We detected 2,601 customers using OneSignal, 516 companies that churned or ended their trial, and 35 customers with estimated renewals in the next 3 months. The most common industry is Broadcast Media Production and Distribution (9%) and the most common company size is 51-200 employees (28%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About OneSignal
OneSignal provides an omnichannel customer engagement platform that unifies push notifications, email, SMS, and in-app messaging to help businesses increase retention and drive engagement across mobile and web channels.
Broadcast Media Production and Distribution209 (9%)
Newspaper Publishing164 (7%)
Retail105 (5%)
Media Production98 (4%)
Book and Periodical Publishing89 (4%)
📏 Company Size Distribution
51-200 employees727 (28%)
11-50 employees655 (25%)
2-10 employees409 (16%)
201-500 employees384 (15%)
501-1,000 employees206 (8%)
📊 Who in an organization decides to buy or use OneSignal?
Source: Analysis of 100 job postings that mention OneSignal
Job titles that mention OneSignal
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Based on an analysis of job titles from postings that mention OneSignal.
Job Title
Share
Lifecycle Marketing Manager
20%
CRM Manager/Specialist
18%
Mobile Engineer
14%
Growth Marketing Manager
12%
My analysis shows that OneSignal is primarily purchased and managed by marketing leaders, with Lifecycle Marketing Managers (20%) and CRM Managers/Specialists (18%) representing the largest buyer segments. Growth Marketing Managers (12%) and Product Managers (10%) also play significant purchasing roles. Mobile Engineers (14%) are heavily involved in implementation decisions. These buyers are focused on retention, engagement, and building sophisticated customer journeys across email, push notifications, SMS, and in-app messaging. Their strategic priorities center on reducing churn, increasing lifetime value, and creating personalized omnichannel experiences.
Day-to-day, OneSignal is used by marketing automation specialists and CRM practitioners who build and manage campaigns across multiple channels. These users are hands-on with segmentation, A/B testing, journey orchestration, and campaign optimization. Mobile engineers integrate OneSignal SDKs into iOS and Android apps, while full-stack developers connect it to backend systems and other marketing tools like Braze, HubSpot, Klaviyo, and Firebase. The platform supports workflows around onboarding flows, reactivation campaigns, behavioral triggers, and cross-sell initiatives.
The job postings reveal companies are trying to solve specific retention and engagement challenges. They seek to "drive engagement, retention, and conversions across multiple channels" and "design automated, behavior-triggered flows and journey orchestration based on real-time data signals." Many emphasize the need to "reduce churn" and "increase customer lifetime value" through personalized messaging. The recurring focus on "multi-channel" and "omnichannel" strategies shows companies want unified communication across push, email, SMS, and in-app touchpoints to create seamless customer experiences.
🔧 What other technologies do OneSignal customers also use?
Source: Analysis of tech stacks from 2,601 companies that use OneSignal
Commonly Paired Technologies
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Shows how much more likely OneSignal customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I analyzed these technology correlations and immediately recognized a clear pattern: OneSignal's typical customers are digital publishers and content-driven media companies. The overwhelming presence of advertising technology (Pubmatic, Criteo, Google Adsense) combined with audience analytics (Chartbeat, Lotame) tells me these are companies that make money by monetizing attention through programmatic advertising.
The pairing with Chartbeat is particularly revealing. Chartbeat specializes in real-time content analytics for publishers, measuring engagement metrics like active readers and scroll depth. When combined with OneSignal's push notifications, this suggests a workflow where publishers analyze which content resonates, then use push notifications to drive readers back to their sites for more high-performing articles. The connection to Marfeel, a mobile content optimization platform for publishers, reinforces this mobile-first audience engagement strategy. Meanwhile, Lotame's data management platform helps these publishers create audience segments, which they can then target with personalized push notifications through OneSignal while simultaneously selling those audience insights to advertisers.
The full stack reveals marketing-led operations focused on the classic publisher challenge: maximizing pageviews and session frequency to increase ad revenue. These companies operate in a highly competitive attention economy where reader retention directly impacts revenue. They're likely established publishers rather than early-stage startups, given the sophistication of their ad tech infrastructure and the investment in multiple monetization and analytics tools. The presence of premium programmatic partners like Pubmatic and Criteo suggests meaningful traffic volumes.
👥 What types of companies is most likely to use OneSignal?
Source: Analysis of Linkedin bios of 2,601 companies that use OneSignal
Company Characteristics
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Shows how much more likely OneSignal customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Newspaper Publishing
53.9x
Industry: Broadcast Media Production and Distribution
32.8x
Industry: Online Audio and Video Media
15.3x
Country: MY
11.7x
Country: NG
10.8x
Country: GR
10.2x
I noticed OneSignal's typical users span an incredibly diverse range of industries, but most are in the business of reaching audiences directly. These are media companies publishing news content (from local papers like Diari de Sabadell to national outlets like ARY News), consumer-facing brands in retail and hospitality (restaurants like Nando's, insurance providers like King Price, retailers selling jewelry or cosmetics), and service providers that need to keep customers engaged (healthcare platforms like HexaHealth, travel agencies like Wingbuddy, real estate firms). Many are digital-first or digitally-enabled businesses that depend on consistent communication with their end users.
These companies skew toward established, scaling businesses rather than early-stage startups. The employee counts cluster in the 11-200 range, with some extending to 500-1,000. Most lack recent venture funding, suggesting they're either bootstrapped, profitable, or past the growth equity stage. The few funded companies show modest seed or Series A rounds, not massive venture deals. Many have been operating for years or even decades, indicating mature operations with established customer bases.
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