Companies that use Riskified

Source: Analysis of 100 job postings that mention Riskified

My analysis shows that Riskified is primarily purchased by leadership in payments, fraud prevention, and risk management functions. While 5 of the 52 postings are leadership roles, the buying decision sits with Directors of Payments, Fraud Risk Managers, and VP-level executives overseeing digital commerce operations. These buyers are focused on strategic priorities like expanding into new markets, reducing chargeback ratios, improving approval rates, and balancing fraud prevention with customer experience. They're hiring teams to operationalize these platforms at scale.

The day-to-day users are predominantly fraud analysts and investigators, representing 35% of roles. These practitioners spend their time monitoring transactions, investigating suspicious activity, managing chargebacks and disputes, configuring fraud rules, and analyzing patterns. They work within platforms like Riskified to make real-time decisions on order approvals, respond to payment disputes, and collaborate with customer service teams. Several postings mention managing relationships with Riskified directly, suggesting ongoing operational partnership beyond just software usage.

The core pain points center on managing fraud at scale while maintaining revenue growth. Companies explicitly mention goals like "maximizing revenue through enabling business & potential loss reduction" and "detect and prevent fraudulent activity while preserving a seamless buyer experience." One posting describes the need to "balance between fraud prevention and customer experience," while another seeks someone to "minimize fraud loss" and "reduce platform risk." These phrases reveal that buyers view Riskified as critical infrastructure for protecting their business while avoiding false positives that hurt legitimate customers.

Source: Analysis of tech stacks from 333 companies that use Riskified

I noticed that Riskified users are predominantly direct-to-consumer ecommerce brands with sophisticated digital operations. The presence of tools like Bluecore, Attentive, and Dash Hudson tells me these are companies investing heavily in customer acquisition and retention through multiple digital channels. They're running at a scale where fraud prevention becomes a critical operational concern, not just a nice-to-have feature.

The pairing with Forter is particularly revealing since both are fraud prevention platforms. This suggests these companies are either running multiple fraud solutions in parallel to maximize protection or testing alternatives, which indicates they're processing enough transactions that fraud represents a material financial risk. The correlation with Attentive, an SMS marketing platform, shows these brands are building direct communication channels with customers beyond email. When combined with Bluecore's personalized email marketing, I see a pattern of companies obsessed with customer lifetime value and repeat purchases. Dash Hudson's presence confirms these are visually-driven brands, likely in fashion, beauty, or lifestyle categories where Instagram and social commerce matter significantly.

My analysis reveals these are marketing-led organizations in growth or scale-up stages. They've moved past the scrappy startup phase and are now investing in best-of-breed solutions rather than all-in-one platforms. The use of Contentstack, a headless CMS, suggests they have development resources to support custom implementations and want flexibility in how they present content across channels. These aren't companies using Shopify's basic feature set. They're building differentiated customer experiences.

Source: Analysis of Linkedin bios of 333 companies that use Riskified

I analyzed these companies and found that Riskified's typical customers are retailers and brands selling physical products directly to consumers. These are predominantly fashion and apparel companies (Brookstone, Thom Browne, Theory, GUESS), luxury goods brands (Hermès, Jimmy Choo, Moncler), footwear retailers (Sperry, ALDO), consumer electronics (Dyson, Anker, Master & Dynamic), and sporting goods companies. What stands out is they're almost all in high-ticket consumer categories where fraud risk is substantial and chargebacks are expensive.

These are predominantly mature, established businesses. I see companies with thousands of employees (Wayfair with 12,251, Lacoste with 10,325, JD Finish Line with 8,545), extensive physical store networks (Wayfair, Rooms To Go with 250+ stores), and long operating histories (Hermès since 1837, Timex for 150+ years). While there are some venture-backed growth companies like Whop and Printful, the majority are either publicly traded, privately held legacy brands, or owned by large parent companies. The funding stages when listed tend to be late-stage or post-IPO.