We detected 7,341 customers using Cisco Email Security, 715 companies that churned or ended their trial, and 177 customers with estimated renewals in the next 3 months. The most common industry is Financial Services (7%) and the most common company size is 51-200 employees (21%). Our methodology involves monitoring new entries and modifications to company DNS records.
Note: We can't detect companies that use Cisco Email Security for outbound-only encryption (very rare)
About Cisco Email Security
Cisco Email Security detects and blocks email-borne threats including malware, spam, phishing, ransomware, and business email compromise using advanced threat intelligence and machine learning detection capabilities. The solution provides pre-delivery prevention, post-delivery remediation, data loss protection, and encryption for both inbound and outbound messages across cloud, on-premises, or hybrid deployments.
📊 Who in an organization decides to buy or use Cisco Email Security?
Source: Analysis of 100 job postings that mention Cisco Email Security
Job titles that mention Cisco Email Security
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Based on an analysis of job titles from postings that mention Cisco Email Security.
Job Title
Share
Systems Engineer
22%
Security Analyst
18%
Systems Administrator
15%
Network Engineer
12%
My analysis shows that Cisco Email Security purchasing decisions are distributed across technical teams rather than concentrated in executive leadership. Systems Engineers (22%) and Security Analysts (18%) dominate the buyer landscape, followed by Systems Administrators (15%) and Network Engineers (12%). These are hands-on technical roles with purchasing influence, indicating that email security decisions happen at the engineering and operations level rather than C-suite. The prevalence of messaging specialists and infrastructure architects suggests organizations view email security as deeply integrated with their broader technology stack.
Day-to-day users are primarily security operations and infrastructure teams managing enterprise-scale email environments. I noticed practitioners are configuring email filtering policies, managing SMTP gateways, implementing authentication protocols like SPF, DKIM, and DMARC, and integrating Cisco Email Security with SIEM platforms and threat intelligence tools. They're handling incident response for phishing attacks, tuning false positive rates, and maintaining hybrid environments that bridge on-premises Exchange with cloud platforms like Office 365.
The recurring pain points center on threat detection and compliance. Organizations repeatedly mention needing to "protect against phishing, malware, and business email compromise," "implement data loss prevention," and "ensure compliance with industry standards." One posting explicitly seeks someone to "develop email filtering policies to block spam and malicious content" while another emphasizes "mitigating email-based threats in complex environments." These companies are fighting increasingly sophisticated email attacks while managing the operational complexity of hybrid messaging infrastructures.
🔧 What other technologies do Cisco Email Security customers also use?
Source: Analysis of tech stacks from 7,341 companies that use Cisco Email Security
Commonly Paired Technologies
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Shows how much more likely Cisco Email Security customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Cisco Email Security are clearly enterprise organizations with a strong commitment to comprehensive security infrastructure. The dominant presence of other Cisco products like Secure Client, Webex, and Duo, combined with security-focused tools like Knowbe4, tells me these are large companies that prefer unified, vendor-consolidated security ecosystems rather than best-of-breed point solutions.
The pairing with Cisco Secure Client (61.8x more likely) and Cisco Duo (54.9x more likely) makes perfect sense because these companies are building integrated security architectures. They want their email security, VPN access, and multi-factor authentication all speaking the same language and managed through centralized dashboards. The strong correlation with Knowbe4 reveals these organizations take a layered approach to email threats, combining technical controls with security awareness training to address the human element. The presence of Dynatrace, despite appearing in fewer companies, shows the most sophisticated adopters are monitoring application performance at scale.
The full stack reveals these are established, enterprise-scale organizations operating with traditional IT procurement patterns. They're likely sales-led businesses given the presence of Webex for client communications and Docusign for contract workflows. These aren't scrappy startups using Google Workspace and Slack. They're mature companies with dedicated IT security teams, formal vendor relationships, and significant budgets for enterprise licensing agreements. The technology choices suggest organizations past their growth stage, focused on stability, compliance, and risk mitigation rather than rapid experimentation.
👥 What types of companies is most likely to use Cisco Email Security?
Source: Analysis of Linkedin bios of 7,341 companies that use Cisco Email Security
Company Characteristics
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Shows how much more likely Cisco Email Security customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Banking
25.9x
Country: IL
20.8x
Company Size: 1,001-5,000
13.9x
Funding Stage: Post IPO equity
12.9x
Industry: Maritime Transportation
9.8x
Company Size: 5,001-10,000
8.7x
I noticed that Cisco Email Security attracts a remarkably diverse set of organizations, but what unites them is operational complexity and institutional permanence. These aren't companies selling consumer apps or chasing viral growth. They're government agencies administering justice systems, financial institutions managing billions in assets, healthcare providers running hospital networks, manufacturing companies producing precision machinery, and established service providers with decades of history. Many operate critical infrastructure, whether it's airports, public transportation, utility services, or educational networks serving hundreds of thousands of students.
These are overwhelmingly mature enterprises. The employee counts cluster heavily in the 51-200 and 201-500 ranges, with substantial representation in the 1,000+ category. Very few show venture funding, and those that do are typically later-stage or debt financing rounds. The language itself signals maturity: they talk about decades of operation, extensive infrastructure networks, regulatory compliance, and managing large employee bases across multiple locations.
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