Companies that use Gleap

Analyzed and validated by Henley Wing Chiu

Gleap We detected 103 customers using Gleap, 23 companies that churned or ended their trial, and 4 customers with estimated renewals in the next 3 months. The most common industry is Software Development (30%) and the most common company size is 11-50 employees (50%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.

Note: We only track customers who install a customer/support/chat widget on their website

About Gleap

Gleap provides an AI-native customer support operating system that unifies live chat, AI agents, bug reporting, feature requests, roadmaps, surveys, onboarding tools, and help centers in one platform.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
Cosmos 2–10 IT Services and IT Consulting DE +25% 2025-12-16
there.do 2–10 Technology, Information and Internet FR -16.7% 2025-12-03
Beam AI 11–50 Information Technology & Services US N/A 2025-11-26
Ray Stitch 2–10 Retail GB N/A 2025-11-23
OhChat 11–50 Technology, Information and Internet N/A +50% 2025-11-06
Matchable: Book top-rated trainers, classes and events 2–10 Professional Training and Coaching NL -33.3% 2025-10-27
Kanal 2–10 Technology, Information and Internet FR +133.3% 2025-10-17
Samsa AI 11–50 Software Development CH N/A 2025-10-04
Glimja 11–50 Retail Health and Personal Care Products SE +41.7% 2025-09-17
PayTabs Global 201–500 Financial Services SA -9.8% 2025-09-16
SpotsNow 2–10 Embedded Software Products US -50% 2025-09-15
Business Insurance Solutions Ltd (BISL) 201–500 Insurance GB N/A 2025-08-30
wai technologies 201–500 IT Services and IT Consulting US +5.7% 2025-08-28
Velca 11–50 Automotive ES -3.1% 2025-08-11
UniteSync 2–10 Musicians EE +80% 2025-08-10
PractiTest - Test Management 11–50 Software Development IL +2.7% 2025-08-03
Kreo Software Ltd 11–50 Software Development GB 0% 2025-08-02
Hapbee 11–50 Health, Wellness & Fitness CA +11.1% 2025-06-27
Sutra 2–10 Technology, Information and Internet US +44.4% 2025-06-26
CHEQs 11–50 Technology, Information and Internet GB N/A 2025-06-25
Showing 1-20 of 103

Market Insights

🏢 Top Industries

Software Development 30 (30%)
Technology, Information and Internet 12 (12%)
IT Services and IT Consulting 8 (8%)
Advertising Services 6 (6%)
Financial Services 6 (6%)

📏 Company Size Distribution

11-50 employees 51 (50%)
2-10 employees 34 (34%)
51-200 employees 12 (12%)
201-500 employees 4 (4%)

🔧 What other technologies do Gleap customers also use?

Source: Analysis of tech stacks from 103 companies that use Gleap

Commonly Paired Technologies
i
Technology
Likelihood
583.7x
246.1x
235.1x
173.1x
150.0x
96.3x
I noticed that Gleap users are clearly B2B SaaS companies with a strong product-led growth orientation. The presence of tools like Linear for product management, BetterUptime for status monitoring, and Gleap itself for customer feedback suggests these companies are obsessed with product quality and rapid iteration. They're building software products where user experience directly impacts retention and growth.

The pairing of HubSpot App Marketplace with Apollo.io Website Visitor Tracker tells me these companies are running sophisticated outbound sales motions while also building ecosystem plays through marketplace integrations. They're not just waiting for users to arrive. They're actively hunting prospects and turning anonymous website traffic into sales opportunities. Meanwhile, Lemlist appearing so frequently confirms they're running personalized email sequences at scale, which fits perfectly with the Apollo data capture.

What's particularly interesting is seeing Linear alongside customer-facing tools like Gleap and BetterUptime. This suggests tight feedback loops where customer issues and feature requests flow directly into sprint planning. These aren't companies with slow enterprise development cycles. They're moving fast, shipping often, and closely monitoring uptime because their customers expect always-on reliability.

👥 What types of companies is most likely to use Gleap?

Source: Analysis of Linkedin bios of 103 companies that use Gleap

Company Characteristics
i
Trait
Likelihood
Company Size: 11-50
3.1x
Company Size: 2-10
1.8x
I analyzed these 89 companies and found that Gleap's typical customers are building software products and digital platforms across a remarkably wide range of applications. They're creating SaaS tools (CRMs, marketing automation, project management), fintech platforms (payment processing, BNPL, crypto), B2B marketplaces, AI-powered solutions, and industry-specific software for restaurants, construction, hospitality, and healthcare. What unites them isn't the industry but the fact that they're all delivering digital experiences to end users who need support.

These are predominantly early to mid-stage growth companies. The employee counts cluster heavily in the 11-50 range, with many showing recent seed or Series A funding. I see funding amounts typically between $500K and $10M when disclosed. Many were founded in the last 5-7 years. They're past the scrappy MVP stage but still building their customer base and refining their product-market fit. A handful are more established (+ employees), but the majority are in that critical scaling phase.

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