We detected 725 customers using Smartlead, 95 companies that churned or ended their trial, and 23 customers with estimated renewals in the next 3 months. The most common industry is Software Development (14%) and the most common company size is 2-10 employees (45%). Our methodology involves monitoring new entries and modifications to company DNS records.
Note: This data tracks whether a company starts sending emails with Smart Lead
About Smartlead
Smartlead provides a cold email outreach platform that enables businesses to scale automated email campaigns with unlimited mailboxes, AI-powered email warmup, and multi-channel outreach capabilities across email, SMS, Twitter, and WhatsApp.
📊 Who in an organization decides to buy or use Smartlead?
Source: Analysis of 100 job postings that mention Smartlead
Job titles that mention Smartlead
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Based on an analysis of job titles from postings that mention Smartlead.
Job Title
Share
Business Development Representative
13%
Marketing Automation Specialist
7%
Director, Data Science
4%
Digital Marketing Specialist
4%
My analysis shows that Smart Lead buyers are primarily concentrated in sales and marketing leadership, with only 7% in formal leadership roles like Director of Compliance or Account Director. The majority of purchasing decisions appear to come from revenue operations teams and mid-level marketing managers who are responsible for lead generation infrastructure. These buyers prioritize performance marketing, conversion optimization, and building scalable outbound processes to support aggressive growth targets.
The day-to-day users of Smart Lead are overwhelmingly Business Development Representatives (13% of postings) who execute on prospecting workflows. I noticed these roles focus heavily on lead qualification, CRM hygiene, and outbound sequencing. Marketing automation specialists also use the platform to manage campaign execution, with responsibilities spanning email marketing, landing page optimization, and marketing technology stack integration. One posting mentions using tools like Zoho and Smart Lead together to "maintain accurate lead records, track interactions, and ensure follow-ups are timely and efficient."
The core pain point across these postings centers on scaling lead generation efficiently. Companies repeatedly mention needs for "smart lead generation," "smart lead sourcing," and "smart lead scoring models." One role emphasizes building "breakthrough capabilities" through "automation, intelligence, and predictive capabilities," while another seeks someone to create "targeted lead generation strategies" and "develop outreach sequences." These organizations are clearly investing in technology to move beyond manual prospecting and create systematic, data-driven approaches to pipeline development.
🔧 What other technologies do Smartlead customers also use?
Source: Analysis of tech stacks from 725 companies that use Smartlead
Commonly Paired Technologies
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Shows how much more likely Smartlead customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Smart Lead users overwhelmingly cluster around cold outbound sales tools, which tells me these are companies betting heavily on outbound prospecting as their primary growth engine. The pattern is unmistakable: nearly every correlated tool is built specifically for scaling email outreach campaigns. These aren't companies dabbling in outbound, they're running it as a systematic, multi-channel operation.
The pairing with Instantly is particularly revealing. When I see a company using both Smart Lead and Instantly together, it suggests they're likely running parallel outbound campaigns at serious volume, possibly testing different approaches or managing multiple brands. The strong correlation with Lemlist and Mailshake reinforces this, showing these teams are either A/B testing different outbound platforms or segmenting their campaigns across tools to avoid deliverability issues. Apollo's visitor tracking appearing frequently makes perfect sense here too. These companies are likely enriching their outbound lists with intent data, prioritizing prospects who've already shown interest by visiting their website.
My analysis shows these are almost certainly sales-led organizations in early growth stages, probably Series A or bootstrapped companies that haven't yet built strong inbound channels. They're investing in outbound infrastructure because they need to generate pipeline now, not wait for content marketing or SEO to compound over time. The tech stack screams high-volume, metrics-driven sales operations where success depends on reply rates, open rates, and conversion optimization across multiple sequences.
👥 What types of companies is most likely to use Smartlead?
Source: Analysis of Linkedin bios of 725 companies that use Smartlead
Company Characteristics
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Shows how much more likely Smartlead customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: SG
28.2x
Funding Stage: Pre seed
18.7x
Funding Stage: Seed
18.4x
Industry: Marketing Services
14.8x
Industry: Staffing and Recruiting
14.7x
Industry: Software Development
9.5x
I noticed Smart Lead's users are overwhelmingly service providers and enablers rather than product manufacturers. These companies build software platforms, offer consulting and agency services, provide B2B solutions, or deliver specialized professional services. They're not making physical goods (with rare exceptions like GutterBrush or CHAZZ CHIPS). Instead, they help other businesses grow, automate, optimize, or transform through technology, marketing, recruiting, or specialized expertise.
These are predominantly early to mid-stage companies. The employee counts cluster heavily in the 2-10 and 11-50 ranges, with very few enterprises over 200 employees. Many list seed or pre-seed funding stages, and several explicitly mention being startups or working with startups. The bios often feel aspirational, describing big visions with relatively small teams. They're past the idea stage but still building traction, which explains why they need outbound tools like Smart Lead to generate pipeline.
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