We detected 51,810 customers using Zoom, 148 companies that churned or ended their trial, and 468 customers with estimated renewals in the next 3 months. The most common industry is Software Development (11%) and the most common company size is 51-200 employees (30%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
Note: We can only detect Zoom customers who are on the Business Plan or higher, and not lowered priced or free users
About Zoom
Zoom provides video conferencing for up to 300 participants with advanced features including custom branding, admin dashboards, single sign-on, automated transcriptions, unlimited whiteboards, and dedicated phone support for growing companies with 10 to 250 users.
🔧 What other technologies do Zoom customers also use?
Source: Analysis of tech stacks from 51,810 companies that use Zoom
Commonly Paired Technologies
i
Shows how much more likely Zoom customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Zoom tend to be growth-stage B2B companies with mature sales and marketing operations. The presence of tools like Pardot, Docusign, and Okta tells me these are organizations selling to other businesses, likely with contract values high enough to justify sophisticated agreement management and identity solutions. They're building enterprise-grade infrastructure while scaling their go-to-market teams.
The pairing of Zoom with Docusign is particularly telling. These companies are closing deals remotely and need seamless ways to move from video conversation to signed contract. When I see Okta alongside Zoom, it signals companies managing distributed teams with serious security requirements, probably because they handle sensitive customer data or have compliance obligations. The strong correlation with Lucidchart suggests these businesses involve technical or process-driven sales cycles where visual collaboration helps close deals. Fellow App's presence points to companies focused on meeting productivity, likely because their sales and customer success teams live in video calls.
The full stack reveals sales-led B2B companies in growth mode. They've moved beyond startup basics and invested in specialized tools for each function. Pardot indicates sophisticated marketing automation feeding the sales pipeline. Docker Hub shows they're running technical products that require proper development infrastructure. These aren't early-stage startups cobbling together free tools, nor are they enterprise giants with custom everything. They're in that critical scaling phase where they need professional-grade solutions but still value flexible, cloud-based tools.
👥 What types of companies is most likely to use Zoom?
Source: Analysis of Linkedin bios of 51,810 companies that use Zoom
Company Characteristics
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Shows how much more likely Zoom customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Series E
52.0x
Funding Stage: Series D
29.5x
Funding Stage: Series C
28.5x
Company Size: 1,001-5,000
5.0x
Industry: Religious Institutions
4.4x
Country: JP
4.2x
I noticed that Zoom's customers span an incredibly diverse range of operational models, from educational institutions and nonprofits to manufacturing firms and tech companies. What they actually do varies wildly: some develop radiopharmaceuticals for cancer treatment, others manufacture metal stamping tools, run electric cooperatives, or provide staffing services. What unites them isn't their product or service, but rather their operational reality. They're organizations that need reliable communication infrastructure to coordinate distributed teams, serve clients remotely, or maintain continuity across multiple locations.
These organizations cluster heavily in the mature, established category. The vast majority employ between 50 and 500 people, with many operating for decades. Most show no recent funding activity, suggesting they're profitable, self-sustaining operations rather than venture-backed growth companies. When funding does appear, it's often private equity or debt financing rather than early-stage venture capital. The employee counts and geographic footprints suggest stable, operationally complex businesses rather than scrappy startups.
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