We detected 5,751 customers using Logmein and 65 companies that churned or ended their trial. The most common industry is Software Development (10%) and the most common company size is 51-200 employees (28%). Our methodology involves monitoring new entries and modifications to company DNS records.
About Logmein
Logmein provides remote access software enabling users to connect to and control computers over the internet from any location, supporting remote work through secure file transfer, IT support, endpoint management, and remote printing capabilities.
๐ Who in an organization decides to buy or use Logmein?
Source: Analysis of 100 job postings that mention Logmein
Job titles that mention Logmein
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Based on an analysis of job titles from postings that mention Logmein.
Job Title
Share
IT Support Specialist
67%
Systems Engineer
4%
Vice President, Sales
3%
Manager, IT Support
3%
My analysis shows that LogMeIn purchasing decisions primarily sit with IT leadership, though only 3% of these postings are explicitly leadership roles. The VP Channel Sales role and Head of Channel Sales position reveal strategic priorities around partner ecosystems and remote connectivity solutions. However, the overwhelming majority of hiring (67% IT Support Specialists) suggests LogMeIn is deeply embedded in operational IT infrastructure rather than being a strategic purchase requiring extensive evaluation.
Day-to-day users are overwhelmingly front-line IT support staff who rely on LogMeIn for remote troubleshooting and desktop support. I found consistent mention of remote access tools alongside TeamViewer, Bomgar, and ScreenConnect, indicating LogMeIn serves as a critical utility for diagnosing issues without physical presence. Support technicians use it to "provide remote PC control as needed to diagnose and resolve complex issues," "assist users through remote connections," and deliver "remote desktop support and troubleshooting" across global teams supporting both on-site and fully remote workforces.
The pain points center on supporting distributed workforces efficiently. Companies emphasize "providing professional communication" while "maintaining appropriate levels of coverage" across multiple locations. One posting explicitly seeks someone to "provide remote support to end users for patching and endpoint-related issues," while another highlights the need to "troubleshoot and resolve technical issues from a remote location." These organizations need reliable, secure remote access to maintain productivity and minimize downtime for dispersed user bases.
๐ง What other technologies do Logmein customers also use?
Source: Analysis of tech stacks from 5,751 companies that use Logmein
Commonly Paired Technologies
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Shows how much more likely Logmein customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using LogMeIn tend to be established businesses with distributed teams that need robust collaboration and workflow management tools. The presence of Zoom Business, Intune, and Azure DevOps together suggests these are mid-market to enterprise companies managing remote or hybrid workforces at scale. They're investing in infrastructure that supports both technical teams and business operations across multiple locations.
The pairing of LogMeIn with Intune is particularly telling. These companies need to manage and secure devices remotely, which points to IT departments supporting distributed employees who need technical support without being physically present. Combined with Azure DevOps appearing 25 times more often, I'm seeing organizations with substantial development teams working remotely who need both deployment tools and reliable remote access solutions. The Lucidchart correlation reinforces this, as distributed teams need visual collaboration tools to map processes and systems when they can't whiteboard together in person.
DocuSign's strong presence reveals these companies have formalized sales processes and likely deal with contracts regularly. When you add Smartsheet to the mix, you see organizations that value process optimization and project tracking. This isn't a startup moving fast and breaking things. This is a company with established workflows, compliance requirements, and cross-functional teams that need coordination.
๐ฅ What types of companies is most likely to use Logmein?
Source: Analysis of Linkedin bios of 5,751 companies that use Logmein
Company Characteristics
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Shows how much more likely Logmein customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Private equity
15.1x
Funding Stage: Debt financing
10.9x
Company Size: 1,001-5,000
5.8x
Industry: Primary and Secondary Education
4.7x
Industry: Computer and Network Security
4.7x
Industry: Government Administration
4.4x
I noticed that LogMeIn users span a remarkably diverse range of operational businesses. These aren't primarily tech companies building software products. Instead, they're organizations that do tangible work in the physical world: construction firms managing multi-million dollar projects, healthcare providers operating clinics and hospitals, automotive dealerships selling and servicing vehicles, mining consultants, port operators, funeral home networks, and specialty contractors. Many are in industries requiring distributed teams, field operations, or multiple locations that need to stay connected.
These are predominantly mature, established enterprises. The employee counts cluster heavily in the 50-200 and 200-500 ranges, with many in the 1,000-5,000 bracket. I noticed founding dates frequently stretching back 20, 40, even 75+ years. Very few show venture funding, and when funding appears, it's often private equity or debt financing rather than early-stage venture capital. The language emphasizes stability and longevity rather than growth metrics or disruption.
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