimize spend allocation. They use it alongside platforms like Meta Ads Manager, Google Ads, and Klaviyo to create what multiple postings call a single source of truth for marketing data. These practitioners rely on Triple Whale to analyze creative performance, manage budget pacing, diagnose attribution issues, and generate daily performance snapshots for leadership review.
The core pain point threading through these postings is the need to synthesize fragmented data across multiple platforms into actionable insights. Companies want to establish clear attribution models, improve ROAS through better creative testing, and scale efficiently without sacrificing profitability. Key phrases reveal their goals: developing a single source of truth for marketing data, driving measurable growth through data-informed decision-making, and translating raw inputs into actionable strategies that fuel growth. Triple Whale serves as the central analytics hub enabling fast-growing DTC brands to make confident, data-backed decisions at speed.
🔧 What other technologies do Triple Whale customers also use?
Source: Analysis of tech stacks from 10,401 companies that use Triple Whale
Commonly Paired Technologies
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Shows how much more likely Triple Whale customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Triple Whale users are clearly e-commerce companies, specifically direct-to-consumer brands running on Shopify. The 23.6x correlation with Shopify isn't just significant, it's foundational. When I see this combined with Klaviyo for email marketing, Gorgias for customer support, and Attentive for SMS, it paints a picture of growth-stage DTC brands that rely heavily on digital marketing channels to acquire and retain customers.
The pairing of Triple Whale with Klaviyo makes perfect sense because these companies are obsessed with understanding which marketing dollars actually drive revenue. Klaviyo handles the email and SMS execution while Triple Whale presumably helps them track attribution and ROI across channels. Similarly, the strong correlation with Intelligems and Rebuy Engine tells me these aren't just selling products, they're optimizing every aspect of the customer journey. Intelligems does pricing and A/B testing, while Rebuy handles upsells and personalization. These companies are constantly experimenting to improve conversion rates and average order value.
My analysis shows these are marketing-led companies in their growth phase, probably doing between $5M and $50M in annual revenue. They've moved past the scrappy startup stage where the founder does everything, but they're still aggressive about growth. The presence of Gorgias indicates they're handling meaningful customer service volume. The combination of Attentive and Klaviyo suggests they're sophisticated enough to run multi-channel retention campaigns.
👥 What types of companies is most likely to use Triple Whale?
Source: Analysis of Linkedin bios of 10,401 companies that use Triple Whale
Company Characteristics
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Shows how much more likely Triple Whale customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Online and Mail Order Retail
25.6x
Industry: Retail Health and Personal Care Products
23.9x
Funding Stage: Equity crowdfunding
14.3x
Industry: Retail Apparel and Fashion
13.7x
Funding Stage: Series B
6.8x
Funding Stage: Series A
5.6x
I analyzed these companies and found that Triple Whale's typical customer is a direct-to-consumer brand selling physical products online. These are predominantly ecommerce businesses in retail apparel and fashion, consumer goods, food and beverage, health and wellness, cosmetics, and sporting goods. They're selling everything from doughnuts and hot honey to crossbows and pet products, but the common thread is they're manufacturing or curating products and selling them primarily through their own digital channels.
These are overwhelmingly small to mid-sized growth companies. The employee counts cluster heavily in the 2-10 and 11-50 range, with very few having substantial funding rounds. When funding is mentioned at all, it's typically seed stage or small raises under $10M. Many list no funding at all, suggesting they're bootstrapped or early stage. The company descriptions themselves feel like they're still establishing their brand identity and market position rather than defending established territory.
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