We detected 9,148 customers using Privy, 1,045 companies that churned or ended their trial, and 65 customers with estimated renewals in the next 3 months. The most common industry is Retail (87%) and the most common company size is 2-10 employees (91%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Privy
Privy provides email and SMS marketing tools for ecommerce brands, including customizable popups for list growth, automated campaigns like cart abandonment and welcome sequences, and drag-and-drop editors to create targeted messages that drive sales.
🔧 What other technologies do Privy customers also use?
Source: Analysis of tech stacks from 9,148 companies that use Privy
Commonly Paired Technologies
i
Shows how much more likely Privy customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I analyzed the tech stack patterns and it's clear that Privy users are almost exclusively e-commerce companies, specifically direct-to-consumer brands selling on Shopify. The 26x correlation with Shopify, combined with the presence of specialized e-commerce tools like Route.com for shipping protection and Smile.io for loyalty programs, tells me these are online retailers focused on building repeat customer relationships and maximizing lifetime value.
The pairing of Privy with Klaviyo (22.7x more likely) is particularly revealing. These companies are investing heavily in email marketing automation and need tools that work together to capture leads and convert them into customers. Privy handles the front-end popup and conversion work while Klaviyo nurtures those relationships over time. The Facebook Ads correlation makes perfect sense in this context because these brands are driving cold traffic to their stores and need aggressive conversion optimization to make their ad spend profitable. They can't afford to let visitors leave without attempting to capture their contact information.
The presence of Yotpo and Smile.io points to a sophisticated understanding of e-commerce growth mechanics. These aren't just transactional stores. They're building brands that depend on social proof, reviews, and loyalty rewards to drive repeat purchases. This is the playbook of growing consumer brands that need every advantage to compete in crowded markets.
👥 What types of companies is most likely to use Privy?
Source: Analysis of Linkedin bios of 9,148 companies that use Privy
Company Characteristics
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Shows how much more likely Privy customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Consumer Goods
7.0x
Industry: Apparel & Fashion
6.7x
Industry: Retail Apparel and Fashion
6.5x
Funding Stage: Pre seed
1.9x
Country: CL
1.7x
I noticed that Privy's typical customers are direct-to-consumer retail brands selling physical products. These aren't software companies or service businesses. They're makers and sellers: jewelry designers, apparel brands, specialty food companies, beauty and skincare lines, fitness equipment sellers, and niche retailers. Many operate both online stores and physical locations, like Coffee Beanery's 75+ locations or Erewhon's LA stores. They're product businesses that need to convert website visitors into buyers.
These are mostly small to mid-sized businesses in growth mode. The employee counts cluster heavily in the 2-10 and 11-50 range, with very few showing venture funding. Companies like Hairburst mention "1M+ customers" and recent founder buybacks, suggesting they've reached profitability but aren't pursuing explosive VC-backed growth. Others like Southern Baked Pie Company have "4 locations across metro Atlanta" and ship nationwide, showing steady expansion. They're past the raw startup phase but not corporate enterprises.
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