We detected 7,797 customers using Palo Alto Global Protect, 175 companies that churned or ended their trial, and 101 customers with estimated renewals in the next 3 months. The most common industry is Government Administration (5%) and the most common company size is 51-200 employees (22%). Our methodology involves discovering internal subdomains and certificate transparency logs.
Note: We track customers who self-host a VPN on their own server or using the cloud version of Palo Alto Global Protect. We are also unable to detect churned customers for this vendor, only new customers
About Palo Alto Global Protect
Palo Alto Global Protect provides flexible, secure remote access for mobile workforces by connecting users on smartphones, tablets, and laptops to applications across data centers and cloud environments through next-generation firewalls or Prisma Access SASE.
๐ Who in an organization decides to buy or use Palo Alto Global Protect?
Source: Analysis of 100 job postings that mention Palo Alto Global Protect
Job titles that mention Palo Alto Global Protect
i
Based on an analysis of job titles from postings that mention Palo Alto Global Protect.
Job Title
Share
Network Engineer
46%
Information Security Engineer
11%
Network Administrator
10%
System Administrator
7%
My analysis shows that Palo Alto Global Protect purchasing decisions are driven primarily by network and security leadership roles. While only 3% of postings are formal leadership positions, the buyers are typically Directors of Network Infrastructure, IT Directors, and Managers of Network Engineering who oversee enterprise-wide security architecture. These decision-makers prioritize secure remote access, VPN modernization, and zero trust network access capabilities. They're investing in Palo Alto to support digital transformation initiatives and hybrid cloud strategies.
The day-to-day users are overwhelmingly Network Engineers (46%), Information Security Engineers (11%), and Network Administrators (10%). These practitioners configure firewall policies, manage Global Protect VPN connections, troubleshoot connectivity issues, and maintain security posture across distributed workforces. I noticed they're responsible for supporting thousands of remote users, managing site-to-site VPNs, implementing SSL inspection, and integrating with tools like Panorama for centralized management. Many roles require 24/7 on-call support and involvement in incident response.
The postings reveal organizations struggling with remote access scalability and security modernization. Companies repeatedly mention needs for "secure remote access solution," "zero trust network access," and "hybrid cloud solutions that bridge on-premises and Azure environments." One posting emphasized "ensuring system reliability of secure remote access with enhanced operational procedures," while another sought expertise in "designing and implementing secure remote access solution and managing the infrastructure of a large organization." The focus is clearly on enabling secure, seamless connectivity for distributed workforces while maintaining enterprise-grade security controls.
๐ง What other technologies do Palo Alto Global Protect customers also use?
Source: Analysis of tech stacks from 7,797 companies that use Palo Alto Global Protect
Commonly Paired Technologies
i
Shows how much more likely Palo Alto Global Protect customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Palo Alto Global Protect are typically enterprise organizations with mature security postures and distributed workforces. The presence of tools like ServiceNow, Azure DevOps, and Zoom Business tells me these are large companies with formal IT operations, remote work infrastructure, and established development teams. They're running complex operations that require both robust security and sophisticated workflow management.
The pairing with Palo Alto Cortex XSOAR is particularly revealing. This security orchestration platform appearing nearly 200 times more often suggests these companies aren't just buying point solutions, but rather building integrated security operations centers. They're automating threat response and managing security at scale. Similarly, the strong correlation with Palo Alto Networks IoT Security indicates these organizations are securing extensive device ecosystems, likely across multiple locations and remote workers. The DocuSign Intelligent Agreement Management connection is interesting because it points to companies handling significant contract volumes and formal business processes, reinforcing that enterprise profile.
My analysis shows these are sales-led organizations in growth or mature stages. The combination of ServiceNow for IT service management, Azure DevOps for software delivery, and comprehensive Palo Alto security solutions indicates companies with dedicated departments, formal processes, and likely hundreds or thousands of employees. They're not startups experimenting with tools but established businesses making strategic infrastructure investments. The Zoom Business presence confirms they've embraced hybrid work models and need secure remote access solutions like Global Protect to protect distributed teams.
๐ฅ What types of companies is most likely to use Palo Alto Global Protect?
Source: Analysis of Linkedin bios of 7,797 companies that use Palo Alto Global Protect
Company Characteristics
i
Shows how much more likely Palo Alto Global Protect customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Post IPO debt
33.6x
Country: AZ
18.7x
Funding Stage: Post IPO equity
13.7x
Company Size: 1,001-5,000
13.4x
Country: SI
10.6x
Company Size: 5,001-10,000
9.8x
I noticed that Palo Alto Global Protect users span an incredibly diverse operational landscape. These companies aren't clustered in tech. Instead, they include government agencies managing justice systems and county services, utilities providing water and electricity, banks handling financial transactions, pharmaceutical manufacturers, construction firms, food and beverage companies, mining operations, and everything in between. What unites them is that they operate critical infrastructure or handle sensitive operations that absolutely cannot fail. They're running hospital systems, managing power grids, processing financial transactions, manufacturing products, and delivering essential services that communities depend on daily.
These are overwhelmingly mature, established enterprises. The signals are clear: they reference decades of operational history, employ hundreds or thousands of people, manage extensive physical infrastructure like manufacturing plants or distribution networks, and serve massive customer bases. Many are publicly traded, government entities, or subsidiaries of major corporations. This isn't the startup world. These are organizations with complex, distributed operations and significant compliance requirements.
Alternatives and Competitors to Palo Alto Global Protect
Explore vendors that are alternatives in this category