We detected 11,401 customers using CallRail, 1,367 companies that churned or ended their trial, and 296 customers with estimated renewals in the next 3 months. The most common industry is Construction (10%) and the most common company size is 51-200 employees (34%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About CallRail
CallRail provides lead engagement software that tracks and attributes calls, texts, chats, and forms to marketing sources while using AI-powered conversation intelligence and automation to help businesses convert more leads and optimize their marketing performance.
📊 Who in an organization decides to buy or use CallRail?
Source: Analysis of 100 job postings that mention CallRail
Job titles that mention CallRail
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Based on an analysis of job titles from postings that mention CallRail.
Job Title
Share
Performance Marketing Specialist
16%
Digital Marketing Specialist
16%
Manager, Marketing
10%
Director, Marketing
6%
My analysis shows that CallRail buyers are predominantly marketing leaders and specialists, with Performance Marketing Specialists (16%), Digital Marketing Specialists (16%), Marketing Managers (10%), and Marketing Directors (6%) making up the core purchasing audience. While 10 roles are at the leadership level responsible for budget allocation, the majority (60 postings) are individual contributors who will actually use the platform. These buyers prioritize lead generation efficiency, multi-channel attribution, and campaign ROI optimization as their strategic imperatives.
The day-to-day users of CallRail are hands-on digital marketers managing paid media campaigns, tracking conversions, and optimizing lead quality. They implement call tracking scripts, configure IVR flows, integrate CallRail with CRMs and marketing automation platforms, and analyze call data to improve campaign performance. These practitioners use CallRail alongside tools like Google Analytics, Google Tag Manager, HubSpot, and various ad platforms to create complete attribution models that connect marketing spend to actual leads and revenue.
The job postings reveal a consistent focus on measurable outcomes and data-driven decision making. Companies seek professionals who can "track conversion rates, CPA, and lead quality metrics" and "provide clear, actionable performance reports." Multiple postings emphasize the need to "generate qualified leads at an efficient cost" and "maximize ROAS through detailed data analysis." The recurring theme is accountability, with organizations demanding professionals who can "ensure accurate conversion tracking" and "diagnose and resolve issues with tracking tags" to prove marketing's impact on the bottom line.
🔧 What other technologies do CallRail customers also use?
Source: Analysis of tech stacks from 11,401 companies that use CallRail
Commonly Paired Technologies
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Shows how much more likely CallRail customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that CallRail users are heavily focused on digital marketing performance and lead generation. The combination of tools tells me these are companies that depend on inbound marketing to drive business, and they're obsessed with tracking which campaigns actually generate phone calls and conversions. They're investing serious money in paid advertising and need to prove ROI on every dollar spent.
The pairing with ClickCease is particularly revealing. Companies using both tools are running paid search campaigns and worried enough about click fraud to pay for protection. Combined with CallRail's call tracking, this suggests they're spending significant budgets on Google Ads and similar platforms where fraudulent clicks can drain budgets quickly. The Simpli.fi correlation reinforces this pattern, indicating many are also running programmatic display campaigns. KickFire's presence, which identifies website visitors by company, shows they're likely B2B businesses trying to connect anonymous web traffic to actual sales opportunities and phone conversations.
The full stack reveals these are marketing-led organizations, probably in the growth stage where they've found product-market fit and are scaling their customer acquisition. They're using Microsoft Clarity and Google Analytics for web analytics, Yoast for SEO, and CallRail to close the loop on phone conversions. This isn't product-led growth where users sign up themselves. These companies rely on prospects calling them after seeing ads or finding them through search, which means longer sales cycles and higher deal values that justify the investment in tracking infrastructure.
👥 What types of companies is most likely to use CallRail?
Source: Analysis of Linkedin bios of 11,401 companies that use CallRail
Company Characteristics
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Shows how much more likely CallRail customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Private equity
12.4x
Industry: Law Practice
11.4x
Industry: Medical Practices
9.3x
Funding Stage: Debt financing
7.9x
Industry: Consumer Services
7.7x
Country: US
6.0x
I noticed that CallRail's typical customers are local service businesses that depend heavily on phone calls to generate revenue. These companies aren't building software or selling products online. They're roofing contractors, law firms, HVAC companies, veterinary clinics, auto repair shops, home builders, dental practices, and specialized trades. They fix things, build things, provide professional services, and operate physical locations where customers come for help with immediate, often urgent needs.
These are established, mature businesses, not startups. The employee counts cluster heavily in the 11-50 and 51-200 ranges. Almost none show venture funding, and when they do, it's minimal. These companies have been around for decades in many cases. They're not trying to disrupt industries or achieve hockey-stick growth. They're focused on steady operations, reputation management, and serving their existing markets well.
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