Companies that use Featurebase

Analyzed and validated by Henley Wing Chiu
All digital customer service Featurebase

Featurebase We detected 33 customers using Featurebase, 6 companies that churned or ended their trial, and 2 customers with estimated renewals in the next 3 months. The most common industry is Software Development (47%) and the most common company size is 11-50 employees (44%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.

Note: We only detect companies that embed a Featurebase widget on their website

About Featurebase

Featurebase provides a unified platform for SaaS companies combining AI-powered customer support, feedback collection with voting, help documentation, public roadmaps, and changelog announcements to centralize customer communication and automate support tasks.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
cosmos™ 11–50 Software Development DE N/A 2025-12-16
Pay Advantage | Manage Customers, Take Payments 11–50 Financial Services AU +26.7% 2025-11-08
Trigify.io 2–10 Software Development GB -12.5% 2025-11-05
ZenduIT 11–50 Software Development CA +66.7% 2025-10-23
MyArchitectAI 2–10 Architecture and Planning EE 0% 2025-10-18
GoFleet 51–200 Information Technology & Services CA +12.8% 2025-10-17
StreamAlive 11–50 Software Development US -17.4% 2025-10-15
Uncat 2–10 Accounting US 0% 2025-10-06
Erik Olsson Fastighetsförmedling 201–500 Real Estate SE +4.6% 2025-10-02
graph8 11–50 Technology, Information and Internet US +70.6% 2025-09-24
Hustlers University 10,001+ Business Consulting and Services N/A N/A 2025-09-24
TimeKing 2–10 Software Development NL -33.3% 2025-09-21
Gmelius 11–50 Software Development CH -10.5% 2025-09-10
Signal from Noise, Inc. 11–50 Software Development US -15.8% 2025-07-29
Antillion 11–50 Defense and Space Manufacturing GB -5.3% 2025-07-05
Flashka 2–10 Education N/A +160% 2025-03-31
Simplify 2–10 Software Development US +172% 2025-03-20
ActionVFX 11–50 Movies and Sound Recording US 0%
Aladia 11–50 E-Learning Providers US -2.8%
Bloom (YC X25) 2–10 Software Development CH +75%
Showing 1-20 of 33

Market Insights

🏢 Top Industries

Software Development 14 (47%)
Financial Services 3 (10%)
Technology, Information and Internet 2 (7%)
Accounting 1 (3%)
Architecture and Planning 1 (3%)

📏 Company Size Distribution

11-50 employees 14 (44%)
2-10 employees 12 (38%)
51-200 employees 4 (13%)
10,001+ employees 1 (3%)
201-500 employees 1 (3%)

👥 What types of companies is most likely to use Featurebase?

Source: Analysis of Linkedin bios of 33 companies that use Featurebase

I analyzed these 38 companies and found that Featurebase primarily serves B2B software and SaaS companies building tools for other businesses. The typical customer creates platforms, applications, or technical services rather than consumer products. I see AI-powered tools (from sales intelligence to flashcard apps), developer platforms, business software (accounting, project management, CRM), and specialized vertical SaaS solutions. These aren't household names selling to millions of consumers. They're building products that require ongoing customer relationships and iterative development.

These are overwhelmingly early-stage companies. I counted numerous pre-seed and seed stage startups, many with 2-10 or 11-50 employees. The funding amounts are modest, mostly under $5M when disclosed. Several are YC-backed, which signals venture-backed startups in growth mode. Only a handful have over 50 employees, and those seem to be the exceptions rather than the rule.

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