Companies that use Power Reviews

Source: Analysis of 100 job postings that mention Power Reviews

My analysis shows that Power Reviews is primarily purchased by eCommerce and digital marketing leadership, with roles like eCommerce Managers, Digital Marketing Directors, and Brand Managers driving adoption decisions. These buyers are focused on converting browsers into customers and improving online product discovery. Their strategic priorities center on optimizing the digital shelf, increasing customer engagement, and driving measurable ROI from online channels across both direct-to-consumer sites and major retail partnerships.

The day-to-day users are predominantly digital merchandisers, marketing coordinators, and customer service teams. I noticed these practitioners are responsible for managing product content syndication, responding to customer reviews, maintaining brand consistency across retailer sites, and executing A/B tests to improve conversion rates. Many roles involve coordinating with creative teams to optimize product pages and ensure rating and review programs are properly implemented across multiple platforms.

The job descriptions reveal companies want to drive "best-in-class customer experience" and "maximize product conversion." One role specifically mentions managing "product review sampling and syndication process" to support launch strategies. Another emphasizes the need to "present products in the right way, at the right time" to improve metrics like average order value and time on site. These companies recognize that authentic customer feedback and optimized product content are critical competitive advantages in crowded digital marketplaces.

Source: Analysis of tech stacks from 209 companies that use Power Reviews

I noticed that Power Reviews users are clearly sophisticated e-commerce retailers, and not just any retailers. They're the kind focused on creating premium, trustworthy shopping experiences at scale. The combination of fraud prevention, personalization, shipping optimization, and social commerce tools tells me these are established brands doing serious online revenue with customers who expect white-glove treatment.

The pairing with Riskified jumps out immediately. This fraud detection platform isn't cheap, so these companies are processing enough high-value transactions that fraud becomes a material risk worth investing against. Add Narvar for post-purchase tracking and you see retailers who understand the customer journey doesn't end at checkout. They're using reviews (Power Reviews) to build trust upfront, preventing fraud in the middle, and maintaining engagement after delivery. Attentive's presence makes perfect sense too. These companies are collecting reviews and then using SMS marketing to turn one-time buyers into repeat customers. It's a complete retention loop.

The full stack reveals these are marketing-led organizations in growth or maturity stages. They've moved past product-market fit and are optimizing conversion rates and customer lifetime value. Bluecore's email personalization and Dash Hudson's social media analytics show they're running multi-channel campaigns that require real budget and coordination. These aren't scrappy startups testing channels. They're brands with enough traffic and data to justify sophisticated marketing automation. The UsableNet inclusion suggests they're also serious about accessibility and compliance, another sign of mature operations.

Source: Analysis of Linkedin bios of 209 companies that use Power Reviews

I noticed that Power Reviews serves predominantly retail and consumer-facing companies, with a heavy concentration in beauty and personal care, sporting goods, furniture, and apparel. These aren't just sellers. They're brands that need to build trust around products customers want to touch, see on themselves, or experience before buying. Think cosmetics like MAC and Bobbi Brown, bike shops like Landry's and Summit Bicycles, and home goods retailers like The Container Store and HOM Furniture.

These are established, revenue-generating businesses. Most have 50 to 500 employees, multiple locations or strong omnichannel presence, and decades of operating history. Shure has been around for years, Brooks Brothers since 1818. Even newer brands like Drunk Elephant show signs of scale with private equity backing. Very few are pre-revenue startups. They're companies with real inventory, real customers, and real reputations to protect.