Companies that use Sprinklr Live Chat

Source: Analysis of Linkedin bios of 119 companies that use Sprinklr Live Chat

I noticed that Sprinklr Live Chat customers span a remarkably diverse range of industries, but they share a common thread: they're customer-facing organizations that need to communicate at scale. These companies include major retailers like The Home Depot and ShopRite, telecommunications providers like EE and Hrvatski Telekom, personal care brands like IT Cosmetics and Youth To The People, hospitality venues like MGM Resorts and Ferrari World, utilities like Duke Energy and Florida Power & Light, financial institutions like The Saudi Investment Bank, and government agencies like Dubai Airport Freezone. What unites them is direct consumer interaction, whether selling products, delivering services, or providing public resources.

These are overwhelmingly mature, established enterprises. The signals are clear: employee counts regularly exceed 1,000 and often surpass 10,000, many are publicly traded or backed by private equity, several report revenues in the billions, and they operate extensive physical networks spanning multiple countries. Blue Diamond Growers has 3,000 growers, Alshaya Group runs thousands of stores, and CTT has been operating for over 70 years. These aren't startups testing product-market fit.