We detected 1,216 customers using Chartbeat and 14 customers with estimated renewals in the next 3 months. The most common industry is Broadcast Media Production and Distribution (28%) and the most common company size is 51-200 employees (39%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: We are unable to detect churned customers for this vendor, only new customers
About Chartbeat
Chartbeat delivers real-time analytics and content intelligence tools for digital publishers and media companies to track audience engagement, optimize editorial decisions, and understand what content resonates with readers across desktop, social, and mobile platforms.
Broadcast Media Production and Distribution301 (28%)
Newspaper Publishing241 (22%)
Book and Periodical Publishing94 (9%)
Online Audio and Video Media78 (7%)
Media Production73 (7%)
📏 Company Size Distribution
51-200 employees431 (39%)
11-50 employees249 (22%)
201-500 employees168 (15%)
2-10 employees89 (8%)
1,001-5,000 employees76 (7%)
📊 Who in an organization decides to buy or use Chartbeat?
Source: Analysis of 100 job postings that mention Chartbeat
Job titles that mention Chartbeat
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Based on an analysis of job titles from postings that mention Chartbeat.
Job Title
Share
Director of Digital/Digital Platforms
16%
Audience Editor/Engagement Specialist
14%
Director of Marketing/Creative Services
11%
Digital Producer/Content Manager
10%
I noticed Chartbeat buyers are primarily digital-focused directors and heads at media organizations. 16% are Directors of Digital/Digital Platforms, 11% are Marketing Directors, and another 7% are Directors of Audience Development. These decision-makers are prioritizing audience growth, content optimization, and revenue generation. They're hiring for roles that bridge editorial and analytics, looking for people who can translate data into actionable editorial strategy and build sustainable digital business models.
The day-to-day users are heavily skewed toward audience engagement editors, digital producers, and content strategists. 14% of roles are Audience Editors or Engagement Specialists who live in the data, monitoring real-time performance and optimizing content distribution. These practitioners are described as needing to watch live data throughout the day, use analytics tools like Chartbeat to make editorial decisions, and maximize video views and article engagement across multiple platforms. They're the ones refreshing dashboards, adjusting headlines, and deciding what content to promote.
The pain points center on fragmented audiences and proving content ROI. Companies want to grow digital subscribers, increase engagement, and drive revenue from content. One posting seeks someone to provide insights to help stakeholders make informed content decisions keeping in mind the priority of increasing video views. Another needs someone to develop data-driven strategies for audience growth and retention. A third wants to maximize audience engagement with the site through use of various storytelling formats. These organizations are desperate to understand what content works, where their audiences are, and how to convert casual readers into loyal subscribers.
🔧 What other technologies do Chartbeat customers also use?
Source: Analysis of tech stacks from 1,216 companies that use Chartbeat
Commonly Paired Technologies
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Shows how much more likely Chartbeat customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Chartbeat users are clearly digital publishers and media companies focused on monetizing content through programmatic advertising. The combination of tools reveals businesses that depend on real-time audience analytics paired with sophisticated ad tech to maximize revenue from their editorial content.
The pairing with Pubmatic and Criteo is particularly telling. These are programmatic advertising platforms that help publishers auction off their ad inventory to the highest bidder. When combined with Chartbeat's real-time analytics, it suggests these companies are constantly optimizing which content drives the most valuable traffic and adjusting their ad strategies accordingly. Parsely appearing frequently makes perfect sense too, as it's another content analytics platform. This tells me these publishers are obsessive about understanding reader behavior, likely using multiple analytics tools to get a complete picture of what content performs. The presence of Lotame and Liveramp, both audience data platforms, confirms these companies are building detailed reader profiles to command higher ad rates through better targeting.
The full stack reveals these are marketing-led organizations where content is the product and advertising is the business model. They're likely established publishers rather than early-stage startups, given the investment in multiple expensive enterprise tools. Their operations center on a tight feedback loop: publish content, measure engagement in real-time, understand audience segments, and monetize through programmatic ads. Success depends on speed and optimization rather than traditional sales cycles.
👥 What types of companies is most likely to use Chartbeat?
Source: Analysis of Linkedin bios of 1,216 companies that use Chartbeat
Company Characteristics
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Shows how much more likely Chartbeat customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Newspaper Publishing
183.2x
Industry: Broadcast Media Production and Distribution
110.7x
Industry: Online Audio and Video Media
37.0x
Company Size: 1,001-5,000
6.5x
Company Size: 51-200
5.1x
Company Size: 501-1,000
2.9x
I analyzed these companies and found that Chartbeat's typical customer is a media organization producing editorial content for digital audiences. These are newspapers, magazines, broadcast news stations, and digital publishers creating journalism, entertainment coverage, or specialized industry reporting. They're not selling physical products but rather producing stories, news, and cultural commentary that they distribute through websites, mobile apps, and increasingly through social media channels.
These are predominantly mature, established media companies rather than startups. The employee counts skew toward 50-500 people, and many explicitly mention decades of history (Forsyth County News since 1908, The West Australian since 1833). Very few show venture funding, and when they do, it's modest Series A or B rounds. The funding data suggests these are either legacy media organizations or bootstrapped digital publishers that have reached sustainability.
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