Companies that use Refiner

Analyzed and validated by Henley Wing Chiu
All user research Refiner

Refiner We detected 25 customers using Refiner and 6 companies that churned or ended their trial. The most common industry is Software Development (24%) and the most common company size is 51-200 employees (48%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.

About Refiner

Refiner provides in-product survey software for SaaS and mobile apps, enabling teams to collect contextual user feedback through customizable microsurveys with advanced targeting based on user traits, behavior, and events.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
Alude (YC W20) 11–50 Software Development BR +9.7% 2025-12-03
Eurospin 10,001+ Retail Groceries IT +20.5% 2025-11-07
MailTracker 2–10 Desktop Computing Software Products N/A -25% 2025-09-26
AutoScout24 Schweiz 51–200 Technology, Information and Internet CH N/A
Carauktion AG 11–50 Automotive CH +30.4%
Crowdcube 51–200 Financial Services GB -11.8%
E7 Solutions 11–50 IT Services and IT Consulting US +4.3%
European Handball Federation 51–200 Spectator Sports AT +10.9%
Flexmail nv/sa 11–50 Online Media BE +9.1%
hackajob 51–200 Software Development GB -15.2%
ImPACT Applications, Inc. 11–50 Software Development US +18.2%
INEX 11–50 Financial Services VC 0%
MikMak 51–200 Software Development US +4.2%
Mill 51–200 Environmental Services US +20.1%
Molio - Byggeriets Videnscenter 51–200 Information Services DK -7.4%
Resident Advisor 51–200 Music GB +8.5%
Remote Cost Seg 11–50 Financial Services N/A +62.5%
Retail Trust 51–200 Non-profit Organizations GB +12.8%
SANDPIPER Pump 51–200 Machinery Manufacturing US N/A
Student Edge 11–50 E-Learning Providers AU -3.3%
Showing 1-20 of 25

Market Insights

🏢 Top Industries

Software Development 6 (24%)
Financial Services 3 (12%)
Machinery Manufacturing 2 (8%)
Advertising Services 1 (4%)
Automotive 1 (4%)

📏 Company Size Distribution

51-200 employees 12 (48%)
11-50 employees 10 (40%)
10,001+ employees 1 (4%)
2-10 employees 1 (4%)
201-500 employees 1 (4%)

👥 What types of companies is most likely to use Refiner?

Source: Analysis of Linkedin bios of 25 companies that use Refiner

I noticed that Refiner's customers span an incredibly diverse range of industries, but they share a common thread: they're all digital-first businesses dealing directly with end users. These aren't traditional B2B service providers. Instead, they build platforms, marketplaces, and SaaS products. I see event management software (Swapcard), influencer marketing platforms (Vamp), email marketing tools (Flexmail, Wisepops), online marketplaces (AutoScout24, Crowdcube), and consumer-facing applications. Even the non-tech companies like Eurospin and European Handball Federation operate sophisticated digital channels to reach their audiences.

My analysis shows these are predominantly growth-stage companies. About 60% have between 11-200 employees, that sweet spot where you've found product-market fit but need to scale intelligently. The funded companies (Alude, hackajob, Mill, Crowdcube) raised between $3M and $70M, typically Series A or B. They're past the scrappy startup phase but not yet enterprise giants. They have enough customers to need sophisticated feedback systems but are still agile enough to act on insights quickly.

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