We detected 86 customers using Bot Penguin and 26 companies that churned or ended their trial. The most common industry is IT Services and IT Consulting (16%) and the most common company size is 2-10 employees (28%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Bot Penguin
Bot Penguin provides a no-code AI chatbot builder platform deployable across websites, WhatsApp, Facebook, Instagram, and Telegram to automate customer support, lead generation, and appointment booking. The platform offers ChatGPT integration, live chat functionality, and marketing automation tools to help businesses engage customers and grow.
🔧 What other technologies do Bot Penguin customers also use?
Source: Analysis of tech stacks from 86 companies that use Bot Penguin
Commonly Paired Technologies
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Shows how much more likely Bot Penguin customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Bot Penguin users are heavily focused on organic discovery and search visibility. The strong presence of Google Search Console, Bing Webmaster Tools, and Microsoft Clarity tells me these are companies investing seriously in SEO and website optimization rather than paid acquisition. They're building traffic through content and search rankings, not burning cash on ads.
The pairing of Bot Penguin with Trustindex.io is particularly revealing. These companies are collecting and displaying social proof prominently, suggesting they're in competitive markets where trust signals matter. When you combine this with Microsoft Clarity for behavior analytics, I see a clear workflow: attract visitors through search, understand how they navigate the site, engage them with Bot Penguin's chatbot, and reinforce credibility with reviews. Brevo's presence adds another layer, indicating they're capturing leads through the bot and nurturing them via email automation. This is a coordinated inbound system, not random tool adoption.
The full stack reveals marketing-led companies in early to mid-growth stages. They're sophisticated enough to instrument their entire funnel but still cost-conscious, choosing tools like Microsoft Clarity (free) and Brevo (affordable email platform) over enterprise alternatives. These aren't startups with five users or enterprises with dedicated ops teams. They're likely small to medium businesses with 10 to 100 employees who need to maximize every visitor because traffic is hard-earned through SEO efforts.
👥 What types of companies is most likely to use Bot Penguin?
Source: Analysis of Linkedin bios of 86 companies that use Bot Penguin
Company Characteristics
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Shows how much more likely Bot Penguin customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: IN
41.8x
Industry: IT Services and IT Consulting
15.1x
Company Size: 51-200
6.6x
Company Size: 11-50
3.3x
I noticed that Bot Penguin's customers span an incredibly diverse range of industries, but they share a common thread: they're service-oriented businesses that need to communicate efficiently with customers at scale. These aren't pure product companies. They're IT consulting firms, automotive dealerships, real estate agencies, training institutes, immigration consultants, hospitals, logistics providers, and manufacturing companies that all emphasize direct customer interaction as central to their operations.
The employee counts and funding signals tell me these are predominantly growth-stage companies, not early startups or massive enterprises. Most fall in the 50-500 employee range. Very few have disclosed funding rounds, and when they do, it's typically seed or angel stage. I saw established businesses with 10-20+ years of operation but still relatively modest team sizes. These aren't venture-backed hypergrowth companies. They're bootstrapped or traditionally financed businesses that have achieved steady expansion and now face the operational challenge of scaling customer communications without proportionally scaling headcount.
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