We detected 2,386 customers using Zabbix and 25 customers with estimated renewals in the next 3 months. The most common industry is IT Services and IT Consulting (25%) and the most common company size is 11-50 employees (29%). Our methodology involves discovering internal subdomains (e.g., zabbix.company.com) and certificate transparency logs.
Note: We track customers who self-host an instance on their own server or in cloud infrastructure. We are also unable to detect churned customers for this vendor, only new customers
About Zabbix
Zabbix provides an enterprise-class, open-source monitoring solution for IT infrastructure including networks, servers, virtual machines, applications, and cloud services. The platform collects real-time data through various protocols, processes metrics in a relational database, and offers customizable dashboards for visualization and alerting.
📊 Who in an organization decides to buy or use Zabbix?
Source: Analysis of 100 job postings that mention Zabbix
Job titles that mention Zabbix
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Based on an analysis of job titles from postings that mention Zabbix.
Job Title
Share
Director of IT/Infrastructure
19%
Director of DevOps
17%
Head of IT Operations
12%
VP of Engineering
7%
I noticed that Zabbix purchasing decisions are made primarily by senior infrastructure and operations leaders, with Directors of IT and Infrastructure (19%) and Directors of DevOps (17%) leading the charge, followed by Heads of IT Operations (12%). These buyers are focused on strategic priorities like cloud transformation, service reliability, and infrastructure modernization. Many postings emphasize managing hybrid environments and ensuring high availability across global operations.
The day-to-day users are predominantly system administrators, site reliability engineers, and DevOps engineers who handle monitoring, alerting, and infrastructure automation. These practitioners use Zabbix alongside tools like Grafana, Prometheus, Ansible, and various cloud platforms to maintain enterprise systems. They're responsible for monitoring server health, responding to incidents, creating dashboards, and ensuring system uptime in mission-critical environments that span on-premises data centers and multi-cloud infrastructures.
The recurring pain points center on achieving operational excellence and ensuring business continuity. Companies consistently seek to "ensure high availability and auto-failover with minimum or no manual interventions" and maintain "99.9% uptime for critical systems." Multiple postings emphasize the need to "monitor and maintain enterprise-grade network environments" while "reducing toil through automation." The overarching goal is balancing rapid innovation with rock-solid reliability, particularly as organizations manage increasingly complex hybrid cloud architectures serving global customer bases.
🔧 What other technologies do Zabbix customers also use?
Source: Analysis of tech stacks from 2,386 companies that use Zabbix
Commonly Paired Technologies
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Shows how much more likely Zabbix customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Zabbix are heavily invested in infrastructure automation and self-hosted operations. The combination of monitoring, CI/CD, and container orchestration tools tells me these are technically sophisticated organizations that prefer building and managing their own infrastructure rather than relying on managed cloud services. They're likely running complex, distributed systems where visibility and control are critical.
The pairing of Zabbix with Grafana makes perfect sense because Zabbix collects the monitoring data while Grafana provides superior visualization and dashboarding. These companies want the deep monitoring capabilities of Zabbix but need Grafana's flexibility to create executive-friendly reports. The extremely high correlation with Netbox is fascinating because it suggests these teams are meticulously documenting their infrastructure, treating their data centers and network topology as code. The Jenkins and GitLab combination reinforces that these organizations have mature DevOps practices with automated deployment pipelines. They're not just monitoring infrastructure, they're continuously deploying to it.
The full stack reveals operations-focused companies at growth or mature stages. They're definitely not early-stage startups who would use simpler, managed solutions. These organizations have dedicated infrastructure teams with the expertise to run open source tools. They're likely engineering-led rather than sales or marketing-led, with technical decision makers who value control and customization over convenience. The presence of N8N for workflow automation suggests they're building internal tooling and integrations rather than buying off-the-shelf solutions.
👥 What types of companies is most likely to use Zabbix?
Source: Analysis of Linkedin bios of 2,386 companies that use Zabbix
Company Characteristics
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Shows how much more likely Zabbix customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: RU
26.9x
Country: UA
23.3x
Industry: Telecommunications
16.0x
Funding Stage: Private equity
14.2x
Country: BR
11.2x
Company Size: 5,001-10,000
10.4x
I noticed that Zabbix users span an incredibly diverse range of sectors, but there's a clear pattern: these are companies running critical infrastructure that absolutely cannot go down. I'm seeing IT service providers and system integrators, telecommunications companies providing internet and connectivity, healthcare institutions managing patient care systems, educational institutions, manufacturers with production lines, and logistics companies coordinating complex operations. What unites them is operational complexity combined with high uptime requirements.
These are predominantly established, mature companies rather than early-stage startups. I'm seeing employee counts frequently in the 50-500 range, with many in the 200-1,000 bracket. They mention decades of experience: "over 50 years," "31 anos," "more than 25 years of success." The funding data shows mostly debt financing or no recent funding rounds, suggesting stable, revenue-generating operations rather than venture-backed growth plays. They operate physical infrastructure like data centers, hospitals, manufacturing plants, and telecommunications networks.
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