Companies that use Signifyd

Source: Analysis of 100 job postings that mention Signifyd

My analysis shows that Signifyd's buyers are primarily concentrated in fraud operations, payments, and finance departments. The Vice President of Customer Success role at Signifyd itself reveals the company sells into enterprise retailers, while Corporate Development Analysts reference Signifyd as a minority investment target for major payment processors. Product Managers in payments and fraud platforms are key decision-makers, responsible for integrating Signifyd into their checkout and order management ecosystems. Their strategic priorities focus on reducing fraud losses while maintaining conversion rates and minimizing friction for legitimate customers.

The day-to-day users are overwhelmingly fraud analysts and operations teams who rely on Signifyd's fraud prevention platform to review flagged transactions, approve or reject orders, and identify emerging fraud patterns. Reconciliation specialists use Signifyd to verify orders and reconcile merchant provider statements, while customer service teams interact with the system when handling order inquiries. These practitioners spend their days monitoring alerts, investigating suspicious activity, and maintaining accurate documentation for chargeback management.

The core pain points center on balancing fraud prevention with customer experience. Companies seek to minimize "fraud losses" and "chargeback losses" while avoiding "false positives" that hurt legitimate sales. One posting explicitly mentions needing to "maximize customers' revenue and their security," while another emphasizes "maintaining minimal friction at checkout for genuine customers." The recurring theme is protecting revenue without sacrificing conversion rates, with roles focused on "continuous improvements in payment fraud processes" to achieve optimal risk-reward balance.

Source: Analysis of tech stacks from 1,344 companies that use Signifyd

I noticed that Signifyd users are predominantly e-commerce companies, specifically direct-to-consumer brands operating on modern commerce platforms. The overwhelming presence of Shopify (1,043 companies) combined with marketing automation tools like Klaviyo and Attentive tells me these are digital-first retailers focused on customer acquisition and retention through owned channels.

The pairing of Signifyd with Klaviyo makes immediate sense because both address critical e-commerce needs. While Signifyd handles fraud prevention and payment protection, Klaviyo manages email and SMS marketing campaigns. These companies are processing enough transactions to worry about chargebacks and fraud while simultaneously investing in sophisticated customer communication. The extremely strong correlation with Attentive (102.4x more likely) reinforces this, since SMS marketing represents a mature growth strategy that requires substantial order volume to justify. Yotpo's presence suggests these brands also care deeply about social proof and user-generated content, which is classic DTC playbook behavior.

The full stack reveals marketing-led growth companies that have moved beyond startup phase. They're investing in premium tools across the customer journey, from fraud prevention to retention marketing to customer service automation (DigitalGenius). This isn't the lean stack of an early-stage company. These businesses are likely doing seven or eight figures in annual revenue, managing thousands of transactions monthly, and dealing with the operational complexities that come with scale.

Source: Analysis of Linkedin bios of 1,344 companies that use Signifyd

I noticed that Signifyd's typical customers are predominantly retail and e-commerce companies selling physical products directly to consumers. These aren't software companies or B2B service providers. They're businesses moving tangible goods: apparel brands like LoveShackFancy and Blakely Clothing, footwear retailers like Boot Barn and Keds, sporting goods sellers like Tennis Express, beauty products from brands like Dr. BRANDT and Proactiv, and specialty retailers ranging from drone equipment to luxury handbags. Even the less obviously retail-focused companies like Pura or Halfday Iced Tea are consumer product brands selling through online channels.

These companies span the maturity spectrum, though most appear to be established businesses rather than early startups. I see major enterprises like Boot Barn with 10,000+ employees and Authentic Brands Group generating $32 billion in retail sales, alongside mature mid-market players like Runnings (75+ years, 3,500 employees) and smaller but established operations like TekReplay (since 2008). Very few show typical startup signals like recent seed funding or small teams.