Companies that use Front.com

Analyzed and validated by Henley Wing Chiu
All digital customer service Front.com

Front.com We detected 3,034 customers using Front.com. The most common industry is Software Development (19%) and the most common company size is 11-50 employees (41%). Our methodology involves monitoring new entries and modifications to company DNS records.

Note: We only track customers who decide to send customer emails through Front.com. We are also unable to detect churned customers for this vendor, only new customers

About Front.com

Front.com provides an AI-powered customer service platform that combines human agents with automation to manage client communications across email, SMS, and live chat channels. The software helps teams collaborate on complex inquiries while using AI for routing, automated responses, and quality insights.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
StepPay 2–10 IT Services and IT Consulting KR N/A
Concept Booth 11–50 Marketing Services N/A 0%
THE LIGHT SALON 11–50 Retail Health and Personal Care Products GB -8.3%
RetroRate 2–10 Software Development US -20%
DoiT 501–1,000 Technology, Information and Internet US -17.6%
ZenART Supplies 11–50 Retail Art Supplies GB +10%
Toky, a Bird company 11–50 Software Development US N/A
PackMojo 2–10 Packaging & Containers HK 0%
Roomlala 2–10 Real Estate FR -33.3%
Movable Ai 2–10 Technology, Information and Media US -33.3%
Factor 11–50 Software Development US N/A
Toposware 11–50 Software Development US N/A
Viva Translate 11–50 Translation and Localization US N/A
Seafoam Marketing 11–50 Advertising Services US N/A
Tamarind Bio 2–10 Software Development US -25%
Trisbee 11–50 Financial Services CZ N/A
Simplify3D 11–50 Software Development N/A -8.3%
Tackle 2–10 Technology, Information and Internet US -50%
Kevin Mayhew Ltd 11–50 Book and Periodical Publishing GB +10%
Tidbyt 2–10 Consumer Electronics US N/A
Showing 1-20 of 3,034

Market Insights

🏢 Top Industries

Software Development 532 (19%)
Technology, Information and Internet 286 (10%)
Financial Services 177 (6%)
Real Estate 122 (4%)
Transportation, Logistics, Supply Chain and Storage 94 (3%)

📏 Company Size Distribution

11-50 employees 1229 (41%)
51-200 employees 840 (28%)
2-10 employees 450 (15%)
201-500 employees 256 (8%)
501-1,000 employees 120 (4%)

👥 What types of companies is most likely to use Front.com?

Source: Analysis of Linkedin bios of 3,034 companies that use Front.com

I noticed that Front.com's typical customers are incredibly diverse in what they build and sell, but they share a common thread: they're all operating businesses that require significant customer interaction. These aren't just tech companies. I'm seeing everything from financial services platforms like Mercury and Shine France, to logistics operators like DCL Logistics and Transfix, to consumer brands like ZenART Supplies and Revival Shots. What unites them is that they're running real operations that depend on responsive, organized communication with customers, partners, or users.

The stage distribution is fascinating. I'm seeing a healthy mix, but growth-stage companies dominate. There are seed-funded startups like RetroRate (2.2M) and Factor (6M), but also substantially larger operations like DoiT (672 employees), Mercury (1,412 employees), and Octopus Energy (3,031 employees). The sweet spot appears to be companies with 11-200 employees who've achieved product-market fit and are scaling operations.

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