We detected 148 customers using TylerTech Civic Access and 2 companies that churned or ended their trial. The most common industry is Government Administration (84%) and the most common company size is 201-500 employees (31%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
About TylerTech Civic Access
TylerTech Civic Access provides a public-facing web portal that enables constituents and contractors to access permitting and licensing services online 24/7, allowing them to submit permit applications, apply for business licenses, and perform various tasks related to government permits and licenses.
🔧 What other technologies do TylerTech Civic Access customers also use?
Source: Analysis of tech stacks from 148 companies that use TylerTech Civic Access
Commonly Paired Technologies
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Shows how much more likely TylerTech Civic Access customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed something striking about TylerTech Civic Access users: they're almost exclusively government agencies and public sector organizations. The presence of Tyler Munis ERP in 94 companies at nearly 12,000 times the baseline rate is the clearest signal. This is a municipal finance and HR system used by local governments. These aren't typical B2B companies at all. They're city halls, county offices, and public administration bodies managing citizen services and public records.
The pairing of JustFOIA and CivicPlus NextRequest with Civic Access makes perfect sense when you understand these are government transparency tools. Public agencies are legally required to handle Freedom of Information Act requests, and these tools help them manage that workflow. Similarly, Granicus GovQA helps governments respond to citizen inquiries and requests. When combined with Civic Access, which manages permits and licensing, you see a complete picture of how citizens interact with their local government online. Axon Evidence appearing so frequently is particularly telling because it's law enforcement software. This suggests many of these organizations include police departments or public safety divisions managing evidence and case files.
The full stack reveals organizations that are compliance-driven rather than growth-driven. These aren't sales-led or product-led companies. They're service delivery organizations focused on operational efficiency and meeting regulatory requirements. They need integrated systems that help them serve constituents, maintain transparency, and fulfill legal obligations. The presence of Frase, a content optimization tool, suggests they're working to make government information more accessible online.
👥 What types of companies is most likely to use TylerTech Civic Access?
Source: Analysis of Linkedin bios of 148 companies that use TylerTech Civic Access
Company Characteristics
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Shows how much more likely TylerTech Civic Access customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Government Administration
137.6x
Company Size: 201-500
8.0x
Country: US
5.5x
Company Size: 51-200
4.3x
Country:
1.8x
I noticed that TylerTech Civic Access serves almost exclusively government entities, particularly city and county governments across the United States. These aren't companies selling products. They're public sector organizations that provide essential municipal services like police and fire departments, parks and recreation, public works, building permits, utilities, tax collection, and community development. They serve populations ranging from small towns of a few thousand residents to major metropolitan areas with over a million people.
These are mature, established organizations, not startups. The signals are clear: many reference their incorporation dates from the 1800s or early 1900s, they employ anywhere from 50 to over 10,000 people, and they manage annual budgets ranging from tens of millions to hundreds of millions of dollars. They operate under structured government frameworks with elected officials, boards, and established departments. This is stable, long-term public sector work.
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