Companies that use Auvik

Source: Analysis of job postings that mention Auvik (using the Bloomberry Jobs API)

My analysis shows that Auvik purchasing decisions primarily come from IT leadership roles including IT Managers, Directors of IT, and Network Operations Managers who are building or scaling managed services practices. These leaders are hiring heavily for network administration and engineering talent, with network administrators comprising 23% of roles and network engineers 19%. Their strategic priorities center on proactive monitoring, automation, and delivering consistent service experiences across multiple client environments, particularly in MSP contexts.

Day-to-day users are hands-on technical practitioners who monitor network performance, troubleshoot connectivity issues, and maintain infrastructure across diverse environments. These network administrators and engineers use Auvik alongside tools like ConnectWise, SolarWinds, and various RMM platforms to configure devices, respond to alerts, maintain documentation including network diagrams, and provide escalation support. I noticed significant emphasis on supporting multi-site deployments, managing firewalls and switches from vendors like Cisco and Fortinet, and ensuring uptime for business-critical systems.

The pain points reveal companies seeking to move from reactive to proactive support models. Phrases like "proactively identify and resolve issues," "ensure optimal performance and uptime," and "monitor network performance and troubleshoot issues" appear repeatedly. Multiple postings emphasize the need to "provide timely resolution to minimize downtime" and "take proactive measures to prevent issues." Organizations want visibility into distributed networks, faster incident response, and the ability to scale their monitoring capabilities without proportionally increasing headcount, particularly as they grow their MSP client bases or support remote locations.

Source: Analysis of Linkedin bios of 7,882 companies that use Auvik

I noticed that Auvik's customers span an incredibly diverse range of industries, but they share a common thread: they're operational businesses with physical presence and real-world complexity. I'm seeing defense contractors, hospitals, banks, construction firms, transportation companies, schools, municipal governments, sports teams, hospitality venues, and specialty manufacturers. These aren't pure software companies. They build things, move things, serve people face-to-face, or manage critical infrastructure. A landscaping company with 200 acres of growing operations sits alongside a biomedical research institute and a crane rental business.

These are established, mature organizations. The employee counts cluster heavily in the -500 range, with many in the 200-300 sweet spot. Very few show venture funding, and when they do, it's typically private equity or later-stage capital. I'm seeing phrases like "family-owned," "privately held," and companies celebrating decades in business. These aren't startups experimenting with product-market fit. They're organizations with legacy systems, multiple locations, complex operations, and established processes that need to work reliably every single day.

Source: Analysis of tech stacks from 7,882 companies that use Auvik

I noticed that Auvik users have a distinctly IT-focused, security-conscious profile. The overwhelming presence of Microsoft Defender for Business, Cisco Duo, and IT Glue tells me these are companies that take network management and cybersecurity seriously. This looks like the tech stack of managed service providers or companies with mature IT operations teams that need to monitor and document complex network infrastructures.

The pairing of Auvik with IT Glue is particularly revealing. IT Glue is documentation software specifically built for MSPs, and seeing it 163 times more likely alongside Auvik suggests these companies are managing networks for multiple clients or locations. They need both real-time network monitoring (Auvik) and detailed documentation (IT Glue) to deliver professional IT services. The Cisco Duo correlation reinforces this, as these organizations are clearly implementing enterprise-grade security controls. Webex appearing 33 times more often makes sense too since these companies likely support distributed teams and need reliable communication tools they can monitor and troubleshoot.

The full picture suggests these are B2B service companies, likely MSPs or enterprises with substantial IT departments. They're not flashy product-led startups. Instead, they're operations-focused businesses that win through service quality and reliability. The Azure DevOps presence indicates they have some development capability, but the overall stack screams "we manage infrastructure for others" rather than "we build software products." These companies are probably past early stage, with established client bases that demand robust security and uptime.