Companies that use Nosto

Source: Analysis of 100 job postings that mention Nosto

I noticed Nosto is predominantly purchased by ecommerce and digital marketing leadership. Ecommerce Managers represent 18% of roles, Digital Marketing Managers 12%, and Heads of Ecommerce 9%, with CRM Specialists at 7%. These buyers are focused on conversion optimization, personalization, and revenue growth. They're hiring for roles that can deliver what one posting calls "highly personalized marketing campaigns" and another describes as optimizing "product recommendations, personalizing content, and managing site search."

The day-to-day users are hands-on practitioners managing site merchandising, product recommendations, and customer journeys. One role requires someone to "optimize product recommendations" and "manage site search" while another needs expertise in "site UX development" and "conversion rate optimization." These users are configuring recommendation engines, setting up A/B tests, and fine-tuning product placements across web and mobile channels. They work closely with marketing, creative, and tech teams to execute personalization strategies.

The core pain point is delivering relevant, personalized experiences at scale while driving measurable business outcomes. Companies want to "maximize learner engagement and driving revenue growth" and create "a unified 360-degree customer experience." One posting explicitly seeks someone to "drive sales and conversion, manage stock budgeting and forecasting and enhance the customer experience." Another emphasizes the need to "optimize offerings and ensure that users receive the most relevant and impactful content while driving business results." These organizations are prioritizing data-driven personalization that directly impacts conversion rates and customer lifetime value.

Source: Analysis of Linkedin bios of 752 companies that use Nosto

I noticed that Nosto's typical customers are predominantly retail and e-commerce companies selling physical products directly to consumers. These aren't just generic retailers but brands with distinct identities: fashion labels like Marine Layer and Cult Gaia, outdoor furniture makers like Summer Classics and Polywood, beauty and wellness companies like FIGS and The Beauty Crop, and specialty retailers from pet supplies to golf equipment. What ties them together is they're product-focused businesses that need to showcase collections online and drive conversions through their digital storefronts.

These are established, scaling businesses, not early startups. The employee counts typically range from 50 to 500, with some reaching 1,000 plus. Many mention multiple physical retail locations alongside their e-commerce operations, suggesting omnichannel strategies. Several reference decades in business or being "leading" players in their categories. Some have raised Series B funding or achieved profitability milestones. These aren't testing product-market fit anymore, they're optimizing conversion and growing market share.

Source: Analysis of tech stacks from 752 companies that use Nosto

I noticed that Nosto users are clearly direct-to-consumer e-commerce brands operating at significant scale. The presence of tools like Klaviyo, Gorgias, and Loop Returns tells me these are companies selling physical products online with substantial customer service operations and enough return volume to need dedicated software for handling them. This isn't hobby e-commerce. These are established brands processing real transaction volume.

The pairing of Nosto with Forter makes immediate sense because any brand doing serious revenue needs fraud protection, and Forter is an enterprise-grade solution. When I see Loop Returns appearing 290 times more often than normal, it signals these brands have moved past basic Shopify returns and need sophisticated reverse logistics. Klaviyo's strong presence confirms these companies are email-marketing driven, likely sending personalized campaigns that complement Nosto's on-site personalization. Elevar appearing so frequently is particularly telling because it's all about accurate conversion tracking and data infrastructure, which means these brands are sophisticated enough to care about attribution and clean analytics.

My analysis shows these are marketing-led organizations, not sales-led. There's no B2B sales stack here. Instead, I see performance marketing tools, customer retention platforms, and conversion optimization software. These companies are likely past the startup phase but not yet massive enterprises. They're in that growth stage where they've proven product-market fit and are now investing in technology to improve margins and customer lifetime value rather than just acquiring customers at any cost.