We detected 3,155 customers using Zoho Backstage and 1,123 companies that churned or ended their trial. The most common industry is IT Services and IT Consulting (9%) and the most common company size is 11-50 employees (43%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
About Zoho Backstage
Zoho Backstage provides complete event management software for planning and executing in-person, virtual, and hybrid events including website building, registration and ticketing, attendee engagement through mobile apps, session scheduling, check-in and badging, and post-event analytics.
๐ง What other technologies do Zoho Backstage customers also use?
Source: Analysis of tech stacks from 3,155 companies that use Zoho Backstage
Commonly Paired Technologies
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Shows how much more likely Zoho Backstage customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Zoho Backstage users are predominantly companies deeply embedded in the Zoho ecosystem, suggesting they're small to mid-sized businesses that have chosen an integrated suite approach rather than best-of-breed tools. The overwhelming presence of Zoho Desk, Zoho Mail, and Zoho Books tells me these are cost-conscious companies that value having their event management connected to their broader business operations like customer support, email, and accounting.
The pairing of Zoho Backstage with Zoho Desk is particularly revealing. These companies aren't just running events, they're running events that generate customer support tickets. This suggests webinars, training sessions, or customer conferences where attendees need help during or after the event. The strong correlation with Wistia indicates they're recording these events and using video as an ongoing marketing asset. Meanwhile, Atlassian Jira Service Desk appearing 20 times more often suggests many of these are technology companies running technical training or product education events that require structured incident management.
The full stack reveals these are service-oriented businesses with careful attention to the customer journey. They're not flashy enterprise companies with unlimited budgets. Instead, they're thoughtful operators who want their event data flowing into their CRM, their support tickets linked to event attendance, and their accounting connected to registration fees. The presence of Zoho Pagesense suggests they're testing and optimizing their event landing pages, pointing to a marketing-led approach where events are a deliberate lead generation strategy rather than one-off occurrences.
๐ฅ What types of companies is most likely to use Zoho Backstage?
Source: Analysis of Linkedin bios of 3,155 companies that use Zoho Backstage
Company Characteristics
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Shows how much more likely Zoho Backstage customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: EC
14.3x
Funding Stage: Debt financing
12.5x
Country: KE
11.7x
Country: NG
11.6x
Funding Stage: Series A
9.3x
Industry: E-Learning Providers
6.3x
I noticed that Zoho Backstage users span an incredibly diverse range of industries and business models, from manufacturing (electronics, textiles, concrete machinery) to professional services (consulting, marketing, recruitment), healthcare providers, financial services, construction, and technology companies. What unites them isn't what they make, but rather that they're all established, operational businesses serving clients, customers, or communities. These aren't consumer apps or digital-first startups. They're companies that manage physical operations, client relationships, supplier networks, and often complex service delivery.
These are predominantly mid-market, established companies rather than early-stage startups. The employee counts cluster between 11-200, with many having been in business for 10-40+ years. Very few show recent funding rounds, and when they do, it's typically seed or Series A at most. The lack of venture capital signals these are profitable, self-sustaining businesses rather than growth-at-all-costs startups. They're stable enterprises focused on operational excellence.
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