Companies that use Dialogue

Source: Analysis of tech stacks from 76 companies that use Dialogue

I noticed that Dialogue users are predominantly direct-to-consumer e-commerce brands built on Shopify. The tech stack screams modern DTC company: they're running online stores, obsessing over customer retention through email marketing, and using specialized tools to optimize every part of the shopping experience. These aren't enterprise retailers or B2B companies. They're digitally native brands selling products directly to consumers.

The pairing of Shopify with Klaviyo makes perfect sense as the foundation. Shopify powers the storefront while Klaviyo handles sophisticated email flows like abandoned cart sequences, post-purchase campaigns, and customer segmentation. Then you see Gorgias appearing 132 times more often than normal, which tells me these companies care deeply about customer support quality. Gorgias integrates directly with Shopify to give support teams full order context. The presence of Yotpo, nearly 100 times more likely, confirms these brands rely heavily on social proof through reviews and user-generated content to drive conversions.

The full picture reveals marketing-led growth companies in the scale-up phase. They've moved past the earliest startup stage (they're investing in premium tools like Elevar for analytics and Searchanise for site search) but they're still optimizing for efficient growth. These companies understand their unit economics and are focused on improving conversion rates, average order value, and customer lifetime value through better experiences and marketing automation.

Source: Analysis of Linkedin bios of 76 companies that use Dialogue

I analyzed these 31 companies and found that Dialogue's typical customers are predominantly consumer-facing brands selling physical products. The vast majority operate in retail, fashion, beauty, food and beverage, or home goods. These aren't tech companies or B2B services. They're making and selling tangible items: lingerie, backpacks, brownies, jewelry, skincare drinks, linen dresses, furniture, and evening gowns. A handful venture into manufacturing or ingredients (like Sauer Brands and BIOTOP), but even these have strong retail presences.

These are predominantly small to mid-sized companies, mostly in the 2-50 employee range based on the LinkedIn data. Very few show venture funding (Noggin Boss had a modest $50K angel round). The employee counts often seem understated, but the overall signal is clear: these are established small businesses, not startups chasing hypergrowth. Many have been operating for years or decades, with solid market presence but still growing.