We detected 8,289 customers using Vagaro and 1,429 companies that churned or ended their trial. The most common industry is Consumer Services (16%) and the most common company size is 2-10 employees (97%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
About Vagaro
Vagaro provides all-in-one business management software for salons, spas, and fitness businesses with tools for online booking, scheduling, client management, payment processing, marketing, payroll, and inventory management.
📊 Who in an organization decides to buy or use Vagaro?
Source: Analysis of 100 job postings that mention Vagaro
Job titles that mention Vagaro
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Based on an analysis of job titles from postings that mention Vagaro.
Job Title
Share
Receptionist
18%
Store Manager
12%
Vice President, Engineering
6%
Director, Revenue
6%
I noticed that Vagaro purchasing decisions come from salon and spa owners, medspa operators, and small business management. The Revenue Manager role shows internal Vagaro finance leadership focused on revenue recognition and accounting standards compliance, while the VP of Engineering position at a partner company indicates enterprise integration priorities. Store managers and coordinators at individual locations handle operational decisions about salon software adoption.
My analysis shows Vagaro users are primarily front desk staff and service providers in wellness businesses. Receptionists use it daily to greet clients, answer phones, schedule appointments, manage booking workflows, and handle client communication across multiple channels. Service providers including massage therapists, estheticians, and nurses document procedures and maintain client profiles. I found these practitioners rely on Vagaro for payment processing, inventory tracking, and client relationship management across beauty, wellness, and aesthetic services.
These job postings reveal companies want seamless client experiences and operational efficiency. One posting emphasized staff must be able to properly use Vagaro to book appointments on behalf of stylists and be knowledgeable of salon services offered. Another required ensuring compliance with documenting procedures accurately in Vagaro. A medspa coordinator needed to manage communication tools including Vagaro messaging systems. The recurring theme is businesses need reliable scheduling infrastructure, staff accountability through performance tracking, and smooth client intake and checkout processes to drive retention and revenue growth.
🔧 What other technologies do Vagaro customers also use?
Source: Analysis of tech stacks from 8,289 companies that use Vagaro
Commonly Paired Technologies
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Shows how much more likely Vagaro customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Vagaro users are predominantly service-based businesses in the beauty, wellness, and healthcare sectors. The presence of Boulevard and Phorest, both specialized salon and spa management platforms, appearing alongside Vagaro at dramatically higher rates tells me these companies are either evaluating alternatives, migrating between systems, or using multiple booking solutions across different locations. This suggests an industry where businesses actively shop for the right scheduling and point-of-sale combination.
The Apple Maps correlation is particularly telling. These aren't enterprise software companies relying on Google Workspace. Instead, they're local service businesses where customers need to find physical locations easily. The pairing with Later, a social media scheduling tool, reinforces this: these companies depend heavily on visual marketing through Instagram and Facebook to showcase their work and attract local clientele. AdvancedMD's presence, though in fewer companies, indicates some Vagaro users operate medical practices or med spas where appointment scheduling intersects with patient management needs.
The full stack reveals marketing-led businesses focused on local discovery and social proof. They're not pushing outbound sales or building complex product funnels. Instead, they're optimizing for being found by nearby customers and maintaining engagement through consistent social media presence. These appear to be small to medium-sized businesses, likely with one to five locations, still in growth mode but not yet at enterprise scale. They need affordable, integrated solutions rather than specialized enterprise tools.
👥 What types of companies is most likely to use Vagaro?
Source: Analysis of Linkedin bios of 8,289 companies that use Vagaro
Company Characteristics
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Shows how much more likely Vagaro customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Personal Care Services
40.5x
Industry: Cosmetics
11.8x
Industry: Personal Care Product Manufacturing
8.1x
I analyzed these companies and found that Vagaro serves businesses in the beauty, wellness, and personal care space. These are hair salons offering cuts and color, nail bars providing manicures and pedicures, medical spas administering Botox and fillers, massage therapy studios, barbershops, day spas, and esthetician practices. They're not software companies or manufacturers. They're service providers whose entire business model depends on scheduling appointments, managing client relationships, and processing payments for in-person treatments.
These are overwhelmingly small, local businesses. The vast majority have 2-10 or 11-50 employees. Almost none have disclosed funding. They're not startups in the venture capital sense. They're independent service businesses, many family-owned or run by individual practitioners. I noticed several salon suite concepts where independent stylists rent space, which tells me Vagaro also serves solo entrepreneurs operating within shared facilities.
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