Companies that use Microsoft 365 (customer list)

Johnson & Johnson ABN AMRO Morgan Stanley MUFG Blue Origin PayPal PepsiCo Campari Group Goldman Sachs Novartis Amazon ING Air France-KLM

We dug into our own data to find which companies are using Microsoft 365 in production. We also asked engineers working in these companies to tell us how they're using Microsoft services, and what their major focus is right now (ie. AI pilots). Here are real-world examples of how the biggest companies in the world are using Microsoft 365.

Johnson & Johnson

Healthcare · New Brunswick, NJ · Microsoft 365

Johnson & Johnson is one of the world's most recognisable healthcare companies, making everything from medicines and vaccines to surgical robots and contact lenses. Around 120,000 people work there across the globe.

Microsoft 365 Copilot is a major bet for J&J right now, and they've built a dedicated team around making it work at scale. The focus is on Copilot Agents, which are AI assistants that can do things on your behalf: summarise documents, pull information from internal systems, kick off approval workflows, answer questions based on company data. J&J is building these agents, deciding which ones are safe to use, and making sure they're deployed in a controlled way across the business.

That last part matters a lot in a company like J&J. Healthcare companies operate under strict rules about how data is handled, how clinical processes are documented, and how financial records are kept. Before any AI tool touches that kind of information, it has to be carefully reviewed and approved. The practice is responsible for making sure that happens, and for tracking down any AI agents that employees build and deploy without going through the proper process.

To help employees actually get value from Copilot day to day, J&J also runs an internal community through Microsoft Viva Engage, which is a social network built into Microsoft 365. Employees use it to share tips, ask questions, and show each other what Copilot can do in their specific jobs.

ABN AMRO

Banking · Amsterdam, Netherlands · Microsoft 365

ABN AMRO is one of the largest banks in the Netherlands, serving personal, business, and corporate customers across the country and internationally.

Microsoft 365 is the digital workplace platform for the bank's 30,000 employees, and ABN AMRO runs a dedicated M365 DevOps team responsible for it end-to-end. That framing is deliberate: they treat M365 as a product platform to be continuously developed and governed, not just maintained.

The team's scope is broad. They own Teams, Exchange Online, SharePoint Online, and OneDrive, and are responsible for both the engineering depth and the platform governance that keeps those services running cleanly at scale. That includes security and compliance work using Microsoft Purview and Entra ID, automation through PowerShell and Azure pipelines, and managing licensing and provisioning across the tenant.

What's notable is the Copilot dimension. ABN AMRO is actively working on Microsoft 365 Copilot capabilities, which means the M365 platform team is responsible not just for the collaboration infrastructure but for how AI-assisted tooling gets deployed and governed across the bank. In a regulated financial institution, that involves careful attention to data access controls, compliance boundaries, and how the AI features interact with sensitive banking data.

The team operates across the Netherlands with members also based in India, reflecting how seriously ABN AMRO has invested in the platform engineering practice behind their digital workplace.

Morgan Stanley

Financial Services · New York, NY · Microsoft 365

Morgan Stanley is one of the world's leading investment banks and financial services firms, operating across wealth management, investment banking, and securities in more than 40 countries.

Microsoft 365 is the collaboration platform for the firm's 80,000 employees, and Morgan Stanley has invested significantly in the engineering practice behind it. Their M365 team manages the core platform: SharePoint Online, Teams, Exchange Online, and Microsoft Purview for compliance and data protection.

What makes Morgan Stanley's story distinctive right now is Copilot. The firm is actively building out Microsoft 365 Copilot integration, and the engineering practice is responsible not just for deploying it but for extending it.

That means configuring Copilot connectors and agents, which are ways of giving the AI assistant access to internal data sources and automating workflows on behalf of employees. In a financial institution, that kind of integration requires careful attention to data governance, because what information Copilot can access and how it uses it has real compliance implications.

The practice also manages Microsoft Purview configurations including sensitivity labels, data loss prevention policies, and eDiscovery capabilities, all of which become more important as AI tooling gets layered on top of the collaboration environment.

For a firm whose business depends on the integrity of its information and the trust of its clients, getting the governance layer right on Copilot is not an afterthought. Morgan Stanley is treating it as a core engineering problem.

MUFG

Financial Services · Tokyo, Japan · Microsoft 365

MUFG (Mitsubishi UFJ Financial Group) is one of the world's largest financial groups, with more than 120,000 employees across operations in over 40 markets globally.

Microsoft 365 is a core part of how MUFG's workforce operates, and the firm has built a dedicated M365 adoption and enablement team around it. The focus is not just on keeping the platform running but on making sure employees actually get value from it, particularly from Microsoft 365 Copilot and Power Platform.

The M365 adoption team runs a structured Copilot rollout program. That includes a champions network, where employees across business units are trained to support their colleagues in using Copilot and Power Platform tools. It also includes training sessions, office hours, quick-start guides, and a self-service knowledge hub built on SharePoint. The goal is to help employees move from knowing Copilot exists to using it in their daily work in ways that actually save time.

The Copilot Studio dimension is particularly notable. MUFG is building AI agents, which are automated assistants that can carry out specific tasks on behalf of employees using data from across the M365 environment. Deploying these in a regulated financial institution requires careful governance: the M365 team is responsible for setting the boundaries around what data the agents can access, how compliance requirements are met, and how responsible AI guidelines are communicated to employees.

On top of the adoption work, the M365 team also runs the underlying platform across Teams, SharePoint, OneDrive, and Viva, with usage analytics feeding back into continuous improvement of both the platform and the programs built around it.

Blue Origin

Aerospace · Kent, WA · Microsoft 365

Blue Origin is an aerospace company building reusable rockets and space vehicles with the goal of making access to space routine and affordable.

Running a company that designs and operates launch vehicles requires the same discipline in its digital infrastructure as in its engineering. Blue Origin has a dedicated senior engineering practice responsible for Microsoft 365 and Identity and Access Management, treating both as interconnected systems that underpin collaboration and security across the company.

The M365 side covers the full collaboration stack, with a focus on ensuring the platform is reliable, secure, and continuously improving. The identity side is equally significant: the team owns the lifecycle of how employees get access to systems, from the moment they join to the moment they leave, using Entra ID and a Zero Trust security model. Zero Trust means the system never assumes a user or device is trusted just because it's inside the company network. Every access request is verified.

The team also partners closely with cybersecurity, infrastructure, and HR systems to keep identity and access tightly governed. That matters in an aerospace company with strict regulatory and export control requirements, where the wrong person having access to the wrong system is a serious compliance risk.

There's also an AI dimension. Blue Origin is actively incorporating AI into how their M365 and identity solutions are designed and operated, looking for ways to use it to improve system outcomes rather than just automate routine tasks.

PayPal

Financial Technology · San Jose, CA · Microsoft 365

PayPal is one of the world's largest digital payments platforms, processing billions of transactions a year across roughly 200 markets.

Microsoft 365 is the collaboration platform for PayPal's global workforce, and the company has built a dedicated engineering practice around it. The scope covers Teams, SharePoint Online, Exchange Online, and Microsoft 365 Copilot, with a focus on keeping the platform secure, well-governed, and useful at scale.

The voice and telephony side is particularly developed. PayPal's M365 engineers manage Teams Phone, including call routing configuration, voice policies, and security and compliance features specific to voice communications. That level of investment in Teams Phone suggests PayPal has moved a meaningful part of its enterprise telephony onto the platform.

The Copilot angle is also active. PayPal is incorporating Microsoft 365 Copilot into its M365 environment, with engineers expected to understand how the AI assistant integrates with Teams, SharePoint, and Exchange, and how to apply it to IT operations.

Governance and compliance round out the picture. The engineering practice manages policies, data governance, and regulatory adherence across the full M365 stack, which for a company that handles payments and financial data at scale carries real weight.

PepsiCo

Food & Beverage · Purchase, NY · Microsoft 365

PepsiCo is one of the world's largest food and beverage companies, with brands including Pepsi, Lay's, Gatorade, Quaker, and Tropicana sold across more than 200 countries. Their global workforce runs to roughly 290,000 people.

Microsoft 365 is the collaboration and productivity platform for all of them, and PepsiCo has invested heavily in making the most of it. Their M365 architecture practice covers Teams, SharePoint, Exchange Online, Power Platform, and an expanding AI layer built on Microsoft 365 Copilot and Copilot Studio.

One of the most interesting parts of PepsiCo's approach is how they handle automation. Rather than having a central IT team build every workflow and application, PepsiCo gives employees across the business the tools and guardrails to build their own, using Microsoft's Power Platform. A dedicated Center of Excellence sets the standards, manages the governance, and makes sure things don't get out of hand. The goal is to spread the ability to automate work broadly, not bottleneck it.

The AI layer is equally active. PepsiCo is building AI assistants using Copilot Studio that can carry out tasks on behalf of employees, and the architecture team is responsible for making sure those tools are deployed safely, with clear rules around what data they can access and how they're used inside a regulated global company.

When PepsiCo acquires another company, the M365 team also handles the technical side of bringing that company's collaboration environment into PepsiCo's. At their scale, that is a significant and ongoing part of the job.

Campari Group

Beverage Manufacturing · Milan, Italy · Microsoft 365

Campari Group is the Italian company behind some of the world's most recognisable drinks: Aperol, Campari, Wild Turkey bourbon, Grand Marnier, and Courvoisier cognac. Founded in Milan in 1860, they sell across more than 190 countries with around 5,000 employees and 25 production plants worldwide.

Running a global drinks business means keeping thousands of people connected across factories, offices, and distribution networks on multiple continents. Microsoft 365 is how Campari does that, and they have a dedicated Global M365 Architect whose job is to own the platform end to end.

One of the more interesting aspects of Campari's setup is how seriously they treat identity. Every employee in the company has a digital identity that determines what systems they can access, what files they can see, and what they're allowed to do. Campari connects their M365 environment to their HR platform so that when someone joins, moves between teams, or leaves, their access updates automatically. At 5,000 employees across 26 countries, keeping that accurate is a real engineering problem.

The Copilot angle is also live. Campari is rolling out Microsoft 365 Copilot and treating it as a genuine shift in how employees work, not just a new feature to switch on. The M365 Architect owns the roadmap for that, alongside the governance rules that determine how AI tools interact with company data.

For a company that has been making drinks for over 160 years, the investment in getting digital collaboration right is a telling sign of how central these tools have become to how modern enterprises actually run.

Goldman Sachs

Financial Services · New York, NY · Microsoft 365

Goldman Sachs is one of the world's most powerful investment banks, helping corporations, governments, and institutions raise money, manage risk, and invest. Around 70,000 people work there across offices in every major financial city on the planet.

Keeping that many people connected and productive, while also keeping the firm's information secure, is a serious engineering challenge. Microsoft 365 is how Goldman Sachs does it, and they've built a dedicated engineering practice to own the platform end to end: Teams, SharePoint, Exchange Online, OneDrive, Microsoft Purview, Power Platform, and Windows 365.

The financial services environment shapes everything. Goldman Sachs operates under some of the strictest regulatory requirements of any industry. That means every new Microsoft feature has to be carefully evaluated before it reaches employees. It can't just be switched on because Microsoft released it. The engineering practice owns that process, deciding what gets adopted, when, and with what controls in place.

Copilot and AI are part of the picture too. Goldman Sachs is actively working to bring Microsoft 365 Copilot and Power Platform capabilities to its workforce, with the engineering team making sure that AI tools are deployed in a way that meets the firm's compliance and data protection obligations.

One thing that stands out is the device layer. Goldman Sachs's M365 practice also covers Intune, which is Microsoft's system for managing the laptops and phones employees use to connect to company systems. At a firm where a single data leak can have enormous consequences, controlling what devices can access the network and how they're configured is just as important as any other security measure.

Novartis

Pharmaceutical · Basel, Switzerland · Microsoft 365

Novartis is one of the world's largest pharmaceutical companies, developing medicines for conditions ranging from cancer to heart disease to rare genetic disorders. They employ around 83,000 people across more than 100 countries.

Getting new medicines to patients requires thousands of scientists, researchers, regulators, and commercial teams working together across the globe. Microsoft 365 is the platform that connects all of them, and Novartis has invested in running it at a level that matches the scale and complexity of the business.

Their M365 practice covers the full suite: Exchange, SharePoint, Teams, OneDrive, Power Platform, Viva, and Microsoft 365 Copilot. The practice also owns Novartis's entire commercial relationship with Microsoft, including enterprise licensing agreements, Copilot licensing, and negotiations over what the company pays and gets in return. At that scale, the licensing bill alone is a significant financial exercise.

The Copilot rollout is a major focus. Novartis is actively deploying Microsoft 365 Copilot across its workforce and measuring the value it delivers. That includes building the data governance frameworks that determine what information the AI can access and ensuring employees are using it in a way that meets pharmaceutical regulatory requirements.

For a company whose work involves sensitive clinical data, intellectual property, and strict regulatory obligations, getting the governance layer right on AI tools is not optional. Novartis is treating it as a core part of how the platform is run.

Amazon

Technology & E-Commerce · Seattle, WA · Microsoft 365

Amazon is one of the world's largest companies, spanning e-commerce, cloud computing, logistics, and entertainment. Over 750,000 people work there globally.

Microsoft 365 is part of how Amazon's internal workforce stays connected and productive, and Amazon runs a dedicated engineering practice around SharePoint Online and OneDrive in particular. The practice is responsible for building and operating the document collaboration and file storage systems that employees use every day, at a scale that few organisations in the world can match.

What makes Amazon's story particularly interesting is one specific application: Amazon Leo, the company's satellite internet project. Amazon Leo is building a constellation of low Earth orbit satellites to bring affordable broadband to underserved communities worldwide. The project operates in a GCC High environment, which is a specially hardened, US government-compliant version of Microsoft 365 used by defence contractors and organisations with strict national security requirements. Managing M365 in that environment requires a separate engineering practice and a much higher bar for security, compliance, and change control.

The combination of Amazon's internal M365 engineering practice and the GCC High deployment for Leo makes for a distinctive story: one of the world's most technically ambitious companies running Microsoft 365 across two very different operating environments at the same time.

ING

Banking · Amsterdam, Netherlands · Microsoft 365

ING is a Dutch bank with around 70,000 employees serving customers across more than 40 countries. They're known as one of the more digitally progressive banks in Europe, and that ethos carries through into how they run their internal technology.

Microsoft 365 is ING's global collaboration platform, and they run a dedicated engineering practice around it. The team is responsible for keeping M365 services running reliably, securely, and at the pace of a bank that moves fast.

One thing that stands out about ING's approach is their relationship with Microsoft. The M365 engineering team works directly with Microsoft's product teams, not just as a customer using what's available, but as a partner feeding back on features and requesting improvements. For a bank of ING's size, that kind of direct engagement with the vendor gives them influence over how the platform evolves.

The security dimension is also notable. ING's M365 practice actively manages endpoint vulnerabilities, meaning they track security weaknesses across the devices employees use, coordinate how and when fixes are rolled out, and communicate with affected users. In a regulated banking environment where a security gap can have serious consequences, that level of operational discipline around device management is part of running M365 responsibly.

Air France-KLM

Airlines & Aviation · Paris, France · Microsoft 365

Air France-KLM is the Franco-Dutch airline group behind Air France, KLM, and Transavia, operating one of the largest long-haul networks in the world from Europe. Around 80,000 people work across the group.

All 80,000 of those employees use Microsoft 365 every day, across Teams, SharePoint, Outlook, and Viva. That's a significant platform to run, and the group has invested seriously in the engineering practice behind it.

What makes Air France-KLM's story particularly interesting right now is where they are with AI. Their Copilot and AI architecture practice is being built from the ground up. AI agents, Copilot Studio, governance, adoption, and security are all being designed and constructed at the same time, across a business that spans flight operations, maintenance, HR, finance, and customer service.

The practice is responsible for building Copilot Studio agents tailored to different parts of the business, connecting them to internal systems using Azure AI and Power Platform, and ensuring everything meets European data protection rules. The governance layer is a particular focus: determining which data the AI tools can access, how agents are approved before they go live, and how responsible AI principles are applied across the group.

Air France-KLM also works directly with Microsoft as part of this rollout, collaborating on how the platform evolves to meet the specific needs of a major airline operating across dozens of countries.

U.S. FinTech Sound Transit VoltaGrid Gemeente Hengelo Midsona Höegh Evi Lytx MnTC JN Data

Here are some examples of mid-size and smaller orgs using Microsoft 365

U.S. Financial Technology

Financial Services · Bethesda, Maryland · Microsoft 365

U.S. Financial Technology, or U.S. FinTech, is the company behind the largest mortgage securitization platform in the world. They handle around 70% of mortgage-backed securities in the market, supporting the Uniform Mortgage-Backed Security issued by Fannie Mae and Freddie Mac. Based in Bethesda, Maryland, they're a mid-sized company with about 330 people, but they sit at the centre of one of the most important financial markets in the world.

What's interesting about their Microsoft 365 setup is how tightly it's woven into their AI strategy. They're integrating Microsoft Copilot, Security Copilot, and ChatGPT directly into their M365 and AWS environment, so employees are using AI tools inside their everyday workflows rather than having them sit off to the side as separate products. They've put real engineering effort into wiring those tools into Exchange Online, SharePoint, and Teams, with conditional access and identity controls from the M365 side governing who gets access to which AI capabilities.

The other standout is their Microsoft Teams Room setup. They run hybrid collaboration through Teams Rooms built on Crestron devices, UC Engines, and conference room cameras with multi-display configurations, specifically for executive townhalls and regular cross-office meetings. For a distributed company operating critical market infrastructure, a reliable hybrid meeting experience is not a nice-to-have.

Sound Transit

Urban Transit · Seattle, Washington · Microsoft 365

Sound Transit is the public transit agency for the Seattle region, running light rail, commuter rail, and express buses across the central Puget Sound area. If you've taken the light rail from Seattle to the airport, that's them. They employ around 1,800 people and are in the middle of the biggest expansion of their network in history, eventually stretching light rail all the way from Everett down to Tacoma.

What's fun about their Microsoft 365 setup is that they've turned regular employees into their own app builders. Instead of every internal tool going through the IT department, Sound Transit runs what they call a Citizen Developer programme. Using Power Platform, the tool-building side of M365, non-developers across the agency build their own little apps and automated workflows to solve whatever annoying problem is in front of them that week. Think of it like giving everyone a toolbox and teaching them how to use it, rather than making them submit a ticket every time a shelf needs putting up.

That only works if someone's set up proper guardrails behind the scenes, and Sound Transit has. They've built governance, shared standards, and a learning community around the programme, so all the citizen-built apps stay consistent and don't turn into a tangled mess five years from now. For a public agency spending taxpayer money, that combination of giving people real tools and keeping the whole thing organised is genuinely hard to pull off, and they've done it.

VoltaGrid

Utilities · Houston, Texas · Microsoft 365

VoltaGrid is a fast-growing American power generation company based in Houston, Texas, with around 500 employees. They specialise in mobile power generation for demanding use cases, particularly energy operations and AI workloads like data centres. It's a relatively young company operating in a space where speed, reliability, and security all matter a lot.

What's interesting about their Microsoft 365 approach is that they explicitly treat it as engineering rather than administration. M365 isn't just the email and Teams system for VoltaGrid. It's a foundational identity and security platform that sits at the core of how the company runs, built around zero trust principles from day one. They've gone deep on the E5 security stack, with Defender, Purview, conditional access, and Intune all wired together rather than used in isolation.

The other unusual piece is how M365 plugs into the rest of their stack. They're integrating it with SIEM platforms, endpoint security tools, UKG for HR, and operational technology environments, which is the industrial equipment side of the business. Most companies keep corporate IT and operational technology carefully separated. VoltaGrid is deliberately bridging them through Microsoft 365, so identity and access controls extend all the way from the office into the equipment running in the field.

Gemeente Hengelo

Government · Hengelo, Netherlands · Microsoft 365

Gemeente Hengelo is the municipal government of Hengelo, a Dutch city of about 81,000 people in the Twente region. They employ roughly 940 staff and provide the full range of services a city runs, from planning and permits to social services and public works. They also share IT services with several neighbouring municipalities.

The interesting thing about how Hengelo runs Microsoft 365 is that they treat it as a product rather than an IT service. They have a dedicated Product Owner role for M365 specifically, with a proper backlog, roadmap, and stakeholder engagement model. Decisions about how Exchange Online, SharePoint, Teams, and Power Platform get rolled out and configured go through product thinking rather than ad hoc IT tickets.

A big part of that role is adoption. Rather than just deploying new M365 features and hoping people use them, they actively measure adoption data, run champions programmes, coordinate with key users, and deal with change fatigue head-on. In a municipal government, where employees often have decades of tenure and established ways of working, that structured approach to getting people onto new tools is what makes the difference between a shiny rollout and an actual productivity improvement.

Midsona Deutschland

Manufacturing · Ascheberg, Germany · Microsoft 365

Midsona Deutschland is a German organic food company with about 46 employees locally, part of a larger Swedish group. They're behind brands like Davert, a pioneer in German organic food since 1984, and Urtekram, a Danish natural cosmetics line. For a small company, they punch above their weight in the European organic market and supply both their own brands and private label customers.

What's genuinely interesting is that a company this size is running a structured Microsoft Copilot rollout. They're building a grassroots training programme, with foundation-level sessions on Teams and other M365 tools, plus dedicated floor support where someone sits with employees at their desks to answer questions in the moment. The goal is to get Copilot actually embedded into how people work, not just licensed and forgotten.

They're also building out a proper knowledge base with step-by-step guides, short videos, and best practices that grows based on what people actually ask. For a 46-person organic food maker, this level of thought around AI adoption in everyday office work is unusual. Most small businesses either ignore AI tools or just hand out licenses. Midsona is treating the Copilot rollout as a real change programme, which is how you actually get value out of it.

Höegh Evi

Energy · Oslo, Norway · Microsoft 365

Höegh Evi is a Norwegian energy infrastructure company that operates floating LNG terminals. Those are essentially giant ships that act as gas import terminals, providing flexible energy infrastructure to countries that need it without the cost and time of building permanent onshore terminals. They employ around 900 people split between office-based staff and seafarers, with operations in Norway, Germany, Lithuania, the UK, USA, Singapore, Indonesia, Egypt, Colombia, Brazil, Jamaica, and the Philippines.

What's interesting about their Microsoft 365 setup is that it has to serve two very different populations. On one side, you have corporate staff in offices around the world collaborating on engineering designs, contracts, and regulatory filings. On the other, you have seafarers on vessels, often at sea, who still need access to Teams, Exchange Online, OneDrive, and the documents they need to do their jobs. Getting M365 to work reliably across that split, with intermittent connectivity and wildly different usage patterns, is genuinely hard.

The other unusual piece is that they run SharePoint Online for both internal use and as an internet-facing platform. That means external partners, governments, contractors, and regulators across the countries they operate in can access specific SharePoint sites directly. Most companies keep SharePoint strictly internal because opening it up to the public internet creates a lot of governance complexity around sharing controls, DLP, and retention. Höegh Evi has gone through that work deliberately, so the platform can serve as a genuine collaboration hub with the entire ecosystem around each terminal.

Lytx

Software · San Diego, California · Microsoft 365

Lytx is an American technology company based in San Diego, California, with around 1,000 employees. They build AI-powered video telematics for trucking fleets, which basically means dash cams and software that use machine learning to spot risky driving, protect drivers, and help fleet managers improve safety. Their systems are used by more than half of the ten largest carriers in North America, protecting around 5.5 million drivers globally.

What's interesting about their Microsoft 365 setup is how quickly they adopt emerging M365 capabilities. They're actively piloting and operationalising Microsoft Copilot, Loop, and Mesh, meaning new AI and collaboration features get evaluated, tested in small groups, and then rolled out across the company rather than ignored for years the way most enterprises tend to handle new M365 features. That takes a real investment in evaluation and change management, but it keeps their employee experience modern.

The other standout is that they manage their M365 tenant configuration as code. Rather than clicking through admin portals to change settings, they use infrastructure-as-code and configuration management approaches, so every tenant change is repeatable, auditable, and version-controlled. They also integrate Entra ID with Okta on the identity side, so employees flow cleanly between systems. For a software company that cares about engineering rigour, treating M365 like any other production platform is a natural fit.

Minnesota Adult & Teen Challenge

Non-profit · Minneapolis, Minnesota · Microsoft 365

Minnesota Adult & Teen Challenge is a non-profit based in Minneapolis that helps people overcome addiction and build new lives. They've been doing this work for over 30 years, run multiple treatment centres across Minnesota, and employ around 470 people. The Star Tribune has voted them a Top Workplace seven years running, and Newsweek has named them one of the best addiction treatment centres in the country.

What's genuinely interesting is that a non-profit of this size is treating Microsoft Copilot adoption as a serious strategic investment. They have a dedicated Copilot and Adoption Specialist role whose whole job is to champion AI-powered productivity across the organisation. That involves identifying workflow bottlenecks with department leaders, co-designing Copilot-powered solutions, and running training programmes ranging from executive briefings to one-on-one coaching sessions.

The focus isn't just on rolling out licences. It's on measuring actual productivity gains and ROI, with feedback loops and tracking built in. They're also wiring this into broader M365 adoption, making sure Teams, SharePoint, and the rest of the stack get used properly in support of the AI rollout. For a mission-driven non-profit where every efficiency gain frees up staff time for helping people in recovery, getting AI adoption right has genuine impact beyond the usual productivity metrics.

JN Data

Financial Services IT · Silkeborg, Denmark · Microsoft 365

JN Data is a Danish IT company that provides the technology infrastructure behind more than half of Denmark's entire financial sector. They serve around 200 banks and mortgage-credit institutions, supporting about 40,000 financial employees across the country. They employ around 1,100 people themselves, split between offices in Silkeborg, Roskilde, and Warsaw.

What's interesting about their Microsoft 365 setup is that M365 isn't just for their own employees. They run M365 as a shared Collaboration service delivered to multiple banks, with a dedicated team of 19 specialists operating multiple tenants across the Danish financial sector. That includes SharePoint Online, Teams, Exchange Online, Defender for Office 365, Copilot, Power Apps, and Power Automate, all administered through a mix of admin portals, scripts, and automated controls.

Running that multi-tenant setup for banks means they face extreme security and compliance requirements on every configuration decision. Every tenant change has to be documented, every security control has to meet Danish and EU financial regulations, and every piece of automation has to be auditable. They've built deep specialisation around areas like Microsoft Entra ID security mechanisms and Microsoft Purview compliance controls, because their customers, meaning the banks, are on the hook for any mistake. It's a rare example of M365 being operated at scale as a regulated shared service rather than a normal corporate deployment.