We detected 7,430 customers using ActiveCampaign, 2,826 companies that churned or ended their trial, and 145 customers with estimated renewals in the next 3 months. The most common industry is Financial Services (6%) and the most common company size is 11-50 employees (45%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
Note: We are unable to detect whether these customers are primarily using it for marketing emails or CRM
About ActiveCampaign
ActiveCampaign provides an AI-powered marketing automation platform that helps businesses create personalized campaigns across email, SMS, and WhatsApp using advanced automation workflows, CRM capabilities, and machine learning optimization.
📊 Who in an organization decides to buy or use ActiveCampaign?
Source: Analysis of 100 job postings that mention ActiveCampaign
Job titles that mention ActiveCampaign
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Based on an analysis of job titles from postings that mention ActiveCampaign.
Job Title
Share
Marketing Automation Specialist
24%
Digital Marketing Specialist
14%
Director of Marketing
9%
Email Marketing Manager
8%
My analysis shows that ActiveCampaign buyers span two distinct camps. Marketing Automation Specialists (24%) and Digital Marketing Specialists (14%) represent the hands-on users who often champion the purchase, while Directors of Marketing (9%) hold formal purchasing authority. Email Marketing Managers (8%) and CRM Managers (6%) also influence decisions, particularly in companies focused on lifecycle marketing. These buyers prioritize lead generation, conversion optimization, and scalable automation across B2B and e-commerce environments.
Day-to-day users are predominantly marketing practitioners executing email campaigns, building automated workflows, and managing customer journeys. I found these roles designing segmented nurture sequences, setting up trigger-based communications, conducting A/B testing, and integrating ActiveCampaign with CRMs like HubSpot and Salesforce. They're responsible for maintaining email deliverability, tracking performance metrics like open rates and conversions, and coordinating with creative teams to produce campaign assets.
The postings reveal companies seeking to solve specific growth challenges. Multiple roles emphasize the need to "drive qualified leads and pipeline growth" and "optimize conversion rates across the funnel." One posting explicitly seeks someone to "transform common client questions into educational content" while another needs help "turning insights into powerful lifecycle campaigns that boost engagement, loyalty and revenue." I noticed repeated emphasis on data-driven decision making, with companies wanting practitioners who can "provide actionable insights" and "make data-informed decisions" to improve marketing ROI.
🔧 What other technologies do ActiveCampaign customers also use?
Source: Analysis of tech stacks from 7,430 companies that use ActiveCampaign
Commonly Paired Technologies
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Shows how much more likely ActiveCampaign customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that ActiveCampaign users are typically growth-focused B2B companies that have moved beyond the startup phase and are building sophisticated marketing and customer success operations. The combination of marketing automation, customer support tools, SEO optimization, and internal workflow software tells me these companies are scaling deliberately. They're investing in systems that let them nurture leads over longer sales cycles while managing growing customer bases.
The pairing with Wistia is particularly revealing. Companies using video in their marketing are typically selling complex products that need explanation and demonstration. When combined with ActiveCampaign's email automation, this suggests they're running educational drip campaigns where video engagement triggers specific follow-up sequences. The strong correlation with Zendesk and Jira Service Desk reinforces this picture of companies managing ongoing customer relationships, not just one-time transactions. They need robust support systems because their customers stick around and need help.
The presence of Google Search Console and Yoast shows these companies are investing in content marketing and organic search. They're not relying purely on paid acquisition. Meanwhile, Retool's appearance suggests internal operations teams are building custom tools to manage processes, which typically happens when companies hit a certain scale and need solutions that generic software can't provide.
👥 What types of companies is most likely to use ActiveCampaign?
Source: Analysis of Linkedin bios of 7,430 companies that use ActiveCampaign
Company Characteristics
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Shows how much more likely ActiveCampaign customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Private equity
9.0x
Country: DK
8.2x
Industry: E-Learning Providers
7.0x
Funding Stage: Debt financing
6.5x
Funding Stage: Series unknown
6.4x
Industry: Health, Wellness & Fitness
6.3x
I noticed that ActiveCampaign's typical users are service-oriented businesses that depend heavily on customer relationships and repeat engagement. These aren't companies selling widgets off a shelf. They're professional service providers (coaching, consulting, training), specialized B2B firms (construction software, aviation training, physical therapy chains), educational institutions, and niche product companies. Many operate in complex sales environments where nurturing leads over time matters more than transactional one-off purchases. I saw recruitment agencies, accounting firms, event organizers, real estate service providers, and healthcare practitioners who all need to maintain ongoing communication with clients or prospects.
These are predominantly established small to mid-sized businesses, not early-stage startups. The employee counts cluster heavily in the 11-200 range, with many explicitly mentioning 20-40 years of operating history. Very few list recent funding rounds, and when they do, it's modest seed or angel amounts. These companies have proven business models and existing customer bases. They're at the stage where manual processes break down and they need automation, but they're not enterprise-scale operations requiring Salesforce-level complexity.
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