Companies that use Reviews.io

Source: Analysis of Linkedin bios of 2,277 companies that use Reviews.io

I noticed that Reviews.io primarily serves direct-to-consumer retail and ecommerce companies selling physical products. The vast majority are businesses that need to build trust with online shoppers: fashion brands like Apéro Label and FITJEANS, specialty retailers like Online for Equine and The Vault Pro Scooters, food and beverage companies like Warrendale Wagyu and PACK'D, and personal care brands like Störtebekker and nau organic. These aren't B2B software companies or service providers. They're companies shipping tangible goods to consumers' doorsteps, where reviews directly impact conversion rates.

These are predominantly small to mid-sized growth companies. The employee counts cluster heavily in the 2-10 and 11-50 ranges, with a few larger outliers. Many are bootstrapped or at seed stage, though some have raised Series A or B funding. They're past the MVP stage but still building brand recognition and scaling operations. The presence of multiple locations, wholesale partnerships, or phrases like "fast-growing" and "expanding" suggests they're in active growth mode rather than just starting out or fully mature.

Source: Analysis of tech stacks from 2,277 companies that use Reviews.io

I analyzed the tech stack correlations and found that Reviews.io users are predominantly e-commerce brands, specifically direct-to-consumer companies selling physical products through Shopify. The presence of Shopify in 1,804 companies (20.7x more likely) alongside customer service tool Gorgias and email marketing platform Klaviyo paints a clear picture: these are online retailers who depend heavily on customer reviews to drive conversions and build trust.

The pairing of Reviews.io with Klaviyo is particularly telling. These companies are using review collection as fuel for their email marketing campaigns, likely sending post-purchase review requests and then incorporating that social proof into promotional emails. The Gorgias connection suggests they're handling significant customer support volume, which makes sense for growing e-commerce brands that need to manage inquiries efficiently while maintaining quality. The appearance of influence.io and Ablyft, both influencer marketing platforms, reveals these companies are investing in creator partnerships and likely using reviews to amplify that influencer content.

The full stack shows these are marketing-led organizations focused on growth through proven e-commerce playbooks. They're likely past the earliest startup phase since they're investing in multiple specialized tools rather than all-in-one solutions. These companies understand that customer acquisition in e-commerce requires a multi-channel approach: influencer partnerships drive discovery, reviews build credibility, email marketing nurtures customers, and responsive support retains them.