We detected 1,754 companies using Servicenow Marketplace. The most common industry is IT Services and IT Consulting (37%) and the most common company size is 51-200 employees (26%). We find new customers by discovering URLs with known URL patterns through web crawling or modifications to subprocessor lists.
Note: We only track companies that published an application in the Servicenow marketplace. We also track companies that use Servicenow
👥 What types of companies use Servicenow Marketplace?
Source: Analysis of Linkedin bios of 1,754 companies that use Servicenow Marketplace
Company Characteristics
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Shows how much more likely Servicenow Marketplace customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Computer and Network Security
30.1x
Industry: IT Services and IT Consulting
9.6x
Industry: Information Technology & Services
9.6x
Company Size: 501-1,000
3.2x
Country: AU
2.7x
Country: DE
2.2x
I noticed that companies in the ServiceNow Marketplace fall into two distinct camps. About half are specialized ServiceNow consulting partners and implementation firms that help enterprises maximize their ServiceNow investments through custom development, integrations, and managed services. The other half are software vendors building applications that extend ServiceNow's capabilities, often focusing on adjacent problems like security, compliance, identity management, data governance, and IT asset management. These aren't just SaaS companies, they're building deeply integrated solutions that live within or alongside the ServiceNow ecosystem.
The maturity spectrum is remarkably wide. I see early-stage startups with 2 to 10 employees and pre-seed funding alongside mature enterprises like Samsung and JLL with tens of thousands of employees. The middle tier, companies with 50 to 500 employees in Series B through E funding, represents the growth segment. Many consulting partners don't disclose funding at all, suggesting bootstrapped or services-based business models.
🔧 What other technologies do Servicenow Marketplace customers also use?
Source: Analysis of tech stacks from 1,754 companies that use Servicenow Marketplace
Commonly Paired Technologies
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Shows how much more likely Servicenow Marketplace customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies in the ServiceNow Marketplace are overwhelmingly B2B software vendors running sophisticated, enterprise-focused sales operations. The combination of Clari for revenue forecasting, Gainsight for customer success, and Mindtickle for sales enablement tells me these are mature SaaS companies managing complex sales cycles with significant attention to both acquiring and retaining enterprise customers.
The pairing of Clari and Mindtickle is particularly revealing. These companies need precise revenue forecasting because they're likely managing multi-quarter enterprise deals, and they're investing heavily in training their sales teams to navigate those complex conversations. Adding Impartner into the mix suggests many of them run robust partner ecosystems, which makes perfect sense for ServiceNow marketplace participants who often need channel partners to help sell and implement their integrations. The presence of TechTarget and 6Sense together indicates they're targeting IT decision-makers with intent-driven marketing, trying to reach prospects who are already researching enterprise software solutions.
This full stack screams sales-led, enterprise-focused growth. These aren't product-led companies relying on viral adoption. They're building field sales teams, investing in partner channels, and using customer success platforms to minimize churn on what are probably annual or multi-year contracts. They're likely past the early startup phase and in growth or scale-up mode, given the sophistication and cost of these tools. The emphasis on revenue operations, forecasting, and enablement suggests they're managing predictable, repeatable sales processes.
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