We detected 2,748 companies using Microsoft Forms. The most common industry is Hospitals and Health Care (7%) and the most common company size is 51-200 employees (33%). We find new customers by detecting JavaScript snippets or configurations on customer websites.
Note: We only track companies that linked to or embedded a form using Microsoft Forms on their homepage. We also track companies that use Microsoft 365 separately
๐ Who usually uses Microsoft Forms and for what use cases?
Source: Analysis of job postings that mention Microsoft Forms (using the Bloomberry Jobs API)
Job titles that mention Microsoft Forms
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Based on an analysis of job titles from postings that mention Microsoft Forms.
Job Title
Share
Program Manager
15%
Project Manager
12%
Director of IT
10%
HRIS/Data Analyst
8%
I noticed that Microsoft Forms buyers span IT leadership (10% Directors of IT), program and project management roles (27% combined), and HR/data functions (16% combined). These leaders prioritize operational efficiency, digital transformation, and standardized data collection. The Director of IT at RISE Association Management seeks someone to implement intelligent solutions, while the Associate Director at Raymond James explicitly needs expertise in Forms technology for product management. Strategic planning officers and program managers are purchasing Forms as part of broader process automation and knowledge management initiatives.
The day-to-day users I identified include training coordinators collecting feedback, HRIS analysts gathering employee data, business process analysts documenting workflows, and recruitment specialists managing candidate information. One instructional designer creates online interactive training modules and uses Forms for assessments. Environmental health and safety analysts deploy it for compliance tracking. Customer education operations managers leverage it alongside SharePoint and Power Automate for scheduling and logistics. These practitioners rely on Forms to standardize intake processes, automate workflows, and maintain accurate records across dispersed teams.
The core pain points revolve around data quality, process standardization, and operational visibility. Organizations seek to ensure data accuracy and integrity, create scalable workflows, and reduce manual administrative tasks. One posting emphasizes the need to track and reconcile issues while another highlights developing contact rosters and building databases. A common thread is transforming rigorous research findings into real-world impact and ensuring information is reliable, accessible, and actionable for strategic decision-making across global operations.
๐ฅ What types of companies use Microsoft Forms?
Source: Analysis of Linkedin bios of 2,748 companies that use Microsoft Forms
Company Characteristics
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Shows how much more likely Microsoft Forms customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: Colombia
26.5x
Industry: Primary and Secondary Education
21.4x
Funding Stage: Private equity
17.4x
Funding Stage: Grant
16.3x
Industry: Government Administration
12.6x
Country: Chile
11.6x
I noticed that Microsoft Forms users span an incredibly wide range of sectors, but they share a common thread: they're organizations that need to coordinate people, gather information, and manage processes at scale. These aren't purely digital companies. I'm seeing healthcare providers like ASST di Mantova, educational institutions like Arkansas Colleges of Health Education, government agencies like Agencia Nacional de Minerรญa, non-profits like Action For Family Carers, and professional services firms like BDO Chile. What unites them is operational complexity requiring frequent data collection from multiple stakeholders.
These are predominantly established, mature organizations. The employee counts cluster heavily in the 50-500 range, and many mention decades of history. Aurskog Sparebank traces back to 1846, BTP CFA mentions operations since 2011, Annapurna Finance describes expanding since 2005. Very few show recent venture funding. Instead, I see government entities, cooperatives, non-profits with grant funding, and family-owned businesses. These aren't startups chasing growth metrics but stable institutions managing ongoing operations.
๐ง What other technologies do Microsoft Forms customers also use?
Source: Analysis of tech stacks from 2,748 companies that use Microsoft Forms
Commonly Paired Technologies
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Shows how much more likely Microsoft Forms customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Microsoft Forms users are predominantly organizations deeply embedded in the Microsoft ecosystem, particularly those prioritizing internal operations and employee management over external customer acquisition. The appearance of Intune at 6.3x higher frequency is the clearest signal here. These companies are managing device fleets and enforcing security policies, which tells me they're established organizations with IT departments and compliance requirements.
The pairing of Intune with Microsoft Forms makes perfect sense for employee surveys, training assessments, and internal feedback collection. Meanwhile, the extremely high correlation with Confluence (128.9x more likely) suggests these are knowledge-driven organizations that value documentation and collaborative workflows. They're using Forms to gather structured data that likely feeds into their broader documentation systems. The Yoast and Google Search Console correlation is particularly interesting because it shows these companies maintain public-facing websites despite their Microsoft-heavy internal stack, indicating they're willing to mix ecosystems where it makes sense.
My analysis shows these are established, operations-focused companies rather than fast-growing startups. They're not product-led (you don't see typical PLG tools here) and they're not heavily sales-led either (no Salesforce, no Outreach). Instead, they appear to be marketing and operations-led organizations that need to manage both internal processes and modest external presence. The educational technology correlation with Apptegy (112.5x more likely) suggests many are schools or educational institutions, which aligns perfectly with the pattern of needing simple, Microsoft-integrated form solutions.
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